The IE8 Salt and Pepper Bug is back

Discussion in 'Internet Explorer' started by irkith, Jul 10, 2009.

  1. irkith

    irkith Guest

    Hi,
    Back in April 2009 I was having trouble with IE8.
    IE8 would try to download certain html pages instead of opening them as web
    pages.

    You can read about it here :
    http://sites.google.com/site/zerkzt/

    Helpful people on newsgroups suggested all sorts of remedies.
    I disactivated all the accelerators and all Google Toolbar ...
    Nothing worked.

    Eventually I decided to roll back to IE7 and that solved the problem.
    Now ,in July 2009, I thought maybe MS has fixed the bug and so I installed
    IE8
    Now the Wikipedia Salt page is still not opening and ....
    The Pepper page is not working either.
    That's new.
    In April, the Pepper page worked OK.

    I'm just thinking maybe I just reinstalled the old IE8 pack ?
    How would I go about deleting the IE8 update pack
    that is on my hard drive and
    forcing MS update to download a (hopefully )newer version ?

    Then I could uninstall IE8 and install it again but from the new download.
    Would that make any difference ?


    irkith
     
    irkith, Jul 10, 2009
    #1
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  2. irkith

    Leonard Grey Guest

    There is no 'update pack' for IE 8. The version of IE 8 that you
    installed in April is the same IE 8 you can install today.

    Microsoft does not 'force' anyone to install IE 8. The user must
    explicitly agree to the installation, twice.

    The problem you are experiencing is not a bug, since it cannot be
    consistently reproduced. The problem you are experiencing lies somewhere
    in your own computer.

    You'll have to figure out why it is that your computer is behaving that way.

    It may not be true in your case, but for many people, strange,
    unexplainable behavior is caused by unsupported changes to the operating
    system, such as can result from using registry cleaners or other
    'optimization' programs. Sometimes, a change made months or even years
    earlier comes back to bite.
     
    Leonard Grey, Jul 10, 2009
    #2
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  3. Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
    posting to this newsgroup.

    Your previous threads about this include:
    http://groups.google.com/group/micr...+and+pepper"+++irkith&start=0&scoring=d&hl=en

    1. Does the behavior persist if you start IE in No Add-ons mode? To start
    IE in No Add-ons mode:

    => Right-click on the blue IE desktop icon and select Start without
    Add-ons; or

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!

    3. Does the behavior persist if you boot into Safe Mode with Networking?
    [Careful! Only remain in Safe Mode just long enough to test!]

    4a. What anti-virus application or security suite is installed, is your
    subscription current, and is it supported in IE8? What anti-spyware
    applications (other than Defender)? What third-party firewall (if any)?
    Were any of these applications running in the background when you installed
    IE8?

    4b. Has a Norton or McAfee application ever been installed on this machine
    (e.g., a free-trial version that came preinstalled when you bought it)?

    5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
    have an available Restore Point which predates the install of IE8?
     
    PA Bear [MS MVP], Jul 11, 2009
    #3
  4. irkith

    irkith Guest

    ******************************************************
    When I use IE8 with Add-ons disactivated, the behaviour persists.
    ******************************************************

    That did the trick.

    I had to go through the questions and answers pages when IE8 restarted
    and I refused everything : add-ins, add-ons, etc.,
    even the Smart Screen and the Compatibility thing.

    Bravo and merci !!!
    Thanks.

    irkirth
     
    irkith, Jul 11, 2009
    #4
  5. irkith

    irkith Guest

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?

    That did the trick.

    I had to go through the questions and answers pages when IE8 restarted
    and I refused everything : add-ins, add-ons, etc.,
    even the Smart Screen and the Compatibility thing.

    So even though I don't know which one was the culprit, the problem has gone.

    I reinstalled the Google Toolbar and the Google Toolbar Helper and IE8 is
    still working fine.


    Bravo and merci !!!
    Thanks.

    irkirth
     
    irkith, Jul 11, 2009
    #5
  6. I suspect the culprit may have been an older version of Google Toolbar.

    YW & thanks for your feedback.
     
    PA Bear [MS MVP], Jul 11, 2009
    #6
  7. I suspect the culprit may have been an older version of Google Toolbar.

    YW & thanks for your feedback.
     
    PA Bear [MS MVP], Jul 11, 2009
    #7
  8. irkith wrote on Fri, 10 Jul 2009 21:04:46 +0200:
    You were also told at the time that this was not an IE8 bug - I posted as
    much as I'd tested it on 4 differents PCs all running IE8.

    Glad to see you fixed your system though - so it looks like it was a Google
    component after all then ;)
     
    Daniel Crichton, Jul 13, 2009
    #8
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