Trial Edition showing after purchasing/installing Office 2007?

Discussion in 'Windows Vista Installation' started by Soulsonsix, Aug 4, 2007.

  1. Soulsonsix

    Soulsonsix Guest

    Hello. I'm a relative newcomer to the internet, and wanted to ask about my
    software identification. I have (recently purchased, just this week) a
    computer with Vista already installed, and after buying the Student and Home
    edition upgrade online, my programs (Word and Excel, at least) still open
    with 'trial edition' in the title. Is this because I'm still within the
    trial period? Will it automatically convert after the trial period, or can I
    make it change before then?
     
    Soulsonsix, Aug 4, 2007
    #1
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  2. The computer probably came with only a trial version of Office installed and
    you'll need to purchase a full version - or a license for the version you
    have - before the trial period expires. Vista does not come with Office and
    no version of Windows has ever come with Office, though many computer
    manufacturers have "bundled" either free or trial copies of Office or Works
    with their computers.

    --
    Richard G. Harper [MVP Shell/User]
    * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
    * PLEASE post all messages and replies in the newsgroups
    * The Website - http://rgharper.mvps.org/
    * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
     
    Richard G. Harper, Aug 4, 2007
    #2
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  3. Soulsonsix

    Soulsonsix Guest

    Richard,

    Thanks for your response. I hoped my explanation wouldn't be too
    convoluted, but I may not have been clear enough.

    I did purchase the upgrade as mentioned, online. I recieved a notice
    indicating the purchase was complete, too. So, should I be concerned that
    the programs still show as "(Trial)"? Do I need to reload them, somehow?
    Or, is this due to the trial period still having sway over my purchase
    transaction? I know that sounds ludicrous - it just shows that I'm a novice.
    :)
    --
    Thank you,

    W.


     
    Soulsonsix, Aug 5, 2007
    #3
  4. Soulsonsix

    John Barnes Guest

    As Richard pointed out, you have to buy the FULL version of Office, not the
    upgrade. The trial is NOT a qualifying product for upgrade versions. If
    you look on the web you can find a cheap oem version of an older version of
    Word which you could install and qualify for the upgrade.

     
    John Barnes, Aug 5, 2007
    #4
  5. Soulsonsix

    Nepatsfan Guest

    In
    Where online did you buy the Home and Student edition?

    Microsoft Office Home and Student 2007 is not an upgrade. It
    consists of the full versions of 4 office programs, Word,
    Excel, PowerPoint and OneNote. It is a boxed product which can
    be purchased at a number of retail outlets. If you purchased it
    from an online vendor they would need to ship you the product.
    Once you receive the product, you should uninstall the trial
    version of Office before installing Office Home and Student.

    Good luck

    Nepatsfan
     
    Nepatsfan, Aug 5, 2007
    #5
  6. Frankly, I don't have a clue how the online Office activation process works,
    I've never been tempted to try it. Since this is more of an Office problem
    than a Vista problem you might want to wander over to a Microsoft Office
    forum and get some help there.

    --
    Richard G. Harper [MVP Shell/User]
    * NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
    * PLEASE post all messages and replies in the newsgroups
    * The Website - http://rgharper.mvps.org/
    * HELP us help YOU ... http://www.dts-l.org/goodpost.htm


     
    Richard G. Harper, Aug 5, 2007
    #6
  7. Soulsonsix

    thecreator Guest

    Hi W,

    You need to return the upgrade product and explain the situation as to
    why you are returning it, or live with the idea it may cease to function.

    An Upgrade is for users who have already purchased the full version of
    any product and want to always run the latest version. The upgrade ahould
    uninstall the current version automatically and install the upgrade
    automatically.

    You have the Trial version installed. The Trial version does not qualify
    for Upgrade status. You must already own the product. (paid for it)

    The Trial version must be manually uninstalled, before installing the
    paid version.
     
    thecreator, Aug 5, 2007
    #7
  8. Soulsonsix

    Soulsonsix Guest

    Great idea, Richard. I'll do that!
    --
    Thank you,

    W.


