"This system is not eligible for this upgrade." HP Media Center 854n

Hi. I finally received my MCE 2005 upgrade disc from HP and have been
unable to install it. When I put the CD into my DVD drive I receive the
message, "This system is not eligible for this upgrade. Only Hewlett
Packard Media Center desktop PCs are eligible for this upgrade."

I phoned HP tech. support and was advised to reformat my hard drive and
restore the original operating system (MCE 2003). He then told me to apply
all the HP website updates for my pc and then download and install all
critical updates from Windows Update. After this, my pc was running MCE
2004 and SP2. I then stuck the 2005 upgrade disc back in and the same
message happens.

Has anyone else experienced this? My system is definitely an eligible
system for the upgrade and I've verified it with HP. The only thing I can
think of that may be causing this is that I replaced the HP DVD+RW drive
that was in it with a Sony DRU-500A and the video card with a GeForce
FX5600. I've also increased the RAM to 1GIG.

Any help that you can give me is GREATLY appreciated. I'm at my wits end
with this one.

Thanks a bunch,

BOB C.

P.S. Here's my system specs:

HP Media Center 854n
1GIG RAM
eMused Maui tuner card
nVidia Asylum FX5600 video card
Sony DRU-500A
SP2 with MCE 2004

 

Oh my god! I'm going through the SAME exact thing. I got my upgrade yesterday
and since then I've talked to 5 people from HP on the phone and all of them
have told me completely different things. I've already done 4 full system
recoverys, nothing is working. I'm furious

 

The situation is almost funny.

Almost.

 

I have a fix! Put the upgrade into your DVD drive and when you get the
message that says your system is not eligible for the upgrade, close the
window.

Then "explore" the disk so that you are viewing it's contents. In the
"i386" directory is a file called "winnt32.exe". If you double-click on
that file it will install perfectly. I've just done it and my system is not
upgraded and working fine. Let me know if this works for you.

BOB C.

 

Great news if this works!!!!!

I have an m300y and not able to get passed the dreaded window either spoke
to HP a few times and was told I need to send my system back since the
motherboard has a "bad tatoo", and needs to be replaced. Anyway, I'll go
home and try this in a few hours and let you know if it works.

By the way, was SP2 installed before you ran the upgrade? I've already got
the latest recommended drivers from HP and was hoping this upgrade would
perform SP2 upgrade properly. Also do we need a SP2 CD to perform the
upgrade?

Thanks,

Bill

 

I did as HP had suggested (before I found a working fix) and restored my pc
back to the way it was when I purchased it. I then downloaded and installed
all of the HP updates for my system and then I downloaded and installed all
of the critical updates and driver updates from Windows Update (including
SP2).

After I did all these things, I inserted the 2005 update disc into my
DVD-Rom and then closed the "this system is not eligible window".

Next, I right-clicked on the START button and selected EXPLORE (I'm making
these instructions detailed in case someone without pc experience wants to
do this as well). I then clicked on the HP_MCE_2005_UPGRADE disc so that I
could see it's contents. I double-clicked on the I386 directory and then I
double-clicked on the file, "WINNT32.EXE" and the install went smoothly from
there.

I've been watching TV and playing around with the settings, etc. so far and
everything seems fine.

BOB C.

 

In case anyone thinks this might work on a home built computer (i.e. not an
HP) with a copy of WinXP MCE2005 OEM I can tell you I just tried it and it
did not work. It appears HP has added this feature to their upgrade disks.
Keep in mind that an HP MCE 2005 upgrade disk shouldn't install on amything
but an HP computer which may be why Microsoft allowed HP to put this little
hack in the CD

 

run this through command line and retry the upgrade.

regsvr32 c:\windows\system32\rdbios32.dll

 

Bob. Did you ever figure this out. I am doing the same thing here
year later. Same problem


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poleary200