Trend CSM Suite - SBS 2003 Premium with ISA installed - XP SP2 clients

Discussion in 'Windows Small Business Server' started by Kev, Dec 18, 2004.

  1. Kev

    Kev Guest


    In my test envrionement I am running CSM suite with 3 clients and have
    no problems updating or with officescan client connection and updating
    from the server.

    In my production environment I am running the same CSM suite on the
    server and cannot get a client to work correctly.

    If I install from the officescan web page, the client is blue in the
    taskbar and I can run the update from the server and all seems well.
    As soon as I restart the machine I get a BSOD. Using msconfig I
    deselected all the apps and start up progs that may be conflicting
    with the client. I thought I had nailed it with a TAPI based applet we
    use with our IP based phone system. However, the machine started and I
    could log on but the client was red in the taskbar and not
    communicating with the server.

    Has anyone experienced similar behaviour with CSM, I want to migrate
    the XP clients from Symantec to CSM and have an end to end solution
    but as yet I cant nail the offending prog?

    Thanks for any advice.
    Kev, Dec 18, 2004
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  2. Kev

    Jan Guest

    We have ran into this in the past.
    Boot XP clients into save mode and disconnect ALL mapped drives including
    mappings that have no drive letter assigned.
    Temporarily remove login script to prevent creating mapped drives on logon.
    Restart and you will be BSOD free.
    After Trend client finishes configuration you can map drives and all will be
    fine on next restart.
    Jan, Dec 18, 2004
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  3. Kev

    Kev Guest

    Thanks Jan.

    I will give that a try.
    Kev, Dec 18, 2004
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