TRUE IMAGE 10/ NORTON GHOST 12 which is better?

Discussion in 'Windows Vista Performance' started by aaronep, Jun 24, 2007.

  1. aaronep

    aaronep Guest

    I need a new imaging program to copy contents from a Windows XP hard
    drive to a new HP computer using
    Vista Home Edition Premium.

    Does anyone have an opinion as to whether TRUE IMAGE 10 or NORTON
    GHOST 12 is the better program for this use?

    best, Aaron
     
    aaronep, Jun 24, 2007
    #1
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  2. aaronep

    Rock Guest

    I use Acronis True Image version 10 in both XP and Vista with no issues. I
    haven't used Ghost 12 so I can't comment on it.
     
    Rock, Jun 24, 2007
    #2
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  3. aaronep

    f/fgeorge Guest

    Ghost reportedly needs to have the exact same size drive to restore to
    as the one that you backed up from. I have not seent hat in the past,
    but it is what is being said by some 'experts'.
     
    f/fgeorge, Jun 24, 2007
    #3
  4. aaronep

    mikeyhsd Guest

    you cannot image the drive from XP to Vista without wiping out vista.
    you need to use a BACKUP function to backup individual data to the restored to the new computer.

    it might be easier to install the xp hard drive in the new computer and copy the data or use an external usb drive enclosure to do the same.







    I need a new imaging program to copy contents from a Windows XP hard
    drive to a new HP computer using
    Vista Home Edition Premium.

    Does anyone have an opinion as to whether TRUE IMAGE 10 or NORTON
    GHOST 12 is the better program for this use?

    best, Aaron
     
    mikeyhsd, Jun 24, 2007
    #4
  5. aaronep

    peter Guest

    Imaging is like taking a photo of the HD.
    If you are aiming to image the XP installation of computer#1 to the HD of
    computer#2 you had better be sure they use the exact same
    drivers..mobo..video..audio..etc.
    If the old used an AMD chipset and the new an Intel chipset as an example
    you will get multiple errors on boot....if it actually booted.
    This would also void you warranty on the HP.
    Maybe tell us what you are aiming to accomplish and we can help in that
    regard
    peter
     
    peter, Jun 24, 2007
    #5
  6. aaronep

    Neil Harley Guest

    That's not correct from my experience (but I only use Ghost to image a
    clean OS). I don't worry about incremental backups of the OS partition
    and I don't use Ghost 12 from a GUI but Ghost 11 from a bootable CD.
     
    Neil Harley, Jun 24, 2007
    #6

  7. Although I haven't used Ghost 12, I've used Ghost in earlier versions,
    and I greatly prefer Acronis True Image.

    Moreover, my experience with Symantec/Norton products over the last
    several years has been terrible. I think that they are about the very
    worst vendor of software products out there. I wouldn't allow any
    Norton products on my computer.
     
    Ken Blake, MVP, Jun 24, 2007
    #7
  8. aaronep

    Hertz_Donut Guest

    This is completely wrong.


    I have not seent hat in the past,
     
    Hertz_Donut, Jun 25, 2007
    #8
  9. aaronep

    Chris Blunt Guest

    I think so too. I've used Ghost a couple of times to restore to a
    larger disk when "upgrading" to a larger one. I admit this was with
    Ghost 10, and I haven't tried doing it with Ghost 12, but I think it
    unlikely not to be possible with the latest version.

    Chris
     
    Chris Blunt, Jun 25, 2007
    #9
  10. aaronep

    Aaron Guest

    (From another Aaron)

    Beware of Ghost -- from personal, anecdotal experience)

    1. Norton Tech Support for Ghost is terrible.

    My experience

    2. After an XP operating system failure, I used a Ghost 10 Restore
    (following all directions carefully, having been through years of building up
    problem solving experience and knowledge).

    Upon doing the Ghost Restore, a cascade of problems started that led to a
    destroyed hard drive. The drive became unrecognizable. Since it was only 3
    months old, a faulty drive seemed unlikely.

    Trying to get help from Norton was a nightmare. Their Tech Support is among
    the worst I've ever experienced.

    Norton denied that a Ghost Restore could destroy my hard drive. But since
    I'm tech savvy enough to know about HDD recovery, boot system issues, and
    fixing damaged operating system -- it was evident that Ghost had played a
    role.

    Norton Tech Support (from India, it sounded like) was arrogant,
    unresponsive, dishonest...

    In researching all fixed imaginable, I discovered through Google searches
    gobs more info about Ghost issues that Norton's scanty knowledge base
    discussed.

    3. As a longtime Norton user, I decided to try Ghost once more after I got a
    new PC with Vista. But I discovered that the company's once laudable customer
    service and tech support has disintegrated.

    My Ghost 10 program was only 4 months old. I discovered it was not Vista
    compatible. And here's where the story ends:

    v12 came out one month after I purchased v10. BUT I would have to pay full
    price for new version. Norton had no upgrade policy, and refused to listen
    to logic:
    - one buys software
    - a new version comes out shortly thereafter
    - companies with integrity usually offer a free upgrade or, minimally, a
    low-cost upgrade.

    Once again, Norton was arrogant, Tech support -- chat online and by phone --
    could not understand English.

    4. My new Vista came installed with a trial of McAfee. Having used Norton
    Security for years, always bemoaning how much it slowed my computer, McAfee
    (although having some quirks I'm not fond of) works like a whizz. And their
    tech support is excellent.

    Conclusion:

    I'm through with Norton. In my research, I learned of enough issues about
    Ghost to convince me that the program can be a risk.

    In researching an alternative -- especially since Vista backup has been
    dumbed down (in Home Premium) -- I've found fairly unanimous praise of True
    Image. And I will be going that route.

