"The name could not be resolved. The name could not be matched to a name in the address list".

Discussion in 'Active Directory' started by David De Smet, May 15, 2007.

  1. Hi,

    I have following setup.
    Root domain mycompany.com with several DCs (win2k and win2k3) with several
    exch2k3 and exch2k.
    Child domain site.mycompany.com with three DCs (2 win2k and 1 win2k3 R2) and
    NO exch2k3 or exch2k.

    I have created mailboxes on a Exch2k3 server (which is also a DC running
    win2k) in the root domain for users in the child domain. All creation works
    fine. Mailboxes, emailadresses, stores are shown correctly in AD users &
    computers and in Exch System Manager.

    When i try to configure the client (outlook 2k3 on a WinXp laptop) in the
    child domain with the child domain user logged on, in the step where you
    perform "check name" I get following reply : "The name could not be
    resolved. The name could not be matched to a name in the address list".

    I have checked the global adress list (which contains the user with the
    correct e-mail adress). I have checked replication which is happening

    Any pointers / ideas anyone???


    David De Smet, May 15, 2007
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  2. Check that your child domain users have access to the Global Address List.
    If they don't you won't be able to create their profiles.

    Oliver Moazzezi, May 15, 2007
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  3. Where are the GCs located?
    Andy David {MVP}, May 15, 2007
  4. How do I check access rights to the Global Adress List?

    David De Smet, May 16, 2007
  5. Hi,

    I have checked global adress list preview and security access rights in the
    following way:
    - Exchange System Manager, Recipients, All Global Adress Lists, Default
    Global Adress List.
    If I take properties of Default Global Adress List, and then select
    preview I see all users with mailboxes correctly.
    - On the other hand if I look at Global Adress List client side (outlook
    2k3) I see only the users from the root domain and not the users with
    mailboxes from the child domain.
    - Child Domain users are assigned the same security rights as Root Domain

    How to solve the appearance of Child Domain Mailbox enabled users in the
    Global Adress list Client side?

    regards david
    David De Smet, May 16, 2007
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