Unabale to Access SharePoint Central Administration

Discussion in 'Windows Small Business Server' started by Jonyskids, Sep 26, 2005.

  1. Jonyskids

    Jonyskids Guest

    I am running SBS 2003 with SharePoint Services. All of a sudden my users and
    I stopped receiving Alerts from the companyweb site. In an effort to check
    my settings I discovered that I can not access the SharePoint Central
    Administration page. I get a web page stating I need to add an "S" to the
    address in regards to SSL. The site performs great up until now and other
    then the alerts is functioning fine? Any ideas?
    Jonyskids, Sep 26, 2005
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  2. Hello,

    Thank you for posting.

    From your post, my understanding of this issue is: You stopped receiving
    Alerts from the Companyweb, and the SharePoint Central Administration page
    cannot be accessed. If this is not correct, please feel free to let me

    Based on my research, this issue may be caused by various factors,
    therefore, we need to perform some test to narrow down the root cause of
    this issue. First, please refer to the following steps to verify some

    1. Open Administrative Tools --> Internet Information Services (IIS)
    Manager, navigate to Web Sites\SharePoint Central Administration.
    2. Right click on SharePoint Central Administration, and then click
    3. On Web Site tab, verify the IP Address is (All Unassigned), and TCP port
    is 8081, and SSL port is blank.
    4. Click on Directory Security tab, under Secure Communications section,
    click Edit button, make sure the check box of "Require secure channel
    (SSL)" is not checked.

    If the issue persists, please help me to collect the following information
    so that I can perform further research on this issue:

    1. Please capture a screen shot of the error message when you attempt to
    access the SharePoint Central Administration page. To capture a screen
    shot, you can:

    a. When the screen appears, press the Print Screen key several times, which
    is to the right of the F12 key on the keyboard.
    b. Open Paint or Microsoft Word or WordPad.
    c. Click Edit (menu) -> Paste or press Ctrl + V.
    d. Click File (menu) -> Save. Save it to a file and attach it in email to
    send it to me at .

    2. Collecting IIS log:

    a. Open IIS console, right-click SharePoint Central Administration and
    choose Properties. Check Enable logging option. Click Properties button
    of logging, in Advanced tab, select ALL logging options. Click 'OK' to
    close the dialog boxes.
    NOTE: It's VERY important to enable All the logging options.
    b. On the General tab of Logging Properties, write down the path of the
    "Log file name" - "W3SVC*" (where "*" is a number).
    c. Repro the issue by accessing SharePoint Central Administration site.
    d. Compress and email me the "C:\WINDOWS\system32\LogFiles\W3SVC*" folder.
    NOTE: There are several folders named W3SVC1, W3SVC2, etc in the LogFiles
    folder, please send the folder which you just write down the name.

    Hope the above information helps. Thanks for your efforts and I look
    forward to your reply.

    Have a nice day!

    Steven Wang (MSFT)
    Microsoft CSS Online Newsgroup Support

    Get Secure! - www.microsoft.com/security
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    Any input or comments in this thread are highly appreciated.
    This posting is provided "AS IS" with no warranties, and confers no rights.

    Steven Wang [MSFT], Sep 27, 2005
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  3. Jonyskids

    Jonyskids Guest

    That fixed it! Thanks so much!

    Jonyskids, Sep 28, 2005
  4. Hi,

    I appreciate your update and response, and I am very glad to hear that the
    problem has been fixed. If you have any other questions or concerns,
    please do not hesitate to contact us. It is always our pleasure to be of

    Have a nice day!

    Steven Wang
    Microsoft CSS Online Newsgroup Support

    Steven Wang [MSFT], Sep 28, 2005
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