The site you specified already exists in the Internet zone.

Discussion in 'Internet Explorer' started by Aaron Oxford, Jan 14, 2008.

  1. Aaron Oxford

    Aaron Oxford Guest

    Hi again.

    I use IE7 with security hardening on (2k3, out of the box, with IE7
    applied). I'm constantly plagued by

    The site you specified already exists in the Internet zone. Would you like
    to move it to the Trusted sites zone?

    This is on a site I've never been to before. Trouble is, when I press 'Yes'
    nothing happens. I can't find the site name in any part of my registry or
    system drive. When I look at the Internet zone in IE, the 'Sites...' button
    is greyed out.

    This is really annoying because it means I can't trust sites that I need to.
    And God only knows wth IE7 is actually *doing* security-wise now. :-o

    There's no results in Google and no relevant results here that I could find
    by searching the error string (that I had to type manually, lucky I have two
    monitors so I can actually see modal dialogs as I type them :-S ).

    As usual with this sort of thing, just knowing I wasn't the only one with
    the issue would help.

    Eagerly awaiting your replies,

    Aaron.
     
    Aaron Oxford, Jan 14, 2008
    #1
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  2. To whom does this machine belong, you or your employer?
     
    PA Bear [MS MVP], Jan 14, 2008
    #2
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  3. Using what tools? E.g. if it is being stored as doublebyte characters in a
    binary string RegEdit won't find it for you and to search your drive when
    its in that format you couldn't use Explorer Find or Find in a cmd window;
    you would have to use something which either understood doublebyte characters
    or allowed you to search for regular expressions, e.g. Visual Studio's
    Find all Files or cmd window's findstr.


    I know what you mean! ; ) Try running ProcMon (or RegMon).
    In some cases it can even show you doublebyte strings that RegEdit
    won't show you...


    HTH

    Robert Aldwinckle
    ---
     
    Robert Aldwinckle, Jan 14, 2008
    #3
  4. Aaron Oxford

    Aaron Oxford Guest

    ??? :)

    I can't see how it is relevant, but for the record this is for personal use.
     
    Aaron Oxford, Jan 15, 2008
    #4
  5. Aaron Oxford

    Aaron Oxford Guest

    Replies inline...


    That might explain it. Do you know if this is actually the case? You don't
    explicitly state it above. Or is it something I can ascertain for myself? I'm
    running in Australian English, so if some part of my system is or isn't
    unicode compliant I wouldn't know.

    OK I tried that. I can manually navigate to

    HKCU/Software/Microsoft/Windows/Current Version/Internet Settings/Zonemap
    and see domains that I've added to my Trusted Sites. These are all I can
    find, and seeing how they are arranged I now understand why my searches
    weren't working. Regmon doesn't show IE acessing anything other than these
    keys.

    One thing I do notice is that they are arranged strangely.

    It seems to find domains and then create a folder for it, with subfolders
    for prefixes like www or ftp. But there's a few strange ones (I'm deleting
    them as I type this). For instance there is a folder com.au, with www.disney
    and www.google inside. It would appear that IE is unaware that .com.au is a
    high level domain.

    This might explain why maps.google.com.au, www.ingrammicro.com.au and
    various others like it weren't working, but things already in the list like
    newcastlepermanent.com.au were functioning as expected. Perhaps it's a
    registry logic bug in IE, someone tried to be smart in the way they stored
    the domains and made a false assumption?

    I'll know after a reboot. Unfortunately this is starting to get beyond
    annoying - it affects my work. I already have Firefox installed as a backup
    so it would only be a matter of deleting the IE icon so I remember to run
    Firefox instead. :)

    I certainly won't hold my breath waiting for a fix. These are the guys who
    haven't worked out you can cancel important dialogs by happening to be typing
    the letter C into another program the instant it pops up. :)
     
    Aaron Oxford, Jan 15, 2008
    #5
  6. It would be relevant if the machine had been customized via Group Policy by
    your employer.

    What anti-virus application or internet security suite is installed? What
    anti-spware applications, other than Defender? What third-party firewall,
    if any?

    ===========================

    1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
    IE7 in No Add-ons mode:

    Right-click on the blue IE desktop icon and select Start without Add-ons; or

    Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
    add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the problem persist if you Reset IE7 Settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!

    3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
    all toolbars and (c) all third-party Windows Themes (including Window
    Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,
    do NOT reinstall IE7.

    Uninstalling IE7
    http://www.ie-vista.com/kbase2.html

    How to uninstall Internet Explorer 7:
    http://support.microsoft.com/kb/927177

    IE7 (Un)Installation and Anti-Malware Applications:
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

    4. Required reading IMHO before reinstalling IE7:

    Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
    http://www.ie-vista.com/known_issues.html#pre-install

    [And I strongly recommend using
    http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
    installation source, not Automatic/Windows Update.]

    Make *certain* that you check in at Windows Update immediately after
    reinstalling IE7 to install any critical updates offered. If Optional
    Updates category offers Root Certificates update, I recommend installing it
    to take full advantage of IE7's additional security.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/
     
    PA Bear [MS MVP], Jan 15, 2008
    #6
  7. Aaron Oxford

    Aaron Oxford Guest

    Hi and thanks for replying again.

    LOL. Perhaps you could have asked 'has the machine been customized via Group
    Policy'. :) I did say this was 2K3 out of the box.
    Yes. The immediate problem goes away, but of course the registry corruption
    (see the other subthread of this posting) simply occurs again. Presumably
    because the first site added is always www.google.com.au.

    Please do read the other thread, I am able to *cause* (and fix) this problem
    manually with registry editor now. I'd appreciate this text being forwarded
    to a developer.
    Yes, this was a problem before IE7 existed. and I don't have any (b) or (c)
    installed.
     
    Aaron Oxford, Jan 15, 2008
    #7
  8. Aaron Oxford

    Aaron Oxford Guest

    Following up with results: It worked. You will find that you may have a
    com.au or equivalent high level domain in the previously mentioned registry
    key. Deleting this key and simply restarting internet explorer will allow you
    to add sites as normal.

    I can now cause IE to permanently have a spaccy on www.google.com.au by the
    following procedure:

    Remove the key for www.google.com.au if it exists.
    Create a key com.au if it doesn't already exist.
    Restart IE and visit www.google.com.au

    There may be some other preconditions that exist on my computer to cause
    this, but I can report with certainty that this problem will return even
    after reinstalling on different hardware, and I can assure you that the
    removal of com.au will fix the problem (if you can make it happen).
     
    Aaron Oxford, Jan 15, 2008
    #8
  9. Aaron Oxford

    Aaron Oxford Guest

    Just to set you straight too, Defender is not part of 2K3 Standard Edition.
     
    Aaron Oxford, Jan 15, 2008
    #9
  10. Did I say it was?
     
    PA Bear [MS MVP], Jan 15, 2008
    #10
  11. Aaron Oxford

    Aaron Oxford Guest

    I quoted the text you wrote in my reply. See below (again).
     
    Aaron Oxford, Jan 23, 2008
    #11
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