Thumbnails won't display in folder view

Discussion in 'Windows Vista Music, Pictures and Video' started by ruddervader, Oct 12, 2008.

  1. ruddervader

    ruddervader Guest

    My thumbnails won't display correctly in folder view. I have recovere
    from Adware-Alert attack and feel my machine is clean ( Ran Malwarebyte
    Anti Malware, SuperAntiSpyware, Spybot S&D, Smitfraudfix and Spywar
    DR.
    My antivirus is F-prot for Windows

    I can't set a picture as desktop background but it's because I can'
    see the picture in the browse folder. If I move the cursor over th
    browse folders window I get an outline of a file with the fil
    information but it's like the picture is invisible

    I have tried all the suggestions and tutorials by Brink with no result

    Incidentally, I just had an automatic update to SP1 just before thi
    happened

    I have spent a couple of days haunting various forums and support site
    without coming across these exact symptoms

    I have attached a srceen shot of the file window and browse fil
    window

    Any help would be gratefully appreciated
     
    ruddervader, Oct 12, 2008
    #1
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  2. ruddervader

    John Inzer Guest

    ====================
    Do the following articles offer anything new:

    Windows Vista -
    Double clicking an image opens
    Windows Photo Gallery without
    Previewing the image
    http://tinyurl.com/6ferwq
    or...
    http://www.winhelponline.com/blog/d...s-photo-gallery-without-previewing-the-image/

    Windows Vista -
    How to Turn Folder Preview Thumbnails
    On or Off in Windows Explorer in Vista
    http://tinyurl.com/yosu3b
    or...
    http://www.vistax64.com/tutorials/73715-thumbnails-windows-explorer.html


    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 13, 2008
    #2
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  3. ruddervader

    ruddervader Guest

    John
    Thank you for your help. I had actually already been to both the place
    you suggested and tried those solutions. If I open my pictures folde
    the files are all there and they look like they should if they wer
    thumbnails but there is no image, not even a generic placeholder. If
    double click where the thumbnail should be it opens Windows Phot
    Gallery and the picture displays fine. Let me see if I can successfull
    attach a screen shot so you can see what I mean. I really appreciat
    your help

    +-------------------------------------------------------------------
    |Filename: Screen Shot.doc
    |Download: http://www.vistax64.com/attachment.php?attachmentid=7204
    +-------------------------------------------------------------------
     
    ruddervader, Oct 13, 2008
    #3
  4. ruddervader

    John Inzer Guest

    =====================================
    Try the following fix:

    File association fixes for Windows Vista
    http://tinyurl.com/2xsewp
    or...
    http://www.winhelponline.com/articles/105/1/File-association-fixes-for-Windows-Vista.html

    If that fails...have a look at the following article
    and rename or delete Pictures.pd4 as instructed.

    (944221) Windows Live Photo Gallery stops
    responding or will not start
    http://support.microsoft.com/kb/944221/en-us

    Here's the path if you are using Windows Photo
    Gallery.

    C:\Users\[username]\AppData\Local\Microsoft\
    Windows Photo Gallery\Pictures.pd4

    The file can also be found with an Advanced
    Search for pd4.

    Go to...Start / Search / Advanced Search.

    Check the box..."Include non-indexed, hidden,
    and system files" Enter pd4 in the Name field
    and left click the Search button.

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 13, 2008
    #4
  5. ruddervader

    John Inzer Guest

    FWIW...

    Renaming or deleting Pictures.pd4 will
    revert Photo Gallery to what is was the
    first time you opened it. Your pictures will
    have to be cataloged again.

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk

    =============================================
     
    John Inzer, Oct 13, 2008
    #5
  6. ruddervader

    ruddervader Guest

    John,
    Well, I am making progress or maybe just muddling the problem. I tried
    your last two suggestions and then went through all my picture folders
    and set the "Views" button to "extra large icons" and made sure the
    "View" on the menu bar was set the same. (I did the file association
    fixes for jpg, jpeg, mpg, bmp, gif, and tif)
    Now I have picture thumbnails in all my picture folders and subfolders.
    All my other folders are set to "Details". So far, so good!
    Now when I go to personalize my desktop the browse window shows
    placeholder icons for the images. (Blueish ones for .jpg and orangeish
    ones for .bmp)(See screenshot 2). Now I can set .bmp files as background
    but not .jpg.
    I am grateful for your patience and expertise!


    +-------------------------------------------------------------------+
    |Filename: Screenshot 2.doc |
    |Download: http://www.vistax64.com/attachment.php?attachmentid=7211 |
    +-------------------------------------------------------------------+
     
    ruddervader, Oct 13, 2008
    #6
  7. ruddervader

    John Inzer Guest

    ==================================
    What happens if you right click a picture
    in one of your folders or in Windows Photo
    Gallery and choose... "Set as desktop
    background"?

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 13, 2008
    #7
  8. ruddervader

    ruddervader Guest

    John
    If I have one of the few bmp images up as desktop background, ope
    photo gallery, right click on an image and click "set as background" th
    existing background dissappears and is replaced with a solid blac
    backgound. Right clicking on any other image including bmp files an
    clicking on "set as background" produces no results
    If I right click on the desktop and select personalize and select a bm
    file it will set as background but no jpg file will. For example, if
    open desktop background and change location to "Windows Wallpaper"
    only see placeholder icons in the file viewer pane. If I click on brows
    I can see the thumbnails in the browse viewer pane but if I select on
    and click "open" the background switches to the background color but n
    image is displayed
    I can't help but feel that there is some obscure setting I a
    overlooking but it escapes me completely
     
    ruddervader, Oct 13, 2008
    #8
  9. ruddervader

    John Inzer Guest

    =========================================
    I'm running out of ideas.

