Trouble installing 64 bit signed drivers in windows server 2008 (x

Discussion in 'Server Setup' started by fresnoboy, Jan 15, 2009.

  1. fresnoboy

    fresnoboy Guest

    Hi. We are thinking about migrating from a linux based NAS technology to
    Windows server 2008 acting as a NAS platform. We have a number of adaptec
    RAID controllers that work fine under linux, but on the test Windows 2008
    server the drivers won't install.

    Specifically, we are trying to install the 64 bit signed driver from adaptec
    for the 31605 RAID controller. The driver is signed and designed for the 64
    bit version. However windows server 2008 refuses to install the driver, even
    when I tell it to use the supplied driver specifically.

    Acoording to the Adaptec knowledge base, there is a problem with a faulty
    install script in Windows Server 2008 - see here:
    http://ask.adaptec.com/scripts/adap...td_adp.php?p_faqid=15350&p_created=1222856307
    .. I can't find anything in the MSFT KB about this.

    Does anyone know how to fix this? We never had this kind of issue with
    Linux, so my apologies if this is a well known issue that has a common fix.

    Thanks,
    Mike
     
    fresnoboy, Jan 15, 2009
    #1
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  2. fresnoboy

    kj [SBS MVP] Guest

    So are you using Action Pack or MSDN media kits? and does the logged error
    match precisly the adaptec report?
     
    kj [SBS MVP], Jan 15, 2009
    #2
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  3. fresnoboy

    fresnoboy Guest

    We use Technet Direct for product evaluation, which is neither action pack
    or MSDN, but probably is in the same bucket. I was not aware that the MSFT
    products were different based on the various distribution programs.

    If I got normal (retail) windows server 2008 install DVD and installed
    that, would the technet license code still work?

    thx
    mike
     
    fresnoboy, Jan 15, 2009
    #3
  4. fresnoboy

    kj [SBS MVP] Guest

    It is not necessary to supply the keys for a complete install. So you should
    be able to proceed past the adaptec driver point.

    If this proves to be an issue with the MSDN/Technet/MAPS media kit then you
    should pursue through the program support resources. In the past, it has
    been necessary to use the correct media with the correct licenses, both a
    matter of support and licensing. - The program support resources should be
    able to provide you with an authoritative answer on license legal usage.
     
    kj [SBS MVP], Jan 16, 2009
    #4
  5. Hello Kevin and Mike,
    Does the media prompt you to install either 32-bit or 64-bit?
    I haven't seen this previously but I have a suspicion after reading the
    link.
    The Action pack and some of the MSDN media that allows you to install
    either 32-bit or 64-bit is using 32-bit setup.exe to install either platform
    You are booting to a 32-bit WinPE in setup and running 32-bit setup.exe. I
    wonder if that scenario is caused by attempting to load the 64-bit drivers
    while in 32-bit setup.
    Thanks,
    Darrell Gorter[MSFT]

    This posting is provided "AS IS" with no warranties, and confers no rights
    --------------------
    | >From: "kj [SBS MVP]" <>
    | >References: <>
    <>
    <>
    | >Subject: Re: Trouble installing 64 bit signed drivers in windows server
    200
    | >Date: Thu, 15 Jan 2009 19:02:17 -0700
    | >Lines: 68
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    | >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579
    | >X-RFC2646: Format=Flowed; Original
    | >Message-ID: <>
    | >Newsgroups: microsoft.public.windows.server.setup
    | >NNTP-Posting-Host: ip68-99-200-50.ph.ph.cox.net 68.99.200.50
    | >Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
    | >Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.setup:5902
    | >X-Tomcat-NG: microsoft.public.windows.server.setup
    | >
    | >fresnoboy wrote:
    | >> "kj [SBS MVP]" wrote:
    | >>
    | >>> fresnoboy wrote:
    | >>>> Hi. We are thinking about migrating from a linux based NAS
    | >>>> technology to Windows server 2008 acting as a NAS platform. We have
    | >>>> a number of adaptec RAID controllers that work fine under linux, but
    | >>>> on the test Windows 2008 server the drivers won't install.
    | >>>>
    | >>>> Specifically, we are trying to install the 64 bit signed driver from
    | >>>> adaptec for the 31605 RAID controller. The driver is signed and
    | >>>> designed for the 64 bit version. However windows server 2008
    | >>>> refuses to install the driver, even when I tell it to use the
    | >>>> supplied driver specifically.
    | >>>>
    | >>>> Acoording to the Adaptec knowledge base, there is a problem with a
    | >>>> faulty install script in Windows Server 2008 - see here:
    | >>>>
    http://ask.adaptec.com/scripts/adaptec_tic.cfg/php.exe/enduser/std_adp.php?p
    _faqid=15350&p_created=1222856307
    | >>>> . I can't find anything in the MSFT KB about this.
    | >>>>
    | >>>> Does anyone know how to fix this? We never had this kind of issue
    | >>>> with Linux, so my apologies if this is a well known issue that has a
    | >>>> common fix.
    | >>>>
    | >>>> Thanks,
    | >>>> Mike
    | >>>
    | >>> So are you using Action Pack or MSDN media kits? and does the logged
    | >>> error match precisly the adaptec report?
    | >>> ---
    | >>> The issue has been reported with the "Microsoft Action Pack DVD
    | >>> (MAPS), X14-62418, 4/2008" and the MSDN DVD "Windows Server 2008
    | >>> (x64 and x86), English, Disc 4454, May 2008" so far.
    | >>> ----
    | >>> .... If so, you can persue Microsoft Support through these programs.
    | >>> If you are seeing this on Retail (FPP) or Volume License media, then
    | >>> Adaptec might still be your first point of support. If it got
    | >>> "designed for" Server 2008 then it should work with those media sets.
    | >>>
    | >>> --
    | >>> /kj
    | >>>
    | >>>
    | >>>
    | >> We use Technet Direct for product evaluation, which is neither action
    | >> pack or MSDN, but probably is in the same bucket. I was not aware
    | >> that the MSFT products were different based on the various
    | >> distribution programs.
    | >>
    | >> If I got normal (retail) windows server 2008 install DVD and
    | >> installed that, would the technet license code still work?
    | >>
    | >> thx
    | >> mike
    | >
    | >It is not necessary to supply the keys for a complete install. So you
    should
    | >be able to proceed past the adaptec driver point.
    | >
    | >If this proves to be an issue with the MSDN/Technet/MAPS media kit then
    you
    | >should pursue through the program support resources. In the past, it has
    | >been necessary to use the correct media with the correct licenses, both
    a
    | >matter of support and licensing. - The program support resources should
    be
    | >able to provide you with an authoritative answer on license legal usage.
    | >
    | >--
    | >/kj
    | >
    | >
    | >
     
    Darrell Gorter[MSFT], Jan 16, 2009
    #5
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