This is absurd

Discussion in 'Internet Explorer' started by Mark A. Sam, Oct 27, 2006.

  1. Mark A. Sam

    Mark A. Sam Guest

    I really, really, really, really, really, really tried hard not to criticize
    microsoft, becuase I know some of you worship Bill Gates as your God, but
    what just happened is beyond absurd. The world is in heap big trouble with
    Microsoft at the helm of the software industry.

    A little while ago, I got a notice that an update was ready. I didn't know
    why I received it, becuase my system was set to receive Automatic updates,
    and the caption on the notification said "Automatic Update". First what is
    automatic about an update that asks me? Someone out to knock Bill Gates on
    the head and ask, "Is anyone in there?". But that isn't the problem, just a
    prelude. I'm really the idiote for saying yes to the update. It was an
    Internet Exporer v7 update, or so it said. I said yes, then it asked me if
    I accept the license, and of course I did. The next thing I saw was that
    Internet Explorer V7 was being installed ( I had it installed over a month
    ago). Then it said it was uninstalling a previous version and I thought, Uh
    Oh!!!!!! And rightfully so. I was asked to restart my computer and
    naturally I couldn't ignor that request, becuase it kept coming back and
    bugging me. So I said yes, and nothing happened. So I tried to restart and
    it wouldn't. Finally after a several attempts I opened the task manager and
    dumped a bunch of programs then was able to restart. After I restated, I
    opened up IE and went to open a new tab and there weren't any. HUH, I
    asked myself? No tabs? I like tabs, what happened? This is what happened,
    the update uninstalled version 7 and installed version 6.

    Do I need to say any more? I can't, becuase there is no description
    suitable to describe this, except, HUH!!!!!

    I think Microsoft need some updating of personnel, starting with Bill Gates
    and continuing until the last programmer is booted. Keep the cleaning crew
    and the cafeteria staff.
     
    Mark A. Sam, Oct 27, 2006
    #1
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  2. Fine soap box speech. Now what exactly is your question?
     
    Pegasus \(MVP\), Oct 27, 2006
    #2
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  3. Mark A. Sam

    Mark A. Sam Guest

    No Question, I just wanted to share. ;)
     
    Mark A. Sam, Oct 27, 2006
    #3
  4. Mark A. Sam

    PaulB Guest

    I guess the world has been in a heap of trouble for 30+ years.
     
    PaulB, Oct 27, 2006
    #4
  5. Mark A. Sam

    Mark A. Sam Guest

    What's a beta? I wasn't informed that version 7 is a beta. I was available
    on the Microsoft site as the new version. No beta involved.
     
    Mark A. Sam, Oct 27, 2006
    #5
  6. Mark A. Sam

    Mark A. Sam Guest

    Mark A. Sam, Oct 27, 2006
    #6
  7. Internet Explorer 7 was only released last week. If you installed it
    over a month ago, you installed a beta version of it. Probably called
    "Release Candidate".
    In case you want to know what happened...
    - you have set automatic updates to ask you before installing or
    downloading. To change the setting to fully automatic, go to Control
    Panel, Automatic Updates and select the first choice (in bold). That
    choice is set by default, so you must have changed it at some point in
    time.
    - as you had installed a beta version of IE7, it had to be installed
    before the final version of IE7 could be installed. That meant that
    after the removal, your system was back to IE6.
    - The window that asked you to restart did say automatic updates in the
    dialog window and kept popping up. That was an update that is related to
    IE7, but not the setup program for IE7 (that is a different window and
    has a Restart button as well after it's done). When you clicked Restart
    Now and then proceeded to kill tasks, you effectively killed the IE7
    setup program.
    Hence your computer ended up in a state where the beta of IE7 had been
    removed, but the final version had not been installed, because you
    didn't give the setup program the chance to.
    If you want IE7 back, download it from
    http://www.microsoft.com/windows/ie/downloads/default.mspx

    Patrick Schmid [OneNote MVP]
    --------------
    http://pschmid.net
    ***
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    http://pschmid.net/blog/2006/09/18/43
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    Patrick Schmid [MVP], Oct 27, 2006
    #7
  8. Mark A. Sam

    Kerry Brown Guest

    The page where you downloaded your previous version of IE7 was a different
    page. A month ago there were clear warnings about installing a beta product.
     
    Kerry Brown, Oct 27, 2006
    #8
  9. The internet explorer download will first remove IE7 beta if you are using
    that (you were). Then after a reboot, IE7 final should be installed. Then
    another reboot.

