Turning off Auto Updates

Discussion in 'Windows Update' started by tsgm, May 1, 2007.

  1. tsgm

    PA Bear Guest

    Thanks for this, C_B_S.
    PA Bear, May 2, 2007
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  2. tsgm

    PA Bear Guest

    FYI to all: Automatic Updates can be disabled by a hijackware infection,

    Run a /thorough/ check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware

    When all else fails, HijackThis v1.99.1
    (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
    It will help you to both identify and remove any hijackware/spyware with
    assistance from an expert. **Post your log to
    http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
    analysis, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    PA Bear, May 2, 2007
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  3. tsgm

    Cadwan Guest

    Hi C_B_S,

    As near as I can see, this is a Group Policy issue which is managed by MMC
    (Microsoft Management Console). Is this something that you've already tried?
    Cadwan, May 2, 2007
  4. tsgm

    C_B_S Guest

    RE: I posted another problem I have with accessing a
    second user account (sometimes it requires several attempts before it will
    connect - aborting each time back to the user selection screen). I thought
    I had solved -- but the problem remains.

    I assume that you have already tried all of these steps but I figured what
    the heck, I'd write this anyway. Object: Delete the user account that is
    giving you the issue and eventually create another one with a different

    How To: whether you are using Fast Switch or Password Protection, you can
    delete/remove the user by Start | Control Panel | User Accounts--and also
    delete the user folder under My Comptuer | Local Disk (C:) | Documents and
    Settings. Then do a Restart and after Restart delete anything that remains
    for that user within Run | regedit that appears 'safe' to delete. If you
    don't feel comfortable deleting something in the Registry then don't do it.
    Lastly, create a new user with a different name (or slightly different name)
    and if you no longer have the problem then what you just corrected was
    profile corruption to that specific user.

    I'm very glad we were able to come up with something that worked for you for
    the grayed-out automatic updates. Don't forget to alwyas use Custom when you
    do your Manual Updates in both Windows Updates and Microsoft Office.
    Microsoft has Genuine Office and some other installs that you need to agree
    to before the Windows and Office Updates can download and install properly.
    If you encounter any slowness with your PC or get the "svchost.exe --
    application error 0x745f2780" then do these steps correct that:

    1. Go to the Start Menu
    2. Richt click on My Computer
    3. Click Properties then the Automatic Updates tab and choose "Turn off
    Automatic Updates" -- which I know you already did :)
    4. Reboot your computer
    5. Go back to Start Menu and in All Programs go to Windows Update (be
    connected to the Internet)
    6. Manually update Windows and pay attention to the downloads so that you
    can accept all the message boxes that Microsoft sends your way.
    7. Turn your Automatic Updates back on...if you so choose. Frankly, I
    wouldn't. I like the "Notify me but don't automatically download or install
    them" option.

    C_B_S 5/2/07 11:40 am
    C_B_S, May 2, 2007
  5. tsgm

    tsgm Guest

    To C_B_S,
    Again, thanks for taking the time to help me solve my problem with User
    Account access.

    I have tried everything you've suggested - to no avail. I have
    removed/deleted account and run Registry Mechanic to clean the register. And
    I have set up new account.
    I now have 3 user accounts - 1 administrator and 2 limited. It doesn't
    really matter which account I access first -- it always connects without a
    problem. When I try to access a second or third account, sometimes it
    connects right away. Other times, it will start to load the account info and
    then terminates back to the user selection screen. It may take 2 , 3 and as
    many as 10 attempts to get to the account's desktop. It almost seems to balk
    when the welcome audio tune just starts. So I thought I might have an audio
    card driver problem. It is a Realtek Audio -- the one that had a known
    problem in KB925902 with the "third party driver relocation error".
    Downloaded the latest driver from Realtek and my error about the 3rd party
    driver relocation disappeared. But the problem accessing any second account
    persisted. Downloaded KB935448, no improvement. Returned to the previous
    audio driver, but the account access problem still happens occasionally. I'm
    just afraid that one of these times, access won't be gained with multiple
    tsgm, May 3, 2007
  6. tsgm

