Discussion in 'Windows Vista Hardware' started by silvex, Jul 18, 2007.

  1. silvex

    silvex Guest

    Sorry for my bad english.
    I have a Fujitsu Siemens amilo that worked very well with Windows XP.
    Some days ago I update to Windows Vista Enterprise.
    What happens now, is that when I insert a DVD the system crashes !!! the
    computer restarts and crashes again until I pull out the DVD from the DVD
    DVD Device is HL-DT-ST DVD-RW GWA-4040N ATA Device
    Video card is Mobility Radeon 9600/9700
    RAM is 1024 MB
    Ca anybody help me with this??
    Thanks in advance
    silvex, Jul 18, 2007
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  2. silvex

    freddy Guest


    Vista records errors in a report. You have Vista Enterprise and I have
    Vista Home Premium. In my version of Vista, the error report can be found
    under Start > All Programs > Maintenance > Problem Reports and Solutions. It
    may be the same in the Enterprise version, but I'm not sure. You should be
    able to find a similar report regardless of where it's located. Peruse the
    report for the problem and notice any recommended corrective action to take.
    If you can't find the report, use the Windows Help and Support feature found
    under Start. Search or error report, or similar search terminology.
    freddy, Jul 18, 2007
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  3. silvex

    Peter Foldes Guest


    Same in Enterprise.
    Peter Foldes, Jul 18, 2007
  4. silvex

    silvex Guest

    Thanks freddy and Peter
    for your reply
    Well I did what you tell me and follow the instrutions on the report error
    "follow these steps to solve problem with a video device drive"
    I suppose that this is my problem?
    There's also problems related with Nero 7
    and ffdshow codec that I don't even know what it is?!
    I follow the steps and everything is OK. I try to update the video card
    driver and it tells me that the driver is up to date.
    Anything else I can do??
    Regards Silvex
    silvex, Jul 19, 2007
  5. silvex

    freddy Guest


    If I'm understanding your message, everything is OK. Is that right? If it
    is, then don't be concerned about the video card driver. You fixed it, from
    what I can tell. Post back if you have a problem with my conclusion.
    freddy, Jul 19, 2007
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