    Now, if you cleared out any temp files before you rebooted (many cleaning
    programs can be set up to do just this) the files needed to restart the
    install into IE7 final were likely deleted. Therefore, you will again have
    IE6.

    Try to reinstall IE7 final again. Reboot when told to. Don't wait. Don't
    clean out any temp files.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)

    Quote from George Ankner:
    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!
     
    Richard Urban, Oct 27, 2006
    #9
  10. One month ago the IE7 RC (release Candidate or beta) was on the same page.
    You did <*NOT*> install the final version one month ago. It didn't exist.
    Now it does.

    You have to know what you are installing by reading web pages <*prior*> to
    downloading something. Had you read the pages, you would have learned that
    the software you were downloading/installing was not a final version.


    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User
    (For email, remove the obvious from my address)

    Quote from George Ankner:
    If you knew as much as you think you know,
    You would realize that you don't know what you thought you knew!

     
    Richard Urban, Oct 27, 2006
    #10
  11. Mark A. Sam

    Mark A. Sam Guest

    Kerry,

    There was no Beta warning when I installed V.7. I wouldn't have installed
    it. If the page wasn't the same page as I posted, then it was similar. It
    was on the Microsoft homepage. But regardless, what do I know? And why
    does it matter that it is a beta. The update said it was a V7 update and it
    installed v6. It's a little backward. I wasn't told it would do this, but
    the initial message said it was an v7 update, like a simple update.
     
    Mark A. Sam, Oct 27, 2006
    #11
  12. Mark A. Sam

    Mark A. Sam Guest

    This is an analogy of what happened.

    You purchase brand new Steel Belted Radial tires for your car. Previously
    you had non-radial tires and they were worn bald. The dealer calls and
    says, come in and we will fill them with nitrogen. This will give them
    longer life. So you take them in and when you pick up your vehicle, the old
    tires that you just replaced are back on your car.

    Now you may argue that IE is free, so that isn't a good analogy, and I'll
    argue that you shouldn't pay for any Microsoft junk.
     
    Mark A. Sam, Oct 27, 2006
    #12
  13. Mark A. Sam

    rocky Guest

    Click on the down arrow next to the search button and the "Find on this
    Page..."

     
    rocky, Oct 27, 2006
    #13
  14. Mark A. Sam

    Kerry Brown Guest

    Many people have explained in thread where you went wrong. Download and
    install IE7 again.
     
    Kerry Brown, Oct 27, 2006
    #14
  15. Mark A. Sam

    Pat Willener Guest

    I am seriously not interested in anyone's Internet Explorer problems, so
    I fail to see your reason for crossposting this to the Outlook newsgroup
     
    Pat Willener, Oct 27, 2006
    #15
  16. Mark A. Sam

    Biggerbyte Guest

    I do not understand your statements:

    "That was an update that is related to
    IE7, but not the setup program for IE7 (that is a different window and
    has a Restart button as well after it's done). When you clicked Restart
    Now and then proceeded to kill tasks, you effectively killed the IE7
    setup program."

    Mark told you this:

    "I was asked to restart my computer and
    naturally I couldn't ignor that request, becuase it kept coming back and
    bugging me. So I said yes, and nothing happened."

    The uninstall routine from the beta had completed and asked him to restart.
    His computer did not/could not do so, so he was forced to try and make it do
    so manually. I'm a computer professional and would have done the same.
    Apparantly a reboot was needed, so what would you have done? Also, any open
    tasks that are running will get killed anyway when the system is rebooted
    either through a routine, or manually like Mark did. It is setup in the boot
    routine to begin again upon the reload of Windows. Your statement that Mark
    did someting wrong here does not ring true.

    Now, he is/was confused about what took place here as I.E. 6 was back on his
    computer the way it was supposed to be at the time. At the very least, had
    Mark done something funky to the I.E. 7 setup routine, Auto Update would have
    seen that I.E. 7 was not installed and been ready to be installed again.
    Something did not complete here for Mark at no fault of his own. He was asked
    to reboot, so he did.


    Folks, there are people having trouble with I.E. 7 pre, and/or post install.
    I have had no major issues either way, but I did not use Auto Update either.
    There are most certainly bugs in I.E. 7 that need to be worked out, major or
    not, and like it or not. Now, I am a BIG Microsft fan, but some of you are
    ignoring the facts and being down-right rude to Mark. The comments made by
    Pegasus were especially rude and uncalled for. Sometimes comments about a
    product can, and should give you a clue to check it out. There does not have
    to be a question when you can clearly see that something is wrong.

