trouble with Road Runner afetr update

Discussion in 'Windows Update' started by homemom, May 1, 2006.

  1. homemom

    homemom Guest

    I don't know much about computers, but I DO know that after the latest
    updates, the Road Runner main page isn't loading properly, nor are image
    files in HTML. I checked the ActiveX settings, and all is correct. Java
    works ok too. The RR help desk says that I should call MS support, but I
    don't see why I should pay for the phone call when THEY screwed up...
    homemom, May 1, 2006
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  2. homemom

    Kevin Guest

    Microsoft has released a patch for their April updates that have caused
    problems with a large number of users. You should have been offered the fix
    in an Update. If you Google this search: april updates cause internet
    explorer problems
    you will get lots of information.
    Kevin, May 2, 2006
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  3. homemom

    bahirish Guest

    I too am having trouble, and got the same advice from RR. I also downloaded
    the patch, but it won't install--says it does not match the version of
    Windows I am running!!! I am running Windows XP Home SP2. HELP!!!!!
    bahirish, May 3, 2006
  4. homemom

    ?? Guest

    ??, May 6, 2006
  5. homemom

    ?? Guest

    I've had the same problem. I ended up getting all frustrated over it. Tech
    support was worthless. I ended up using "GoBack" to restore my previous
    settings. But recently it returned, even when I use Netscape Navigator.

    I'm going to add/remove programs to see where installs can be backed out.

    "film at 11"
    ??, May 6, 2006
  6. homemom

    bahirish Guest

    I have done System Restore 3 times, and it does not correct the problem. It
    gives me the message that it cannot restore, as there have been no changes to
    my computer. It completely ignores the 25 updates that have been added since
    the restore to date!!!!
    bahirish, May 6, 2006
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