    Maybe the following link would be worth a look.

    Background keeps changing back to Black
    http://tinyurl.com/4p3vlh
    or...
    http://www.vistax64.com/vista-general/83070-background-keeps-changing-back-black.html

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 14, 2008
    #9
  10. ruddervader

    ruddervader Guest

    John
    Don't feel like the Lone Ranger. I just spent 4 hrs. in a chat wit
    Microswamp Support and got nada. I was going to try a repai
    installation but don't have a Vista SP1 dvd. I guess I could uninstal
    SP1 and try the repair. Man this is frustrating
    Thanks again for all your hard work
     
    ruddervader, Oct 14, 2008
    #10
  11. ruddervader

    SIW2 Guest

    Hi,

    This is a bit of effort, but useful to have for the future - and whe
    SP2 arrive

    http://www.vistax64.com/tutorials/151606-vista-sp1-slipstream-installation-dvd.htm

    Hope it's of us

    SIW
     
    SIW2, Oct 14, 2008
    #11
  12. ruddervader

    John Inzer Guest

    ==================================
    "Hi Yo Silver, away!"

    Longshot...but I'm wondering if you might have
    an issue with corruption in your User Account.

    Might be worth a try to create a new user account
    just to see if the issue persists.

    Windows Vista -
    Create a user account
    http://tinyurl.com/27waj4
    or...
    http://windowshelp.microsoft.com/Windows/en-US/Help/68a1c4fd-b3f6-4cb9-93a1-8a6023836e531033.mspx

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 14, 2008
    #12
  13. ruddervader

    ruddervader Guest

    John,
    Yup, tried that and had the same symptoms. MS Support is supposed to
    contact me again tomight for another chat session, maybe they can get it
    sorted out. I will post back any success!

    Thanks!
     
    ruddervader, Oct 14, 2008
    #13
  14. ruddervader

    ruddervader Guest


    SIW2,
    I had already looked at Shawn's tutorial and may try that when I have
    time. It looks like a great resource! Unfortunately I don't have the
    original DVD for this machine so I would have to sort out the SATA
    drivers as well.

    Thanks for the suggestion!
     
    ruddervader, Oct 14, 2008
    #14
  15. ruddervader

    John Inzer Guest

    ===============================
    Yes...please let us know if you find a fix.

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 14, 2008
    #15
  16. ruddervader

    zachd [MSFT] Guest

    Is your problem isolated right now to JPGs simply not working correctly? Or
    is there more to it than that?
     
    zachd [MSFT], Oct 15, 2008
    #16
  17. ruddervader

    ruddervader Guest

    John
    Well, after a week of beating my head against the keyboard I still hav
    not found a solution that works. I spent three nights with our friend
    from India at MS Support and while they were very supportive they coul
    not figure out a fix. At their suggestion I uninstalled Vista SP1 and m
    anti-virus (F-Prot)

    I have gone to Organize, View, Folder Options and checked and unchecke
    "Always show icons, never thumbnails" about a hundred times (With an
    without restart)

    I have gone to Control Panel, Ease of Acess, Make it easier to focus o
    tasks, and checked and unchecked "Remove background Images" as well

    I have posted HJT logs on What The Tech, run spyare, adware an
    anti-virus scans in normal and safe mode and "As Administrator". I thin
    I had an "Adware-Alert" attack which I cleaned up with MBAM. All scan
    are clean now

    I ran Regedit and checked in "Windows Current Version", "Policies"
    "System" in both Local Machine and Current User and found no referenc
    to wallpaper or desktop background

    This problem affects all users (created new user and Administrator)

    This issue seems to have migrated into a desktop background issue.
    can see thumbnails in all my file folders now but I can't see thumbnail
    if I "Personalize "
    "Desktop Background". I can see Solid Colors (and can change them) bu
    if I choose Windows Wallpaper from the Drop Down I only see generi
    icons or place holders. They are highly pixelated icons. If I choos
    Pictures folder I get the same thing. If I click on browse I can see th
    thunbnail view but no matter what I click on I can't set it a
    background. (Except for the few bmp files I have in My Picures)
    I can never right click on a thumnail or any image and "Set as Deskto
    Background"

    I have Adobe Photoshop and Gimp installed but they were on here lon
    before this problem started
    BTW WindowsMedia Player seems to function normally

    I still feel that there is some obscure basic setting that I a
    overlooking or the malware attack changed some fundamental Registr
    Setting that I am not aware of

    There seems to be scores of similar issues posted around the net but
    have failed to discover a definitive answer for this particula
    combination

    Maybe I should start a new thread as "Can't change Desktop Background"

    I apoligize about the lengthy rant

    ruddervade
     
    ruddervader, Oct 19, 2008
    #17
  18. ruddervader

    John Inzer Guest

    Thanks for the update.

    When you discover the fix please
    share it with this newsgroup.

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk

    =================================
     
    John Inzer, Oct 19, 2008
    #18
  19. ruddervader

    ruddervader Guest

    John,
    Fix? Is no fix!
    Sorry John, I fold.
    I backed up my files to an external hard drive and restored the Dell to
    factory settings. I had two weeks of my life invested in this little
    fiasco and just had to move on.
    Happy to report that the little beast is chuckling along and I have
    almost got it back to where it should be.
    Sorry I couldn't find a soultion to share with the forum.

    "Sadder but wiser"

    ruddervader
     
    ruddervader, Oct 21, 2008
    #19
  20. ruddervader

    John Inzer Guest

    ===========================
    Well...at least you are back in shape.

    Thanks for the update.

    --

    John Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk
     
    John Inzer, Oct 21, 2008
    #20
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