    (another) Aaron
     
    Aaron, Jun 30, 2007
    #10
  11. Yes, my experience of Norton customer services is rated at zero - they never
    got back. I used to use the winderful Powerquest Drive Image. Norton
    swallowed this up to get hold of superior technology (hot disk imaging, for
    exampl), so goodbye to that.

    I now use TrueImage and highly recommend it PLUS their support is very
    helpful.

    Steve
     
    Steve Campbell, Jul 1, 2007
    #11
  12. aaronep

    Charlie Tame Guest


    Must agree, Acronis tech support get 11/10 for response and just being
    downright helpful and friendly.
     
    Charlie Tame, Jul 5, 2007
    #12
  13. aaronep

    neillm2001 Guest

    I have tried both Acronis True Image 9.1, 10 and Ghost 12. Acronis
    10 was very good. But the capabilities and features of Ghost 12
    kept me using it. I have Ghost on two systems. The images of each
    C & D drive are made on an external HD mounted on one of the
    systems. After reading the instruction manual I was able to set
    things up to do what I wanted to easily. It has worked fine since
    then. Some aspects of the Ghost scheduling are easier to accomplish
    for me.

    Agree that the tech support is terrible, The information available
    from Symantec is non-existent, and customer support a nightmare.
    Another student of the MS school of support.
     
    neillm2001, Jul 7, 2007
    #13
  14. aaronep

    VISTA_BOY Guest

    I have True Image 10, and it simply does not work (to RESTORE) an image under
    Vista. The Wilder's security forums discusses this extensively. It appears
    to be working, but never successfully restores an image.....and of course the
    restore part is the most important part. ATI 11 just came out, and it is
    reported that it does not function well either.

    I am another who doesn't like Norton products, so I can't recommend
    anything. Still, no imaging software is better than software you think is
    protecting you but isn't. I just keep manually backing up anything that is
    eally important to me.

    Maybe it is still just a matter of time before the softtware people work all
    the bugs out of these programs. I don't understand why VISTA is so much more
    difficult on this, but it apparently is.
     
    VISTA_BOY, Oct 1, 2007
    #14
  15. Vista Boy, Acronis True Image 10 and 11 both restore Vista Ultimate fine on
    my system.

    --
    John Barnett MVP
    Associate Expert
    Windows - Shell/User

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Oct 1, 2007
    #15
  16. aaronep

    Chris Blunt Guest

    I have Acronis True Image 11 and I can assure you that it is possible
    to restore a Vista image with that. I know because I've done it twice
    in the last couple of weeks.

    Chris
     
    Chris Blunt, Oct 2, 2007
    #16
  17. Chris, as I pointed out I have never had any problems with either versions.
    True Image 11 even restored perfectly when I initially beta tested it and
    there is no difference now it is in general release.

    --
    John Barnett MVP
    Associate Expert
    Windows - Shell/User

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Oct 2, 2007
    #17
  18. aaronep

    VISTA_BOY Guest

    I thought VISTA Ultimate had its own imaging software ?
    Why would you use Acronis ?

    Have you actually stored an image, and then wiped your HD and restored the
    image, or restored it to a different HD ?

    If you have, you should log in at the WILDER'S SECURITY FORUM (The
    semi-official ATI forum) and report your success story; they are rare over
    there.

    Even under the best-case scenatrios reported there, a VISTA repair is
    required after restore. For OEM copies of Vista (no CD or DVD) what is one
    to do ?
     
    VISTA_BOY, Oct 3, 2007
    #18
  19. Vista Ultimate does have its own backup software, however, sadly, I don't
    like it and much prefer Acronis True Image.

    As for imaging using True Image 10 or 11, in both cases, one image is burnt
    to a set of DVDs, another image is imaged, via True Image, to a second hard
    drive and stored in the Acronis Secure Zone. The image in the Acronis secure
    zone is backed up regularly, whereas the DVD copy will return me back to
    'basics' in other words to how the machine was after I had installed Vista
    along with all the applications I run on it.

    Because of testing beta software etc my drive is usually re-imaged every 4
    to 6 weeks. This is not something I would recommend the average user do. I
    do it because I need to get rid of the remnants of beta software that can
    still remain even after windows has uninstalled the original applications.

    When it comes to re-imaging Acronis is launched and the Restore feature
    selected. I then go through the wizard and select 'Yes I want to delete all
    the partitions on the destination hard drive prior to restoring.' Acronis
    then starts the restore process. After around 20 minutes the Acronis reboot
    the system and Vista starts to boot up. A menu does appear telling me that
    'Vista did not shut down properly the last time' (this is due to Acronis
    restarting the computer) but selecting normal boot enables the boot up to
    continue and then, finally, the desktop appears and everything works fine.

    The imaged copy on the DVD does exactly the same and, after restoring, Vista
    works just fine.

    --
    John Barnett MVP
    Associate Expert
    Windows - Shell/User

    Web: http://xphelpandsupport.mvps.org
    Web: http://vistasupport.mvps.org

    The information in this mail/post is supplied "as is". No warranty of any
    kind, either expressed or implied, is made in relation to the accuracy,
    reliability or content of this mail/post. The Author shall not be liable for
    any direct, indirect, incidental or consequential damages arising out of the
    use of, or inability to use, information or opinions expressed in this
    mail/post..
     
    John Barnett MVP, Oct 3, 2007
    #19
  20. aaronep

    Leo Guest

    You are wrong when you say a Vista repair is required after a restore. No
    repair was ever required here after a restore.

    --
    Leo

    Giving money and power to government is like giving whiskey and car keys to
    teenage boys."
     
    Leo, Oct 3, 2007
    #20
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