Trouble w/Live TV reception

Discussion in 'Windows Media Center' started by hogesh34, May 27, 2005.

  1. hogesh34

    hogesh34 Guest

    I've just spent 3hrs. 45 mins. on the phone w/Dell trying to resolve my LIVE
    TV viewing problems in Media Center. NO RESOLUTION!!

    My problem is this, when I turn on live tv I'm getting horrible reception (
    like I'm viewing a scrambled channel that I'm not supposed to receive). I've
    had my cable service provider out today to check their connection and they
    are positive the problem is in my PC and not their line.

    Uninstalled and reinstalled drivers, tuner cards. Did a system backup and
    restart to earlier date when system was working fine. Nothing is helping.

    I think I have either a bad video card or a bad tuner card (maybe they are 1
    in same, not sure!). Are there any suggestions for what I can do to get a
    clear picture again? This was working just fine 2 days ago. (the system is
    only 2 months old!)

    hogesh34, May 27, 2005
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  2. hogesh34

    Bob [MVP] Guest

    Do you have any recordings you made prior to having
    this problem? If so, do the recordings play okay?
    If they do, the problem is in the capture. That means
    that either your signal or your tuner is probably bad.

    Can you connect the cable directly to TV to verify
    for yourself that the signal is okay?

    If the known-good recordings look as bad as live TV,
    the problem is probably in your video card.

    You may indeed have a faulty tuner or video card in
    your PC. If you're convinced that's the case, and
    none of Dell's suggestions have helped, ask them
    to send you a replacement card. Or have them install
    it if your warranty includes in-home service.

    Microsoft MVP
    Windows XP Media Center Edition
    Bob [MVP], May 27, 2005
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  3. hogesh34

    hogesh34 Guest

    Bob -
    Thanks for the reply!

    I did try connecting another tv to the cable source, cable working great on
    that set.

    I also had run earlier recordings and they are fine too. I think you are
    right in that I have a bad tuner card.

    Dell is going to send me a new one - here's hoping that will be the fix I

    Thanks again,
    hogesh34, May 27, 2005
  4. If it is a Emuzed Angel Tuner, make sure you have the latest driver from
    Dell, the earlier versions have crappy pictures.

    Alfred Trautweiler, May 28, 2005
  5. hogesh34

    bmacfee Guest

    My bet is that you have an MPEG decoder problem.
    Try downloading the trial at nvidia and see if it clears up.
    bmacfee, Jun 8, 2005
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