The User Profile Service service failed the logon. User Profile cannot be loaded

Discussion in 'Windows Vista File Management' started by fymjmheh, Aug 24, 2008.

  1. fymjmheh

    fymjmheh Guest

    <FONT size=6>I only have one profile then i made another profile
    and when I turned on the Computer with Windows Vista
    it said "The User Profile Service service failed the logon. Use
    Profile cannot be loaded"
    I tried booting it using "Safe Mode with Command Prompt" and typed i
    "REGEDIT" TO FIND THE ACCOUNT ... but i didn't found it in
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WiNDOW
    NT\CurrentVersion\ProfileLis

    then i went to C:\User
    i didn't found file of the new profil
    so i made another on
    it has same problem !

    now i can't log on to any new profil

    i neeeed help pleas

    --
    fymjmheh
     
    fymjmheh, Aug 24, 2008
    #1
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  2. fymjmheh

    Daniel F Guest

    I have the EXACT same problem. Any help would be awesome.


    --
    Daniel F
     
    Daniel F, Aug 24, 2008
    #2
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  3. fymjmheh

    Brink Guest

    Brink, Aug 24, 2008
    #3
  4. fymjmheh

    dsbeck Guest

    Same problem, resolved by doing a system restore. The problem appeare
    immediately after an automatic update ran this morning. Is there
    known relationship between auto updates (windows) and this error

    --
    dsbeck
     
    dsbeck, Sep 3, 2008
    #4
  5. fymjmheh

    cvrcak Guest

    Brink;954642 Wrote:
    > Daniel F;818627 Wrote:This tutorial may be able to help you fix this.
    >
    > 'The User Profile Service failed the logon. User profile cannot be
    > loaded. - Vista Forums' (http://tinyurl.com/yt7off)
    >
    >


    Unfortunately the tutorial shows how to delete or rename an existing
    'problem' profile, but does not offer a solution when there is no
    profile.
    In my situation, a Vista computer is within a domain. Two users had
    accounts on this computer and are able to log in and use it. Another
    user, an existing user in the domain but one who never used this
    particular machine, tried to log in. Vista accepted the credentials and
    appeared to be creating an account (what I mean here is that it took few
    minutes for it to respond upon accepting the user credentials) and then
    showed the dreaded message as described above. Upon logging in with one
    of the existing accounts with admin privileges, tried to look both in
    System Properties - User Profiles as well as into the Registry under the
    mentioned key, and there is neither Profile not SID in the Registry for
    this new user. So - there is nothing to delete.

    The server running Active Directory / DNS / DHCP etc. is accessible and
    everything else seem to be working while using one of the two existing
    accounts.

    Suggestions and comments welcome... in the other words, please help.
    Thanks.


    --
    cvrcak
    Posted via http://www.vistaheads.com
     
    cvrcak, Sep 14, 2008
    #5
  6. fymjmheh

    Anmber Guest

    i got this problem today did system restore. like dsbeck said this
    problem came back again. i'm goin to back up all my data and reinstall
    windows. grrrr... i hate it


    --
    Anmber
     
    Anmber, Sep 18, 2008
    #6
  7. fymjmheh

    connie.yuen Guest

    I just got a new Dell desktop. As i was setting everything up, th
    dialog box keeps reading the profile was not loaded correctly. Therefor
    any changes made will not be saved. So what i did was created anothe
    account. I could save my work on that account. But when i went online t
    download firefox, i had a blue screen pop up stating "windows is goin
    to shut down to prevent data being damaged" and it restarted on its own
    When i logged on again it reads windows just recovered from a
    unexpected shut down. How can i rectify this issue

    --
    connie.yuen
     
    connie.yuen, Sep 23, 2008
    #7
  8. fymjmheh

    Brink Guest

    connie.yuen;843573 Wrote:
    > I just got a new Dell desktop. As i was setting everything up, th
    > dialog box keeps reading the profile was not loaded correctly. Therefor
    > any changes made will not be saved. So what i did was created anothe
    > account. I could save my work on that account. But when i went online t
    > download firefox, i had a blue screen pop up stating "windows is goin
    > to shut down to prevent data being damaged" and it restarted on its own
    > When i logged on again it reads windows just recovered from a
    > unexpected shut down. How can i rectify this issue


    Hello Connie

    This tutorial may be able to help you fix this

    'The User Profile Service failed the logon. User profile cannot b
    loaded.
    (http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html

    Since it is new and you are just setting everything up, you migh
    consider reinstalling Vista though

    Hope this helps
    Shaw

    --
    Brin

    *There are no dumb questions, just the people that do not as
    them.*
    '*VISTA FORUMS*' (http://www.vistax64.com)
    *Please post feedback to help others.*
     
    Brink, Sep 23, 2008
    #8
  9. fymjmheh

    connie.yuen Guest

    Shawn,

    I thought about reinstalling Vista again. But I am concern if i do that
    and it doesn't work. I will not be able to return my desktop.


