system problem

Discussion in 'Windows Vista Performance' started by Rang, Jun 12, 2006.

  1. Rang

    Rang Guest

    The system was working ok. I tried to update the NVidia display driver from
    installed v61.76 to 88.61 downloaded from Nvidia web site. The update did not
    go well. I manually updated the driver. The display was ok. Now I cannot
    shutdown or restart properly. It crashes and reboots. I get the following
    error message.
    Problem signature:
    Problem Event Name: BLUESCREEN
    OS Version: 6.0.5384.
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 11b
    BCP1: 85584218
    BCP2: 85D9C9CC
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_5384
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:

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    The system works ok expect I cannot restart or shutdown properly.Please help
    to resolve this issue
    Rang, Jun 12, 2006
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  2. Rang

    Rang Guest

    I reinstalled the original display driver. Still the probles persists.
    System restore did not help.
    Rang, Jun 12, 2006
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  3. Boot into safe mode and disable the driver or update the old driver..
    some times the new driver may cause problems...the same thing happened
    to me. and i stick with the old driver and everything is fine.
    Balasubramanian Ramanathan, Jun 12, 2006
  4. You should be getting some informaion in the BSOD saying this driver
    which caused the problem...with some file name like xxxxx.sys. identify
    which driver is causing problem and disable or update with a proper
    driver..If you are not getting enough time to read the BSOD, in the
    advanced startup choose disable automatic restart on system shutdown and
    try to work out the problem.

    Hope you have tried LNGC?
    Balasubramanian Ramanathan, Jun 12, 2006
  5. Rang

    Rang Guest

    What is LNGC. How do I try that. Pl. explain
    Rang, Jun 12, 2006

  6. oops...typo sorry it LKGC...last known good should
    already tried that

    watch out for the drivers causing problems in BSOD after disabling the
    auto restart
    Balasubramanian Ramanathan, Jun 12, 2006
  7. Rang

    Rang Guest

    BSOD says Maestro.sys address 896ED9cc at 896 ED000, dateStamp 3f178c4c. Pl.
    Rang, Jun 12, 2006
  8. do google and you can find out its the problem with your audio drivers.
    check it out with for latest drivers.
    Balasubramanian Ramanathan, Jun 12, 2006
  9. Rang

    Rang Guest

    Google search did not give me any idea. But I figured out the problem. The
    USB key board driver was the culprit. I uninstalled that driver. The problem
    is gone. I did not get the BSOD when I rebooted.Thanks for your help.
    Rang, Jun 12, 2006
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