The Messenger service terminated with service-specific error 2136

Discussion in 'Windows Small Business Server' started by Bob, Jul 26, 2005.

  1. Bob

    Bob Guest

    Whenever I try to start the Messenger Service on SBS 2003 SP1 I get an error.
    The System log shows the following.
    "The Messenger service terminated with service-specific error 2136 (0x858)."

    Any ideas?

    Bob, Jul 26, 2005
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  2. Hello Bob,

    Thank you for posting in the SBS newsgroup.

    According to your description, I understand that you received the error
    message "The Messenger service terminated with service-specific error 2136
    (0x858).", when you try to start the Messenger Service on the SBS Server
    2003 SP1. If I have misunderstood your concern, please don't hesitate to
    let me know.

    Based on my research, the description of the error 2136 (0x858) is:

    A general failure occurred in the network hardware.

    To narrow down this issue, please answer and perform the following
    questions and steps:

    1. Please run services.msc in the command prompt on the SBS 2003 Server,
    double-click the Messenger service, check the Startup type: Automatic, Log
    on as: Local System account, clear-select Allow service to interact with
    desktop option. Please also check the status of the service depends on the
    following system components:

    NetBIOS Interface
    Plug and Play
    Remote Procedure Call (RPC)

    2. To check the configuration of the NetBIOS Interface, please perform the
    below steps:

    a. Right-click My Network Places, and then click Properties.

    b. Right-click the Server Local Area Connection's icon, and then click

    c. Click Internet Protocol (TCP/IP), and then click Properties.

    d. Click Advanced.

    e. Click the WINS tab.

    f. Click "Enable NetBIOS over TCP/IP".

    g. Click OK to exit.

    3. This issue may break third-party software doing a "net send" to DNS
    names or IP addresses, please temporarily uninstall the third-party
    software in the SBS Server, and then check if the issue can be re-produced.

    4. Please update the lasted driver for the NICs in the SBS Server, and do
    the lasted update for the SBS Server, then check if the issue can be

    5. Please check the msgsvc.dll and wkssvc.dll file's version, in my
    testing machine, its version is 5.2.3790.90.

    6. If the issue persists, please kindly do a screen capture of this issue,
    and attach it in your reply.

    I am appreciated your time and cooperation. If anything is unclear, please
    feel free to let me know. I am looking forward to hearing from you.

    Best regards,

    Nathan Liu (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! -
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    Any input or comments in this thread are highly appreciated.
    This posting is provided "AS IS" with no warranties, and confers no rights.

    Nathan Liu [MSFT], Jul 27, 2005
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  3. Bob

    Bob Guest

    Yesterday I could not get this service to start. I had even rebooted the
    server. This morning I had to reboot for other reasons and now the service is


    Bob, Jul 27, 2005
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