This computer doesn't do the State report for more than 30 days

Discussion in 'Update Services' started by Jorge Ferreira, Apr 3, 2006.

  1. This is a very rough tranlation from Portuguese but is about what it tells me.
    I have a pretty small workgroup (45 computers) and i installed a Domain
    Controller about 2 months ago. After that i formated all the computers and
    registered them in the domain. Got a lot of work but this way i can assure
    that all the computers have the Security Policies that we want.
    All the computers (but one) are doing the updates through WSUS, and it all
    goes well. Except for 1 computer that keeps saying that it doesn't present
    the status report.
    I've checked in newsgroups but i don't find an answer to this question.
    Another thing strange is that this is the only computer that in "Request
    Group" says "Unassigned Computers"; all the others says "None" and may be
    here that there is something wrong.

    Thank you for all your help,

    Jorge Ferreira
     
    Jorge Ferreira, Apr 3, 2006
    #1
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  2. Download, run at the affected client system, and post the results from the
    Client Diagnostic Tool.

    Extract and post the entries from %windir%\WindowsUpdate.log for the most
    recent detection event, including the calls, if any, to the
    ReportingWebService.

    --
    Lawrence Garvin, M.S., MVP-Software Distribution
    Everything you need for WSUS is at
    http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
    And, eveything else is at
    http://wsusinfo.onsitechsolutions.com
    ....
     
    Lawrence Garvin \(MVP\), Apr 3, 2006
    #2
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  3. First of all thank you for your reply.
    Here is the result of the cliente diagnostic tool

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is not running. PASS
    Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
    This version is WSUS 2.0

    Checking AU Settings
    AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
    Option is from Policy settings

    Checking Proxy Configuration
    Checking for winhttp local machine Proxy settings . . . PASS
    Winhttp local machine access type
    <Direct Connection>
    Winhttp local machine Proxy. . . . . . . . . . NONE
    Winhttp local machine ProxyBypass. . . . . . . NONE
    Checking User IE Proxy settings . . . . . . . . . . . . PASS
    User IE Proxy
    10.49.29.2:3128
    User IE ProxyByPass
    http://www.tbanc.van;<local>
    User IE AutoConfig URL Proxy . . . . . . . . . NONE
    User IE AutoDetect
    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    WUServer = http://dc1-constancia
    WUStatusServer = http://dc1-constancia
    UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
    Connection to server. . . . . . . . . . . . . . . . . . PASS
    SelfUpdate folder is present. . . . . . . . . . . . . . PAS
    ---------------------------------------------------------------------------------