    --
    connie.yuen
     
    connie.yuen, Sep 23, 2008
    #9
  10. fymjmheh

    Brink Guest

    Connie,

    The error you got is usually associated with just a corrupted user
    account. You should not have any problems with returning to the desktop
    after a reinstall if you decide to do so. I would give the tutorial in
    the link a try first to see if it can fix the error for you.


    --
    Brink

    *There are no dumb questions, just the people that do not ask
    them.*
    '*VISTA FORUMS*' (http://www.vistax64.com)
    *Please post feedback to help others.*
     
    Brink, Sep 24, 2008
    #10
  11. fymjmheh

    chriskemp010 Guest

    For your Info:

    I get this on Domain computers when Vista Business cannot find the
    Server copy of the Roaming Profiles. Normally find that the shared
    server folder is unavailable for some reasons.


    --
    chriskemp010
     
    chriskemp010, Sep 26, 2008
    #11
  12. fymjmheh

    lindseyhut6 Guest

    Getting the same error "the user profile service service cannot be
    loaded" I can go on my other administrative account so i did that and
    changed the other account & took the password off hopeing that would
    work but still getting the same error.
    Really starting to get annoyed with it. If anyone knows how to fix it
    please let me know i'm not too good with computers so you will have to
    explain in detail..

    - Lindsey.


    --
    lindseyhut6
    ------------------------------------------------------------------------
    lindseyhut6's Profile: http://forums.techarena.in/members/lindseyhut6.htm
    View this thread: http://forums.techarena.in/vista-file-management/1026002.htm

    http://forums.techarena.in
     
    lindseyhut6, Dec 17, 2008
    #12
  13. fymjmheh

    Brink Guest

    Hello Lindsey,

    If you have not tried already, this tutorial may be able to help you
    fix this.

    'The User Profile Service failed the logon. User profile cannot be
    loaded.'
    (http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html)

    Hope this helps,
    Shawn

    lindseyhut6;912729 Wrote:
    > Getting the same error "the user profile service service cannot be
    > loaded" I can go on my other administrative account so i did that and
    > changed the other account & took the password off hopeing that would
    > work but still getting the same error.
    > Really starting to get annoyed with it. If anyone knows how to fix it
    > please let me know i'm not too good with computers so you will have to
    > explain in detail..
    >
    > - Lindsey.
    >
    >
    > --
    > lindseyhut6
    > ------------------------------------------------------------------------
    > lindseyhut6's Profile: 'lindseyhut6's profile on TechArena Computer
    > Hardware Support Forums of India'
    > (http://forums.techarena.in/members/lindseyhut6.htm)
    > View this thread: 'The User Profile Service service failed the logon.
    > User Profile cannot be loaded - Vista File Management'
    > (http://forums.techarena.in/vista-file-management/1026002.htm)
    >
    > 'TechArena Community - Technology and Computer Hardware Support Forums
    > of India' (http://forums.techarena.in)



    --
    Brink

    *There are no dumb questions, just the people that do not ask
    them.*
    '*Windows 7 Forums*'
    (http://www.sevenforums.com/) *and* '*::Vista Forums::*'
    (http://www.vistax64.com)
    *Please post feedback to help others.*
     
    Brink, Dec 17, 2008
    #13
  14. fymjmheh

    Impervious Guest

    Impervious, Jan 6, 2009
    #14
  15. fymjmheh

    shysnider Guest

    i got the same error in my laptop and i cant see the admin user option.
    the only option i have in my screen is to shutdown. i cant do anything.
    is reformatting the best option?


    --
    shysnider
     
    shysnider, Apr 18, 2009
    #15
  16. fymjmheh

    Brink Guest

    Hello Melisa and Shysnider,

    If you have not tried already, this tutorial may be able to help you
    fix this.

    'The User Profile Service failed the logon. User profile cannot be
    loaded.'
    (http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html)


    If this is not able to help you, then you might see if doing a System
    Restore at boot using a restore point dated before you got this error
    may help.

    http://www.vistax64.com/tutorials/76905-system-restore-how.html

    Hope this helps,
    Shawn

    melisahe8778;1022528 Wrote:
    > Hi, I'm new here and I need help!
    >
    > My laptop I got in January never had any problem 'till now.
    > I only have one account on my laptop so I cannot press start or
    > _anything_.
    >
    > Please help,
    > Melisa.


    shysnider;1022887 Wrote:
    > i got the same error in my laptop and i cant see the admin user option.
    > the only option i have in my screen is to shutdown. i cant do anything.
    > is reformatting the best option?



    --
    Brink

    '*MS MVP - Windows Desktop Experience*'
    (https://mvp.support.microsoft.com/profile=87AD1AFC-4723-4479-A555-AD617AF3D511)
    *There are no dumb questions, just the people that do not ask
    them.*
    '*::Windows 7 Forums::*' (http://www.sevenforums.com/) *and*
    '*::Vista Forums::*' (http://www.vistax64.com/)
    *Please post feedback to help others.*
     
    Brink, Apr 18, 2009
    #16
  17. fymjmheh

    melisahe8778 Guest

    Do I need to login for this?

