The product ID did not match the product selected

Discussion in 'Windows Vista Performance' started by Dave T, Apr 2, 2007.

  1. Dave  T

    Dave T Guest

    Trying to get through with an email to MS with problems on Vista Home P. Get
    the "The product ID did not match the product selected" on all options
    selected. Where are you supposed to go from there, MS leaves you hanging?
    New Toshiba Computer with Vista pre installed and verified. Vista problems:
    Will not hiberate, just crashes
    Restart hangs sometimes
    Fast find stops working at startup
    Very slow startup and extemely slow shutdown (hangs most of the time)
    Control panel loads extremely slowly
    Not fast at all for a new computer

    How is Vista better than Windows 98, I don't see it?
    Dave T, Apr 2, 2007
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  2. Dave  T

    Michael Guest

    If you have an OEM vista installation then the OEM (Toshiba) provides
    support, not Microsoft.
    Check here for possible useful information on system problems

    Control Panel
    System and Maintenance
    Performance Information and tools
    Advanced tools (in left pane)

    at the top may be performance issues that the system can detect, otherwise
    look around here for problems.

    Michael, Apr 2, 2007
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  3. Dave  T

    DP Guest

    System specs, please?
    Maybe you bought an anemic computer.
    Vista's working fine for me.
    DP, Apr 2, 2007
  4. Since you purchased a system with Vista pre-installed, it's likely that you
    have an OEM version. All support for this version of Vista is the
    responsibility of the PC manufacturer. Your product ID will show an OEM

    A new system definitely should not be exhibiting this many problems, right
    out of the box.
    Ronnie Vernon MVP, Apr 2, 2007
  5. Dave  T

    Dave T Guest

    Thanks all. I assumed Microsoft supported Microsoft programs. Not sure how
    I am supposed to know this. Computer is an A105 4397 with the latest updates
    and drivers.
    Dave T, Apr 2, 2007
  6. Dave

    In reality, your options for help with any Windows Operating System are
    endless. There is an entire industry out there based on helping users and
    most of this help is completely free of charge.

    One of the best are these newsgroups. There are many knowledgeable people
    here who voluntarily give their time to help users.

    There are also website forums where you can get expert, personal, one-on-one
    help for any question about any version of Windows or even help with
    non-Microsoft products including hardware, regardless of the manufacturer.
    Many of the volunteers on these forums are Microsoft trained technicians.
    These forums require free registration.

    Here is a recommended list.

    AumHa Forums:

    Computer Haven Forum:

    Just go there, register, select an appropriate forum and post information
    about whatever problem you are experiencing.
    Ronnie Vernon MVP, Apr 2, 2007
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