    And here is the MicrosoftUpdate.log file
    --------------------------------------------------
    2006-04-03 09:12:51 856 6c8 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2006-04-03 09:12:51 856 6c8 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2006-04-03 09:12:51 856 6c8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2006-04-03 09:12:51 856 6c8 Service *************
    2006-04-03 09:12:51 856 6c8 Service ** START ** Service: Service startup
    2006-04-03 09:12:51 856 6c8 Service *********
    2006-04-03 09:12:51 856 6c8 Agent * WU client version 5.8.0.2469
    2006-04-03 09:12:51 856 6c8 Agent * SusClientId =
    '836877f5-8dcf-4e1a-b1ad-bdf9ed570f2e'
    2006-04-03 09:12:51 856 6c8 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2006-04-03 09:12:51 856 6c8 Agent * Access type: No proxy
    2006-04-03 09:12:51 856 6c8 Agent * Network state: Connected
    2006-04-03 09:13:36 856 6c8 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2006-04-03 09:13:36 856 6c8 Agent *********** Agent: Initializing global
    settings cache ***********
    2006-04-03 09:13:36 856 6c8 Agent * WSUS server: http://dc1-constancia
    2006-04-03 09:13:36 856 6c8 Agent * WSUS status server:
    http://dc1-constancia
    2006-04-03 09:13:36 856 6c8 Agent * Target group: (Unassigned Computers)
    2006-04-03 09:13:36 856 6c8 Agent * Windows Update access disabled: No
    2006-04-03 09:13:37 856 6c8 DnldMgr Download manager restoring 0 downloads
    2006-04-03 09:13:37 856 6c8 Agent * Failed to load persisted download
    calls, error = 0x80004002
    2006-04-03 09:13:37 856 6c8 DnldMgr FATAL:
    DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
    0x80004002.
    2006-04-03 09:13:37 856 6c8 DnldMgr FATAL:
    DM:CAgentDownloadManager::DelayedInit: RestoreDownloadJobs failed with
    0x00000000.
    2006-04-03 09:13:37 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 09:13:37 856 6c8 AU AU setting next detection timeout to
    2006-04-03 08:13:37
    2006-04-03 09:13:37 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 09:13:37 856 6c8 AU # Detection frequency: 22
    2006-04-03 09:13:37 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 09:13:37 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 09:13:37 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 09:13:37 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 09:13:37 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 09:13:37 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 09:13:37 856 6c8 AU WARNING: InitAUComponents Failed, will
    restart AU in 30 mins, error = 0x80004002
    2006-04-03 09:13:37 856 6c8 AU AU Restart required....
    2006-04-03 09:13:37 856 188 DnldMgr FATAL:
    DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with
    0x80004002.
    2006-04-03 09:43:38 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 09:43:38 856 6c8 AU AU setting next detection timeout to
    2006-04-03 08:43:38
    2006-04-03 09:43:38 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 09:43:38 856 6c8 AU # Detection frequency: 22
    2006-04-03 09:43:38 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 09:43:38 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 09:43:38 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 09:43:49 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 09:43:49 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 09:43:49 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 09:43:49 856 6c8 AU AU Restart required....
    2006-04-03 10:13:49 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 10:13:49 856 6c8 AU AU setting next detection timeout to
    2006-04-03 09:13:49
    2006-04-03 10:13:49 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 10:13:49 856 6c8 AU # Detection frequency: 22
    2006-04-03 10:13:49 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 10:13:49 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 10:13:49 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 10:13:50 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 10:13:50 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 10:13:50 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 10:13:50 856 6c8 AU AU Restart required....
    2006-04-03 10:43:50 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 10:43:50 856 6c8 AU AU setting next detection timeout to
    2006-04-03 09:43:50
    2006-04-03 10:43:50 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 10:43:50 856 6c8 AU # Detection frequency: 22
    2006-04-03 10:43:50 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 10:43:50 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 10:43:50 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 10:43:51 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 10:43:51 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 10:43:51 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 10:43:51 856 6c8 AU AU Restart required....
    2006-04-03 11:13:53 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 11:13:53 856 6c8 AU AU setting next detection timeout to
    2006-04-03 10:13:53
    2006-04-03 11:13:53 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 11:13:53 856 6c8 AU # Detection frequency: 22
    2006-04-03 11:13:53 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 11:13:53 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 11:13:53 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 11:13:54 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 11:13:54 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 11:13:54 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 11:13:54 856 6c8 AU AU Restart required....
    2006-04-03 11:43:55 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 11:43:55 856 6c8 AU AU setting next detection timeout to
    2006-04-03 10:43:55
    2006-04-03 11:43:55 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 11:43:55 856 6c8 AU # Detection frequency: 22
    2006-04-03 11:43:55 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 11:43:55 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 11:43:55 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 11:43:56 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 11:43:56 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 11:43:56 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 11:43:56 856 6c8 AU AU Restart required....
    2006-04-03 12:13:56 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 12:13:56 856 6c8 AU AU setting next detection timeout to
    2006-04-03 11:13:56
    2006-04-03 12:13:56 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 12:13:56 856 6c8 AU # Detection frequency: 22
    2006-04-03 12:13:56 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 12:13:56 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 12:13:56 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 12:13:58 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 12:13:58 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 12:13:58 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 12:13:58 856 6c8 AU AU Restart required....
    2006-04-03 12:43:58 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 12:43:58 856 6c8 AU AU setting next detection timeout to
    2006-04-03 11:43:58
    2006-04-03 12:43:58 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 12:43:58 856 6c8 AU # Detection frequency: 22
    2006-04-03 12:43:58 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 12:43:58 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 12:43:58 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 12:43:59 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 12:43:59 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 12:43:59 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 12:43:59 856 6c8 AU AU Restart required....
    2006-04-03 13:13:59 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 13:13:59 856 6c8 AU AU setting next detection timeout to
    2006-04-03 12:13:59
    2006-04-03 13:13:59 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 13:13:59 856 6c8 AU # Detection frequency: 22
