System Restore Not Saving Restore Point

Discussion in 'Windows Vista General Discussion' started by JamesJ, Dec 28, 2007.

  1. JamesJ

    JamesJ Guest

    Don't know why, but now System Restore allows creation of
    a restore point but after rebooting the restore point is gone.
    Says that no restore points were created on this system.

    Any help will be appreciated,
    JamesJ, Dec 28, 2007
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  2. Try disabling your Antivirus utility before creating the system restore
    point, they tend to interfere with it.

    Here is a link to helpful resources on System Restore in Windows Vista by
    Bert Kinney [MVP]:
    Andre Da Costa[ActiveWin], Dec 28, 2007
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  3. JamesJ

    JamesJ Guest

    That wasn't it. I've had the same Anti-Virus software for some
    time naw and haven't had this probelm.
    I have plenty of disk space.
    JamesJ, Dec 28, 2007
  4. Are you using any third party disk tools?

    Perfect Disk or Diskeeper?

    Any utility that accesses the disk outside of Windows (during boot, for
    example) will cause Windows to erase all restore points. This is due to the
    fact that the software is modifying the disk outside of Windows "control" so
    Windows has no way of tracking the changes, making the restore points

    Also, if you're dual-booting with XP, when XP is run all restore points for
    Vista will be erased as well, for basically the same reason(s).

    If neither of these is the case, can you provide more information about the
    hardware/software that you are running?

    Michael Palumbo, Dec 29, 2007
  5. JamesJ

    JamesJ Guest

    Don't believe software is accessing the drive prior to Windows starting.
    No dual boot.
    Vista reports my disk drive as a standard: ST3160812A ATA - 150gb with 134gb
    Anti-Virus software is by PC Tools.
    This problem wasn't occurring before but I can't say exactly when it
    started 'cause I only manually create restore points when I install new
    The first time I noticed this was when I created a restore point before
    Live Onecare trial and tryeds to restore the system back. I must say this
    could have been there before installing Onecare.

    JamesJ, Dec 29, 2007
  6. Were you running PC Tools and Onecare together?

    You can't run two antivirus programs at the same time . . .

    Does PC Tools scan the boot sectors during boot? If it does, and writes to
    the disk (even just a log) before Vista is doing the disk chores this could
    be the problem.

    I'm assuming the restore point is still available BEFORE a reboot, after its
    creation, correct?

    If this is indeed the case, this tells me that SOMETHING must be writing to
    the disk, or making some change to the disk, that Windows sees as an
    "untrackable" change casing it to remove the restore points.

    I found this out by accident. I was using Perfect Disk and when I ran a
    boot-time defrag noticed all my restore points were gone. After a little
    Googling I found all this out about how Vista handles restore points.

    Again, any little change done before Windows is handling all disk operations
    will remove all restore points, that's where I'd start my search in your

    Michael Palumbo, Dec 29, 2007
  7. You can't run two antivirus programs at the same time . . .

    Not in general. If these antimalware programs are vista compatible and
    security center aware they shouldn't interfere.

    anyway it's really the best practice to switch off all programs that could
    potentially make problems

    Miroslav Pragl, Dec 29, 2007
  8. I was referring specifically to antivirus programs. You can't run two
    resident antivirus programs at the same time. They will "bump heads" and
    cause problems like inexplicable crashes, system slowdowns and sometimes
    file corruption.

    Onecare, among its other functions is primarily antivirus, and the OP
    stated, "Anti-Virus software is by PC Tools." If both are running, problems
    could ensue.

    Anti-Spy/Ad-ware programs, on the other hand, are usually manually launched,
    not resident, and it's best practice to use more than one.

    Michael Palumbo, Dec 29, 2007
  9. JamesJ

    JamesJ Guest

    I see no settings in the PC Tools software that indicates it is scanning the
    boot sector.
    When I installed Onecare it disabled PCTools software for me.

    I did have trial Perfect Disk but uninstalled it when this problem arose but
    the problem
    persisted after the uninstall.
    JamesJ, Dec 29, 2007
  10. JamesJ

    AlexB Guest

    I think a restore point is created automatically when you downloaded
    something and installed.

    If you installed five packages today, there will be five restore points. If
    you want to restore the system to the second one all subsequent will be
    gone. I am not quite sure, but it seems the point you are restoring to will
    also be gone but the folders will remain, although without protection and
    you can delete them all the same.

    In the scenario I outlined you will have one restore point remaining: the
    first one. Nothing will happen to it.

    If you had only one restore point, you removed it there will be nothing
    AlexB, Dec 29, 2007
  11. JamesJ

    Peter Foldes Guest

    Norton (Symantec) installed by any chance ????????? If it is then you have your answer. Norton will and can strike at any time. Seen Norton work for 1 year or more before it struck
    Peter Foldes, Dec 29, 2007

  12. Of course you *can*. It's a very bad idea, but it's certainly
    Ken Blake, MVP, Dec 29, 2007
  13. The problem James has described is this;

    After a reboot, ALL restore points are erased, no matter what he's done
    previously. He's not restoring to an earlier point and losing restore
    points, he's simply restarting his computer.

    I'll look into other possible causes, but I'm still leaning toward something
    writing to the disk prior to Windows taking over the disk access chores,
    this is most often the culprit for this.

    Michael Palumbo, Dec 29, 2007
  14. Point taken . . .

    Of course, someone *can* drink acid too, it's just a very bad idea. :)

    I usually consider bad ideas something to put in the "can't do" or "don't
    do" category. :)

    Michael Palumbo, Dec 29, 2007

  15. OK, but I think it's very important to distinguish between "can't" and
    "shouldn't." They are after all very different things.
    Ken Blake, MVP, Dec 29, 2007

  16. At the risk of pointing out what everyone finds obvious, let me add
    that we don't have to worry about what we can't do, but we certainly
    need to worry about what we shouldn't do.
    Ken Blake, MVP, Dec 29, 2007
  17. JamesJ

    JamesJ Guest

    Not using Norton (anymore). Slowed my system down to a crawl.


    Norton (Symantec) installed by any chance ????????? If it is then you have
    your answer. Norton will and can strike at any time. Seen Norton work for 1
    year or more before it struck
    JamesJ, Dec 29, 2007
  18. JamesJ

    JamesJ Guest

    I've even uninstalled the PC Tools software and the restore point was

    JamesJ, Dec 29, 2007
  19. What other utilities do you have installed?
    Andre Da Costa[ActiveWin], Dec 29, 2007
  20. JamesJ

    AlexB Guest

    I hate being a troll but the word Norton strikes fear in my heart from my
    past experience. I am curious how they have survived all these years leaving
    so many bad trails and ruined computers in their wake.
    AlexB, Dec 29, 2007
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