Unable to connect to new additional Terminal Services Server under SBS domain

Discussion in 'Windows Small Business Server' started by Rick, Mar 20, 2007.

  1. Rick

    Rick Guest

    I need your advice on how to connect to a new server under SBS2003.

    I remotely administer a 2003 SBS server for a small charity. At my
    home/office I just installed Windows 2003 R2 on a Dell PowerEdge 1900 and
    configured the Terminal Services role using the console and Administrator
    user. I then logged on from my personal desktop (withing my home lan) and
    was able to do all admin functions. I created a regular user account on the
    TS and was able to log on to it OK.

    This morning the TS computer was taken to the charity's site and they ran
    the connect computer wizard specifying a computer name I had previously
    created in SBS for the server. It seemed to connect OK. From the SBS I see
    it has been assigned a network IP from SBS DHCP. In Server Management it is
    showing under Server Computers. However, when I try to connect to the TS
    server using the 'connect to computer via terminal services' I get:
    Remote Desktop Disconnected error: the client could not connect to the
    remote computer. Remote connections might not be enabled...

    I tried run 'mstsc /v:tsserver /console' and get the same message.

    Does the domain administrators account on the SBS have rdc rights on the TS?

    What steps should I take now?


    ... rick
    Rick, Mar 20, 2007
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  2. Rick

    Rick Guest

    Oops. Found the problem. I hadn't run the set up TS Licensing. Perhaps this
    should be more forcefully underlined by MS and the MVPs. A novice doesn't
    know this if everything s/he's been reading says that it TS operates for 120
    days before you have to enter licenses. It's a matter of interpretation but
    newbie's like me don't see it (sometimes at least).

    ... rick
    Rick, Mar 20, 2007
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  3. 1. MVPs do not work for Microsoft!
    2. Did you ask in here first if there were any "gotchas"
    3. What was it at this charity that made them need a TS server to begin
    with? I don't have exact numbers but I'd wager that relatively small
    percentage of SBS environments have TS boxes...especially when we have a
    great tool like RWW
    Cris Hanna [SBS-MVP], Mar 21, 2007
  4. Rick

    Rick Guest

    Chris, perhaps I do not understand how RWW works. We use RWW all the time to
    'log on to desktop computers' and go to CompanyWeb but don't see how it
    would work with applications. I have some applications written by federal
    and local governments (funders) that require to be run by various people in
    the organization. Am I able to install these applications on SBS and provide
    a terminal connection from both within the lan as well as from remote sites?

    I understood that RDC connections were restricted in SBS - thus the TS
    Rick, Mar 21, 2007
  5. Les Connor [SBS MVP], Mar 21, 2007
  6. If these applications can normally run in a client server environment
    (Windows 2003 Server/Windows XP)

    Then users at home could connect to desktop at office and run the app

    But as Les indicates TS is an option too
    Cris Hanna [SBS-MVP], Mar 21, 2007
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