    2006-04-03 13:13:59 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 13:13:59 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 13:13:59 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 13:14:00 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 13:14:00 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 13:14:00 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 13:14:00 856 6c8 AU AU Restart required....
    2006-04-03 13:44:09 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 13:44:09 856 6c8 AU AU setting next detection timeout to
    2006-04-03 12:44:09
    2006-04-03 13:44:09 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 13:44:09 856 6c8 AU # Detection frequency: 22
    2006-04-03 13:44:09 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 13:44:09 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 13:44:09 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 13:44:10 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 13:44:10 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 13:44:10 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 13:44:10 856 6c8 AU AU Restart required....
    2006-04-03 14:14:18 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 14:14:18 856 6c8 AU AU setting next detection timeout to
    2006-04-03 13:14:18
    2006-04-03 14:14:18 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 14:14:18 856 6c8 AU # Detection frequency: 22
    2006-04-03 14:14:18 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 14:14:18 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 14:14:18 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 14:14:19 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 14:14:19 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 14:14:19 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 14:14:19 856 6c8 AU AU Restart required....
    2006-04-03 14:44:19 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 14:44:19 856 6c8 AU AU setting next detection timeout to
    2006-04-03 13:44:19
    2006-04-03 14:44:19 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 14:44:19 856 6c8 AU # Detection frequency: 22
    2006-04-03 14:44:19 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 14:44:19 856 6c8 AU # Scheduled install day/time: Every day at
    12:00
    2006-04-03 14:44:19 856 6c8 AU # Auto-install minor updates: Yes (User
    preference)
    2006-04-03 14:44:20 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 14:44:20 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 14:44:20 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 14:44:20 856 6c8 AU AU Restart required....
    2006-04-03 15:14:22 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 15:14:22 856 6c8 AU AU setting next detection timeout to
    2006-04-03 14:14:22
    2006-04-03 15:14:22 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 15:14:22 856 6c8 AU # Detection frequency: 22
    2006-04-03 15:14:22 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 15:14:22 856 6c8 AU # Scheduled install day/time: Every day at
    13:00
    2006-04-03 15:14:22 856 6c8 AU # Auto-install minor updates: Yes (Policy)
    2006-04-03 15:14:23 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 15:14:23 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 15:14:23 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 15:14:23 856 6c8 AU AU Restart required....
    2006-04-03 15:44:25 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 15:44:25 856 6c8 AU AU setting next detection timeout to
    2006-04-03 14:44:25
    2006-04-03 15:44:25 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 15:44:25 856 6c8 AU # Detection frequency: 22
    2006-04-03 15:44:25 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 15:44:25 856 6c8 AU # Scheduled install day/time: Every day at
    13:00
    2006-04-03 15:44:25 856 6c8 AU # Auto-install minor updates: Yes (Policy)
    2006-04-03 15:44:26 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 15:44:26 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 15:44:26 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 15:44:26 856 6c8 AU AU Restart required....
    2006-04-03 16:14:26 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 16:14:26 856 6c8 AU AU setting next detection timeout to
    2006-04-03 15:14:26
    2006-04-03 16:14:26 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 16:14:26 856 6c8 AU # Detection frequency: 22
    2006-04-03 16:14:26 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 16:14:26 856 6c8 AU # Scheduled install day/time: Every day at
    13:00
    2006-04-03 16:14:26 856 6c8 AU # Auto-install minor updates: Yes (Policy)
    2006-04-03 16:14:27 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 16:14:27 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 16:14:27 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 16:14:27 856 6c8 AU AU Restart required....
    2006-04-03 16:44:27 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 16:44:27 856 6c8 AU AU setting next detection timeout to
    2006-04-03 15:44:27
    2006-04-03 16:44:27 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 16:44:27 856 6c8 AU # Detection frequency: 22
    2006-04-03 16:44:27 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 16:44:27 856 6c8 AU # Scheduled install day/time: Every day at
    13:00
    2006-04-03 16:44:27 856 6c8 AU # Auto-install minor updates: Yes (Policy)
    2006-04-03 16:44:28 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 16:44:28 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 16:44:28 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 16:44:28 856 6c8 AU AU Restart required....
    2006-04-03 17:14:28 856 6c8 AU ########### AU: Initializing Automatic
    Updates ###########
    2006-04-03 17:14:28 856 6c8 AU AU setting next detection timeout to
    2006-04-03 16:14:28
    2006-04-03 17:14:28 856 6c8 AU # WSUS server: http://dc1-constancia
    2006-04-03 17:14:28 856 6c8 AU # Detection frequency: 22
    2006-04-03 17:14:28 856 6c8 AU # Approval type: Scheduled (Policy)
    2006-04-03 17:14:28 856 6c8 AU # Scheduled install day/time: Every day at
    13:00
    2006-04-03 17:14:28 856 6c8 AU # Auto-install minor updates: Yes (Policy)
    2006-04-03 17:14:29 856 6c8 AU FATAL: Failed to get session from datastore,
    error = 0x80004002
    2006-04-03 17:14:29 856 6c8 AU FATAL: Failed to Unserialize from data
    store, error = 0x80004002
    2006-04-03 17:14:29 856 6c8 AU # WARNING: Exit code = 0x80004002
    2006-04-03 17:14:29 856 6c8 AU AU Restart required....
    2006-04-03 17:28:58 516 964 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2006-04-03 17:28:58 516 964 Misc = Process:
    \??\C:\WINDOWS\system32\winlogon.exe
    2006-04-03 17:28:58 516 964 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2006-04-03 17:28:58 516 964 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
    hr=80080005
    2006-04-03 17:29:04 856 6c8 Service *********
    2006-04-03 17:29:04 856 6c8 Service ** END ** Service: Service exit
    [Exit code = 0x240001]
    2006-04-03 17:29:04 856 6c8 Service *************

    Thank you for your help

    Jorge Ferreira
     
    Jorge Ferreira, Apr 4, 2006
    #3
  4. Looks good.

    See if reinstalling the Windows Update Agent using the standalone
    installer solves the problem (it has fixed error 0x80004002 for
    several people previously).

    Download location for WindowsUpdateAgent20-x86.exe
    http://go.microsoft.com/fwlink/?LinkId=43264

    If it says "Install is not needed since Windows Update Agent is
    already installed.", run the exe with the command line switch
    /wuforce, like this:

    WindowsUpdateAgent20-x86.exe /wuforce


    If the above didn't work out, please rename (or just delete) the
    SoftwareDistribution folder and see if it helps.

    You can use the procedure described here:

    http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en

    (later on, you can just delete the renamed SoftwareDistribution
    folder)
     
    Torgeir Bakken \(MVP\), Apr 4, 2006
    #4
  5. Thank you.
    100/100

    Solved the "problem"...


     
    Jorge Ferreira, Apr 4, 2006
    #5
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