     
    Soulsonsix, Aug 6, 2007
    #8
  9. Soulsonsix

    Soulsonsix Guest

    Thanks, John; that's a great suggestion. I'm double checking as I type, and
    yes, I've purchased a full version of Office 2007. Excuse me for identifying
    it as an upgrade. Richard pointed out that I should check out the Office
    threads, since this appears to be more of an issue with that product. I
    appreciate your response, though!
    --
    Thank you,

    W.


     
    Soulsonsix, Aug 6, 2007
    #9
  10. Soulsonsix

    Soulsonsix Guest

    Thanks for the info, Nepatsfan; it's very helpful to my understanding. I
    bought the Office software through the Microsoft site. I think I've used the
    wrong terms to describe my purchase, 'upgrade' instead of 'full edition'.

    Can you add any more info about the online purchase process?
     
    Soulsonsix, Aug 6, 2007
    #10
  11. Soulsonsix

    Soulsonsix Guest

    Thanks for your response, thecreator. Very helpful info. I've double
    checked my purchase and had mistakenly used the wrong term to describe it.
    It's actually the full version, not an upgrade. I appreciate the insight,
    though!
    --
    Thank you,

    W.


     
    Soulsonsix, Aug 6, 2007
    #11
  12. Soulsonsix

    John Barnes Guest

    I would then follow the suggestion to uninstall the combination trial and
    full version combo and reinstall, or just uninstall the ones showing trial
    and do a custom reinstall of only those programs. Good luck and the other
    group is a good suggestion also.


     
    John Barnes, Aug 6, 2007
    #12
  13. Soulsonsix

    Nepatsfan Guest

    Sorry, I've never purchased software directly from Microsoft so
    I can't add much beyond the advice you've already received.
    What I can pass along is that you should be eligible for 90
    days of free support from Microsoft. Here's a link that you may
    find helpful if you're in the US.

    Microsoft Home and Student 2007
    http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10182&gprid=422226

    Good luck

    Nepatsfan

    In
     
    Nepatsfan, Aug 6, 2007
    #13
  14. Soulsonsix

    Soulsonsix Guest

    Well, you've been very helpful. As info, I just completed the conversion,
    successfully. It was pretty straightforward; I think I just overlooked a
    step. I should have selected 'Convert" when given the option.
     
    Soulsonsix, Aug 7, 2007
    #14
  15. Soulsonsix

    Nepatsfan Guest

    You're welcome. Thanks for taking the time to let us know you
    were able to get Office installed.

    Nepatsfan

    In
     
    Nepatsfan, Aug 7, 2007
    #15
  16. Sounds odd. Did the PC have MS Office on it already?

    AFAIK, Student and Teacher isn't an upgrade, it's a full product that
    is licensed for restricted (i.e. educational) use.

    As your PC came with Vista, it would most likely have shipped with MS
    Office 2007, rather than MS Office 2003, if MS Office was there.

    Was your Student and Teacher version 2003 or 2007?
    Online? Missed that bit - OK.
    Also, OEM (e.g. pre-installed with new PCs) MS Office 2007 tends to be
    the full Pro edition but with any parts not within your license in
    "trial" mode (i.e. time-bombed).

    OEM editrions are:
    - Basic; Word, Excel, fluff
    - Small Business Edition; Basic + Publisher, ?PowerPoint
    - Pro; SBE + Access

    So for example if you had SBE, you'd have Access as if you had Pro,
    but Access would be in Trial mode.

    Still, I can't see why Word and Excel would be in Trial mode...
    unless... hey, did you activate the installation? If you don't
    activate it, then it will run for a limited period before lapsing into
    ransom mode, i.e. "reduced functionality" where it works as a set of
    viewers, allowing no edits or saves.
    Tip Of The Day:
    To disable the 'Tip of the Day' feature...
     
    cquirke (MVP Windows shell/user), Aug 7, 2007
    #16
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