The exception unknown software exception

Discussion in 'Internet Explorer' started by Shawnews, Feb 20, 2007.

  1. Shawnews

    Shawnews Guest

    Like something out of the redundancy from the redundancy department in the
    redundancy ministry I got this message recently from IE 7:

    The exception unknown software exception (0x0eedfade) occurred in the
    application at location 0x7c812a5b.

    Anyone with any insights as to what this means and how I can go about fixing
    it?
     
    Shawnews, Feb 20, 2007
    #1
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  2. Shawnews

    Earl Grey Guest

    Hi:

    This behavior is most often caused by an add-on that is incompatible
    with IE 7. See if the behavior persists when running IE 7 in 'No
    add-ons' mode.

    Earl Grey
     
    Earl Grey, Feb 20, 2007
    #2
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  3. I know of two causes for the vast majority of such problems:
    1. Incompatible add-ons: What if you right click the IE icon on the desktop
    and choose Start Without Add-ons?
    Or go to Start | All Programs | Accessories | System Tools | Internet
    Explorer (No Add-ons).

    2. Malware already installed on the computer: Help with malware
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing Messenger Plus, whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.
     
    Frank Saunders, MS-MVP OE/WM, Feb 21, 2007
    #3
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