    We are all the life behind Microsoft. Without our money to buy the things
    that are not free, none of you employees would have jobs. I.E. 7 is free, but
    it is not perfect. We are here to report the problems that some are having
    with it. If you don't like it I can let Microsft know that you don't
    appreciate its customers.
     
    Biggerbyte, Oct 27, 2006
    #16
  17. thanks for sharing, but I doubt if this is useful info for anyone


    not really, but I guess he is probably glad that you compare him as a
    God.... did you forward this to him ?

    , but
    is that why you are using MS yourself.... and for how long are you using
    Microsoft products ... if I may ask ?
    yep, read it again....
    1) "I got a notice that an update was ready"
    2) "I didn't know why I received it"
    3) "my system was set to receive Automatic updates" --> BINGO !

    First what is
    Please see : http://support.microsoft.com/kb/306525

    Someone out to knock Bill Gates on
    Really?, first read up on the particular function feature before you give
    out (please)

    But that isn't the problem, just a
    without reading it ? just click on "OK" on all boxes ever presented to you ?
    --> good going ! really !

    The next thing I saw was that
    1 month ago V7 was beta, so you did not install V7, you installed V7-beta

    Then it said it was uninstalling a previous version and I thought, Uh
    next time posting you might want to give us some details on "a bunch of
    programs" ?
    just so genuine people on these newgroups might try to actually help
    you.....


    After I restated, I
    OK, that is the closest we come in this post to a problem statement, or at
    least an attempt to.
    Yes please, do say more.... the world is waiting for posts like this

    I can't, becuase there is no description
    that will solve all problems, including cancer and world hunger....
     
    Edwin vMierlo, Oct 27, 2006
    #17
  18. (I removed the totally unrelated VS Studio and Access ngs from this
    crosspost).
    Let me start with saying that all I did was giving an explanation as to
    what happened. If you consider that to be rude, then I can't help it. I
    came to the conclusions I made it, because the quote you highlighted
    from me is actually what happened to me:
    The day IE7 was released, I installed it on my gf's laptop (she had
    IE6). While the IE7 setup was running, a dialog came up asking to reboot
    the computer, and I clicked Reboot Now thinking it was the IE7. Only
    after I clicked did I realize that this was the automatic update dialog
    that wanted to reboot and not the IE7 setup. So when I clicked reboot
    now for the automatic update dialog, I effectively killed the IE7 setup.
    After the reboot, the computer still had IE6 and I had to run the IE7
    setup again. The same thing probably happened to Mark. He clicked Reboot
    Now on the Automatic Update dialog (I am sure it was that dialog as he
    talked about the dialog coming up again and again, that's automatic
    update for you). He did so while IE7 setup was running, but after the
    previous IE7 beta version had already been removed and hence he ended up
    with a computer that was back to IE6.
    Why did the dialog come up?
    - Maybe Automatic Update decided this was a great time to install some
    patch. Once it was done, it might have wanted to reboot. IE7 setup seems
    to be a separate setup program from automatic update, so it could be the
    case that the automatic update program didn't realize IE7 was still
    being installed.
    - maybe there is some patch IE7 needed and had it installed via
    automatic update, which then triggered the dialog
    - maybe patches had been installed automatically earlier and the dialog
    hadn't come up before or he hadn't noticed it.
    I can only speculate why the dialog came up, but I am pretty sure that
    what happened to him is what I described above.

    Patrick Schmid [OneNote MVP]
    --------------
    http://pschmid.net
    ***
    Office 2007 Beta 2 Technical Refresh (B2TR):
    http://pschmid.net/blog/2006/09/18/43
    ***
    Customize Office 2007: http://pschmid.net/office2007/customize
    OneNote 2007: http://pschmid.net/office2007/onenote
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    Patrick Schmid [MVP], Oct 27, 2006
    #18
  19. When someone starts a post with 'I know some of you worship Bill Gates as
    your God' and cross-posts to five newsgroups, three of which have absolutely
    no relation to the problem at hand at all, they diminish their chances of
    getting helpful responses. Under the circumstances I think most of those who
    responded showed patience and tolerance. Personally, I would not give the
    time of day to anyone ill-mannered enough to speculate about who or what I
    might 'worship'.
     
    Brendan Reynolds, Oct 27, 2006
    #19
  20. Mark A. Sam

    Mark A. Sam Guest

    There was nothing wrong with IE7. That isn't the issue. The issue is the
    update. It misrepresented what would happen. It stated that it was an
    "update" for Internet Explorer 7, not a replacement.
     
    Mark A. Sam, Oct 27, 2006
    #20
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