Trend CSM Security 3.5 -spam filter issues question

Discussion in 'Windows Small Business Server' started by Bill Dunn, Feb 20, 2007.

  1. Bill Dunn

    Bill Dunn Guest

    I recently updated to CSM 3.5 from 3.0 on SBS2K3 R2 premium.
    Installation/update was flawless. Configured as per the Administrators Guide
    including spam filters. In the spam filters, I selected to strip the text
    and replace with the default text message from CSM and then move the message
    to the spam folder in Outlook 2003. Exchange handles the incoming mail.

    Incoming messages are being filtered correctly from the content & replace
    message standpoint, but the messages are not being moved from the client
    inbox to the client spam folder.

    Have I missed something in the configuration settings?


    Bill Dunn
    Animal Welfare Society
    Bill Dunn, Feb 20, 2007
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  2. Bill Dunn

    SusanV Guest

    Did you elect to create the spam mail folder? This is a new folder created
    in the mailbox called "Spam Mail" - not the Junk email folder)
    SusanV, Feb 20, 2007
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  3. Hi Bill,

    That kind of defeats the purpose of the end user quarantine, the spam
    folder. Intact spam is intended to go there so the user can manage false
    positives. If you replace the contents, that's not possible.

    Why not undo the replacement and see what happens.
    Les Connor [SBS MVP], Feb 20, 2007
  4. Bill Dunn

    Bill Dunn Guest

    Thanks Les. I hadn't thought about it that way since I enabled content
    filtering (the adult stuff, etc) which I thought would be blasted off and
    the "balance" that didn't meet the content filtering would be moved to the
    Spam folder.

    I will give our suggestion a try and to Susan's question, yes, the Spam
    folder is added in Outlook in addition to the Junk mail folder.


    Bill Dunn, Feb 20, 2007
  5. I haven't had much luck with content filtering, it's quite subjective. I
    don't enable it. Anti-virus (delete). Anti-spam - IMF rejects at level 7 or
    8, and Trend puts the rest in the users spam folder. Basically, the defaults
    in the CSM console, except for setting the spam level to 'high'.

    Les Connor [SBS MVP]

    Les Connor [SBS MVP], Feb 21, 2007
  6. Bill Dunn

    Bill Dunn Guest


    After much futzing with configurations, what I have found is that "IF"
    content filtering is enabled, spam messages meeting the content filter are
    moved to the server side quarantine folders and will not hit the client spam
    folder while everything else does hit the spam folder on the client.

    Thanks for the suggestions and ideas.

    Bill Dunn

    Bill Dunn, Feb 25, 2007
  7. I guess that's a feature ;-).

    Les Connor [SBS MVP]

    Les Connor [SBS MVP], Feb 25, 2007
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