"The backup file contains unrecognized data and cannot be used."

Discussion in 'Windows Small Business Server' started by planetearth, Jun 29, 2006.

  1. planetearth

    planetearth Guest

    My SBS 2003 C: drive failed, and I'm having to restore everything (with no
    luck so far).
    I can see the unaffected mailbox files and user's folders on the D: drive,
    but can't access them (even when I try to force ownership). I also don't know
    how to bring the data back into Exchange.
    I tried restoring from the backup, but got the above error when attempting
    to open either of the two backups on the external hard drive. I've tested
    this backup in the past, so I don't know why the files are "bad" now.
    What else can I do, and is there a way to recover the data from the
    unaffected D: drive (preferred) or from the backup?

    [email protected](remove_this)nationalreaderboard.com
    planetearth, Jun 29, 2006
    1. Advertisements

  2. planetearth

    Nick Oliver Guest


    Typically when you find yourself with all the data intact on a drive after a
    rebuild all you need to do is reconstruct security, share the folders again
    and modify the scripts. For Exchange, turn off the services, copy the old
    edb and stm files in place and turn the services back on and reconnect the
    accounts. However, you have issues with seeing the data--setting security
    right. Do you have some form of antivirus or other product prohibiting you
    from making changes? Did you have any type of encryption running prior to
    the rebuild that would screw with you now?

    Nick Oliver, Jun 29, 2006
    1. Advertisements

  3. planetearth

    planetearth Guest

    Nick, thanks for replying.
    I've tried to "reconstruct security" by taking ownership as the server
    administrator, but I can't even do that. Windows says the access is denied.
    Not on all the files and folders...but on most of them, anyway.
    I turned off Exchange and copied the files and folders from the MBDATA and
    Microsoft SQL Server directories over the "new" ones that were created during
    the re-install. However, upon reboot, I get a slew of Exchange-related errors
    in the log.
    I'm not sure what you meant by "reconnect the accounts", but I guess I
    didn't do that. How should I go about that, now that I have the files where
    Microsoft wants to see them?
    planetearth, Jun 29, 2006
  4. planetearth

    planetearth Guest

    By the way, I've been able to force ownership of most of my files, now. And
    there's no anti-virus software on the machine as yet. (I'll reinstall that
    once I get the rest of this mess straightened out.) Right now, it's just SBS
    planetearth, Jun 29, 2006
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.