trouble downloading windowsxp.service2pk

Discussion in 'Windows Update' started by Tlioness, Jun 29, 2010.

  1. Tlioness

    Tlioness Guest

    My problem is i go to the windows update site let to site find the updates
    thats critical to my computer. after the site locate the updates thats needed
    and i click on the accept downloads my cursor freezes.
    I recently puchased a new printer and when installing the printer i get a
    message from the install CD that my computer needs to be updated with at
    least service pack 2. What should i do to fix this problem? I didnt have this
    problem with the last printer i purchased.
    Tlioness, Jun 29, 2010
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  2. What exactly do you have now?

    Start button --> RUN --> type in:
    (No "RUN", press the WindowsKey+R at the same time.)
    --> Click OK.

    That will give you (picture at top) the full name of the operating system.
    That will give you (in the text) the Service Pack you have installed.

    Please reply with both the information in the Picture and the line starting
    with the word "Version" - whole thing.

    How to determine whether a computer is running a 32-bit version or 64-bit
    version of the Windows operating system

    Please check your system, based off what you learned previously - to see if
    it is 32-bit or 64-bit.
    Shenan Stanley, Jun 29, 2010
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  3. PA Bear [MS MVP], Jun 30, 2010
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