"The Group Policy Client service failed the logon. Access is denie

Discussion in 'Windows Vista Administration' started by WJB, Sep 27, 2008.

  1. WJB

    WJB Guest

    Hi,

    I was noline with Symantec Tech Support and the agent made a change to my
    system without realizing it, and now I cannot login to my account. I get the
    above message. What does it mean and how can I get it resolved?

    I can log in as Admin, except that the system seems to be an order of
    magnitude slower compared to before this online session.

    I also tried to restore the system to several Restore Points prior to all
    this, but they were all unsuccessful.

    Please help!!!

    Thanks
     
    WJB, Sep 27, 2008
    #1
    1. Advertisements

  2. WJB

    WJB Guest

    Found a way around the problem, so the urgency is gone. Still would be nice
    to know what this error means and how to get around it.
     
    WJB, Sep 30, 2008
    #2
    1. Advertisements

  3. WJB I'm not sure how to answer this one because it is a problem (from my
    research, anyway) that has been around for a while and nothing concrete in
    the way of solving it - well other than the obvious one of re-installing
    windows.

    From what I gather it is a user profile problem and the two main 'possible'
    repair options are to either create a new user profile for that user (in
    this case, you) or, and this may be more relevant because you have backups,
    copy the 'ntuser.dat' file from your backup to your current machine. It
    appears that this has worked for one user, anyway - see
    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2699049&SiteID=17

    If the Symantec tech support agent made a change to your system without
    realising it then I would be getting back in touch with Symantec to find out
    what the hell he did wrong.

    I'm not familiar with this problem so all I can really do is point you in
    the direction of some possible resources (the one above) in the hope that
    one of the answers will help you out.

    Sorry I can't be more help on this one


    --

    --
    John Barnett MVP
    Windows XP Associate Expert
    Windows Desktop Experience

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org
    Web: http://www.silversurfer-guide.com

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Sep 30, 2008
    #3
  4. WJB

    WJB Guest

    Thank you very much for trying, John. I'll look into the ntuser.dat file
    possibility and I do have a call in to Symantec. I just hope the tech who
    calls is more knowledgeable than the one who messed it up.
     
    WJB, Sep 30, 2008
    #4
  5. You're Welcome. I'm only sorry I couldn't solve the problem for you.

    --

    --
    John Barnett MVP
    Windows XP Associate Expert
    Windows Desktop Experience

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org
    Web: http://www.silversurfer-guide.com

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Sep 30, 2008
    #5
  6. WJB

    WJB Guest

    You've done plenty, John, thanks. Can I impose on you again to take a look at
    another Vista issue I first posted in August with the subject: "Black Screen
    When Resuming" in the general Vista group? I'm sure others would have also
    ran into this.

    Thanks again.
     
    WJB, Sep 30, 2008
    #6
  7. WJB

    mario roy Guest

     
    mario roy, Oct 17, 2008
    #7
  8. WJB

    mario roy Guest

     
    mario roy, Oct 19, 2008
    #8
  9. WJB

    JB28 Guest

    Hey guys- I just had this issue happen to me last night. I will take
    you back though a few weeks when we lost all of our desktop stuff. I
    then realized that our computer was not recognizing me as the adm. and
    it would log on as a temp. When logging off, it would lose everything
    from that session. I though I had a virus or something. I had needed
    to renew my anti-virus so I had help from symantec installing and then a
    night or two later I get this same deal with the group policy client
    message. Since I am the only user on the computer, I had not created
    another profile to log onto. So, therefore, I can't get into the system
    to try anything I have been reading on forums. Any suggentions?
    Thanks,
    Jon
     
    JB28, Oct 30, 2008
    #9
  10. WJB

    Flavius Guest

    Check all advices from this thread:'URGENT!!!! Logon failed, window
    Vista!!! !!!! Group Policy Client service failed the logon Access i
    Denied
    (http://social.technet.microsoft.com.../thread/c88515b4-4be7-4f6f-9988-80f8a5683b41/
     
    Flavius, Dec 6, 2009
    #10
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.