The August 20th Updates hang my comuter

I downloaded the 8 security updates on August 10th and now my computer takes
over 5 minutes to shut down. Help. How can I remove these updates?

 

I would also suggest running a disk cleanup and checkdisk:

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

4 Ways to Speed Up Your Computer's Performance
http://www.microsoft.com/atwork/getstarted/speed.mspx


Afterward, install the following:

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

What's User Profile Hive Cleanup Service (UPHClean)?
http://www.windowsitpro.com/Articles/Print.cfm?ArticleID=42257

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

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:

| I downloaded the 8 security updates on August 10th and now my computer takes
| over 5 minutes to shut down. Help. How can I remove these updates?

 

Windows version?

What 8 updates did you install? Was one of them the Malicious Software
Removal Tool and when it ran, did it say it found something?

Sounds like hijackware that one or more of the updates revealed, to me.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

 

Sorry Carey, I did everything you suggested and my computer still doesn't
want to shut down. First it says it can't close ccApp and then it hangs
there and perhaps it eventually will shut down, but after 8 minutes I have to
hit the reset button!

 

OK, I sent my logfile in for inspection. I hope this solves my problem. I'm
pretty sure it's these new updates. I never had this problem before I
downloaded them. When you say "when the Malicious Software Removal Tool ran"
what do you mean? I never seen it run. It just installed it and that was
it. I can't even find it on my computer.

 

meh im having problems as well from these 9 updates...

 

I'm still having the same problem. How can I remove the updates? They don't
show in Add/Remove Programs. I should have followed the Golden Rule - wait 2
weeks before downloading any upgrades to see if there are any problems.

 

yup i agree im gonna start waiting next time

 

ccApp is a Norton module so maybe whatever Norton application you're running
is related to your Windows Update problem, too.

Try running Norton LiveUpdate manually & repeatedly till you get the "No
additional updates available" prompt.

Symantec Service & Support
http://www.symantec.com/techsupp/index.html

 

See http://support.microsoft.com/?kbid=890830. It downloads, runs and then
"goes away" if it doesn't find anything.

I was wondering if maybe it *had* found something...

 

What were you looking for? Try mrt.log?

<title>The Microsoft Windows Malicious Software Removal Tool helps
remove specific, prevalent malicious software from computers that are
running Windows Server 2003, Windows XP, or Windows 2000</title>
http://support.microsoft.com/kb/890830/

(MSN search for
"mrt.log" "windows update" site:microsoft.com
)

<quote>
After the scan is complete, the tool creates a log file
that contains the results of the scan. The name of the file is Mrt.log.
The file is in the %windir%\Debug folder.
</quote>


---

 

I did this yet it still has problems closing. This is a known symantec
problem. Yet even if I close the program and then shut down it still takes a
very long time. Today I turned my computer on for 3 minutes and then shut
it down and it shut down immediately. But later I turned it on and used if
for an hour and it took a very long time to shut down.

 

This link doesn't work. I did the manual Malicious software removal thing
over the internet and it didn't find anyting.

 

I had severe problems for three days after the 8/9/05 Updates. My PC
was running at 20% its normal speed and frequently crashing (XP Home).
I did the System Restore to the point before the Updates. It now works
fine again. I don't know which of the 8 Updates caused the problem but
I've disabled Automatic Updates. Probably won't retry updating for a
couple of weeks as suggested by other repliers. Maybe it was caused
because I didn't reboot after installing; I just shut down (?).