unable to defrag hard disk or run scan disk

Discussion in 'Windows Update' started by ed, Sep 14, 2003.

  1. ed

    ed Guest

    I am unable to defrag hard disk because of "disk errors".
    I get a dialogue box instructing me to run scan disk.
    When I run scan disk, it runs for hours and never finishes.
    What's worng here? Please help.
     
    ed, Sep 14, 2003
    #1
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  2. ed

    Susan Guest

    defrag once and a nice person at this site told me to go
    into Safe Mode, then run scan disk, then run defrag which
    worked for me. I have windows ME and to get into safe
    mode I reboot the computer and then as SOON as the
    manufacturer's logo comes up I hit the F8 key several
    times.... Don't know if this will help, but pretty sure
    it can't hurt anything and may be worth a try until a more
    knowledgable person responds to you...Seems like things
    like scan disk & defrag work better in safe mode.

    Susan

    I am unable to defrag hard disk because of "disk errors".
     
    Susan, Sep 14, 2003
    #2
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