syncing music in WMP11 to a portable device

Discussion in 'Windows Media Player' started by dustysdaddy, Oct 25, 2008.

  1. dustysdaddy

    dustysdaddy Guest

    I have downloaded music files from Spiral Frog to my computer with WMP11. I
    purchased an MP3 player they recommend (Sansa Clip) for syncing music. Every
    time I try to download the music files from Spiral Frog, a blue icon appears
    next to the track on the list and it says "no sync rights for this track".
    I've tried to sync the MP3 player with WMP11, but it still doesn't work. What
    step am I missing?
    dustysdaddy, Oct 25, 2008
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  2. dustysdaddy

    Andrew E. Guest

    Andrew E., Oct 26, 2008
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  3. I don't think the WMRM SDK link is going to be much help to him !

    The approach I'd take is to delete and recreate the Sync relationship
    - in WMP under the Sync tab, you should be able to choose <device
    name> then End Sync Partnership...

    If that's greyed out, then try to Set up sync... for the device (same
    menu) and see if that enables the sync rights.

    Your main support stopoff though. should be Spiral Frog's forums or
    support email. If you say they've recommended this player somewhere,
    and they are selling you these tracks, then their position is to
    support the DRM so it works correctly and enables "Sync Rights" to the
    MP3 player.

    I can't tell you where on their site those specific pages are, because
    all pages just seem to require me to install their download manager to
    view the content (even the Recommended Devices and Help pages).

    Cheers - Neil
    Neil Smith [MVP Digital Media], Oct 26, 2008
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