takes about 5 tries to get email to send from windows mail

Discussion in 'Windows Vista Mail' started by neets, Sep 6, 2010.

  1. neets

    neets Guest

    Hi, I keep receiving an error message when i attempt to send email. It
    continues to occur as I try to resend several times, and then eventually for
    some reason does send. It's driving me nuts! please help?
    error message:
    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity. Subject 'test', Account: 'web networks', Server:
    'smtp.broadband.rogers.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
    Number: 0x800CCC0F

    oh and I tried enabling the ssl but that didn't help so went back to
    unchecking it. I'm using windows mail on vista..
     
    neets, Sep 6, 2010
    #1
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  2. neets

    mac Guest

    Which Anti Virus software do you have installed?
    Try disabling the Mail Scan option for both outgoing and incoming mail.
     
    mac, Sep 6, 2010
    #2
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  3. neets

    neets Guest

    I'm using Avast, and I unchecked the outgoing mail scanning and it seems to
    have solved the problem. thank you!!!

     
    neets, Sep 7, 2010
    #3
  4. neets

    mac Guest

    Good, but you might find that an update enables the feature again?

    You might find that uninstalling Avast, then re-installing it again, using
    the "Custom" option, and disabling the mail scan feature altogether is
    better?
     
    mac, Sep 7, 2010
    #4
  5. neets

    uky Guest

     
    uky, Sep 7, 2010
    #5
  6. neets

    JS Guest

    same with AVG?

     
    JS, Sep 8, 2010
    #6
  7. neets

    JS Guest

    I have AVG, and am having the same problem. I disabled the outgoing and
    incoming, but no difference. Still takes 5 or so tries to send. Receiving is
    ok. My msg says something about the authentication setting. If the setting
    was wrong,how would it send it anyway?

     
    JS, Sep 8, 2010
    #7
  8. Don't paraphrase the error message. Its exact wording is important to
    figuring out what is wrong. Right-click on your error message, copy,
    then paste it into a reply here.

    Gary VanderMolen, Microsoft MVP (Mail)
    ------------------------------------------------------

    "JS" wrote in message
    I have AVG, and am having the same problem. I disabled the outgoing and
    incoming, but no difference. Still takes 5 or so tries to send. Receiving is
    ok. My msg says something about the authentication setting. If the setting
    was wrong,how would it send it anyway?
     
    Gary VanderMolen, Sep 8, 2010
    #8
  9. neets

    Revelation44 Guest

    I get the same thing with Windows Live Mail:

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity.

    Subject 'Back Decompression Belt issues'
    Server: 'smtp.broadband.rogers.com'
    Windows Live Mail Error ID: 0x800CCC0F
    Protocol: SMTP
    Port: 465
    Secure(SSL): Yes
    Socket Error: 10053
     
    Revelation44, Sep 8, 2010
    #9
  10. According to your provider:
    http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=search&Ntt=nl
    you should be using port 587 without SSL for the outgoing server.

    Gary VanderMolen, Microsoft MVP (Mail)
    ------------------------------------------------------

    "Revelation44" wrote in message
    I get the same thing with Windows Live Mail:

    Your server has unexpectedly terminated the connection. Possible causes for
    this include server problems, network problems, or a long period of
    inactivity.

    Subject 'Back Decompression Belt issues'
    Server: 'smtp.broadband.rogers.com'
    Windows Live Mail Error ID: 0x800CCC0F
    Protocol: SMTP
    Port: 465
    Secure(SSL): Yes
    Socket Error: 10053
     
    Gary VanderMolen, Sep 8, 2010
    #10
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