    Please help,
    Melisa.


    Brink;1023165 Wrote:
    > Melisa,
    >
    > Have you already tried booting into Safe Mode from the STEP ONE section
    > to see if the built-in Administrator account is there to use to do this
    > with instead?



    --
    melisahe8778
     
    melisahe8778, Apr 19, 2009
    #17
  18. fymjmheh

    Brink Guest

    Usually if your only administrator account is not able to be logged into
    such as this error, you should automatically boot into the built-in
    Administrator account in Safe Mode. This will hopefully allow you to do
    the tutorial to fix the error.


    melisahe8778;1023262 Wrote:
    > Do I need to login for this?
    >
    > Please help,
    > Melisa.
    >
    >
    > > Brink;1023165 Wrote:
    > > Melisa,
    > >
    > > Have you already tried booting into Safe Mode from the STEP ONE section
    > > to see if the built-in Administrator account is there to use to do this
    > > with instead?> >



    --
    Brink

    '*MS MVP - Windows Desktop Experience*'
    (https://mvp.support.microsoft.com/profile=87AD1AFC-4723-4479-A555-AD617AF3D511)
    *There are no dumb questions, just the people that do not ask
    them.*
    '*::Windows 7 Forums::*' (http://www.sevenforums.com/) *and*
    '*::Vista Forums::*' (http://www.vistax64.com/)
    *Please post feedback to help others.*
     
    Brink, Apr 19, 2009
    #18
  19. fymjmheh

    Malke Guest

    melisahe8778 wrote:

    >
    > Shawn,
    >
    > The thing is, I *cannot* access the menu. At all. I cannot access the
    > menu because I have ONE account. No guest. No nothing.


    Restart the computer and as it is starting up repeatedly tap the F8 key.
    This will get you to the correct menu to choose Safe Mode. Use your arrow
    key to select Safe Mode and hit the Enter key. This will take you to the
    Welcome Screen. If you see an icon for Administrator, click on it. The
    default password is a blank. If you can get into the system, go to Control
    Panel>User Accounts and make new user accounts, etc.

    If there is no Administrator icon on the Welcome Screen, since the only
    administrative account on the system has been corrupted and the built-in
    administrator account is disabled by default in Vista, you will need to use
    third-party software to enable the built-in Administrator account, log in,
    create an administrative user account for emergencies/elevations, a new
    Standard user account for yourself, and copy your data from your old
    corrupted account to the new one.

    I'll give you instructions to do all of this but they do require a certain
    level of computer skills. Only you know whether a better course of action
    for you will be to take the machine to a local computer technician. If you
    go this latter route, I don't recommend using a BigComputerStore/GeekSquad
    type of place.

    *****
    1. In Vista, if you neglected to create an extra emergency user account that
    has administrative privileges (and now you see why doing this is A Good
    Thing), you will need to use NTpasswd to enable the built-in Administrator
    account (disabled by default) and set a null (blank) password. Enabling
    this account will put an icon for it on the logon screen so you can then
    log on.

    http://home.eunet.no/~pnordahl/ntpasswd/

    Download the CD image (.iso) and burn as an image, not as data. You will
    need third-party burning software. Then boot with the CD you created and
    follow the directions. After you've finished with NTpasswd, remove the CD
    and reboot the computer. Log into the Administrator account you enabled.

    2. Once you have logged into the built-in Administrator account, go to
    Control Panel>User Accounts and create:

    a. An administrative user account - call it "CompAdmin" or "Tech" or the
    like. This account will only be used for emergencies and elevation.
    b. A Standard user account for your daily work.

    3. Log out of the built-in Administrator account and into your new Standard
    user account so the profile folders/files are created. Do nothing else here
    right now.

    4. Log out of your new Standard user account and log into CompAdmin. While
    in CompAdmin, disable the built-in Administrator account for security
    purposes:

    Start Orb>Search box>type: cmd
    When cmd appears in Results above, right-click it and choose "Run as
    administrator" [OK]. Now you will get the command prompt. At the command
    prompt type:

    net user administrator /active:no [enter]

    Exit the command prompt.

    5. Still in CompAdmin, copy the data from your old corrupted user account to
    your new Standard user account. OK any UAC prompts you receive while
    navigating the other user directories.

    6. Log out of CompAdmin and into your new Standard User Account. After you
    are sure all your stuff is there, you can delete the corrupted user account
    from the User Accounts applet in Control Panel.
    *****

    Malke
    --
    MS-MVP
    Elephant Boy Computers - Don't Panic!
    http://www.elephantboycomputers.com/#FAQ
     
    Malke, Apr 19, 2009
    #19
  20. fymjmheh

    jjig Guest

    I tried the tutorial and the system restore. They both do not work for
    me. Is there anything else I can do?


    --
    jjig
     
    jjig, Apr 21, 2009
    #20
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