    PA Bear Guest

    ...I have
    PA Bear, May 3, 2007
  7. tsgm

    C_B_S Guest

    PA Bear,
    This is Very Cool! I'm going to save these links in my IT Emails folder for
    future reference. Have an excellent night!
    C_B_S, May 3, 2007
  8. tsgm

    C_B_S Guest

    To tsgm,
    Wow, good reply. Very informative. I knew that you had already tried the
    very obvious steps I suggested but I recently had a user profile issue on my
    former office PC that went home home with me that forced me to 'kill' my
    original profile and make new ones--but I am lucky because both of them work.
    I also have the primary administrator profile (which can't be deleted) and 2
    other user profiles but they are both administrator and nothing is Limited.
    Hey, maybe you could see if making all the profiles administrator or
    something more than Limited helps?

    I'm sorry I couldn't be of any real help. Hopefully, someone else will come
    back with some good suggestions ???????

    I believe that you said you have XP Home edition(?) and unfortuantely I am
    only used to working with XP Pro in the office and at home. If this keeps on
    and if it was my personal PC I'd most likely do a clean XP OS with the
    unopened CD and downloaded drivers (or drivers on CD). If I didn't already
    have the drivers on CD, I'd download the drivers first before I did the clean
    XP OS.

    C_B_S, May 3, 2007
  9. tsgm

    PA Bear Guest

    YW & back atcha.

    PA Bear, May 3, 2007
  10. Are there any hints (error messages) in the Event Log when you see
    these issues? Start -> Run -> eventvwr.msc

    Are you logging out the first user before the second one should
    log in or are you using Fast User Switch?

    Are these user accounts password protected or not?

    Ottmar Freudenberger, May 3, 2007
  11. tsgm

    tsgm Guest

    Thanks, Freudi, for following up on this thread.
    None of the users are password protected. The first user accessed is left
    logged on and Fast Switch is used to log onto the second account.
    The Event Log has many entries and a quick scan doesn't reveal anything
    obvious (to me, anyway!). The problem with accessing the second account is
    intermittent and doesn't happen as often now as it did a few weeks ago. I
    have just accessed a secondon account a couple of dozen times -- all
    successfully. Just when you want troubleshoot a problem, it doesn't happen.
    The next time it happens, I'll check the Event Log immediately, and post any
    pertinent results.

    I know that PA Bear was suspicious about what running Registry Mechanic
    might have done; however, it was run after the problem started to occur, not

    As a follow-up to the problem of being able to control the options of
    Automatic Updates . . . After removing the Policies section in the registry
    as suggested above, I was able to switch off automatic updates. However,
    Norton AntiVirus 2006 detects this and gives a warning on bootup. If NAV is
    allowed the "fix" the problem, it turns Automatic Updates back on. However,
    the Automatic Updates are not greyed out, and other options can still be
    selected. Maybe, and this is just conjecture, on the initial installation,
    NAV installs the policy which I had in the registry.
    tsgm, May 3, 2007
  12. tsgm

    PA Bear Guest

    ...Norton AntiVirus 2006 detects this and gives a warning on bootup.

    Is NAV part of NIS 2006, and have you made Norton the default Security
    Center (instead of WinXP's Security Center)?
    PA Bear, May 3, 2007
  13. tsgm

    tsgm Guest

    Norton Antivirus 2006 is a less expensive package than Norton Internet
    Security - it doesn't have all the bells & whistles that NIS has. I believe
    that I am using it as my default security; though I don't really know what to
    check to confirm this. NAV2006 is seleceted to give me: full coverage on
    Security Basics, and limited coverage on Perfomance, Web Browsing and Email &
    Messaging -- which is all the protection this Semantic package has to offer.

    When I go into Control Panel\Security Center, the Windows Firewall is off.
    Also the option to "Change the way Security Center alerts me" is still greyed

    Hope this helps . . .
    tsgm, May 3, 2007
  14. tsgm

    PA Bear Guest

    That makes sense if you've allowed Norton to be the default, yes.
    PA Bear, May 3, 2007
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