Unable to delete folder (0x800710FE

Discussion in 'Windows Vista File Management' started by JP B, Jul 9, 2007.

  1. JP B

    JP B Guest

    Hi,

    I'm trying to delete a folder that I "cut and pasted" from a my docs folder
    (redirected) to another location.

    I proceeded to get a sync error and when I try to delete this folder I get
    Error 0x800710FE: This file is currently not available for use on this
    computer.

    The file is causing problems with another application. I need to delete it
    but can't

    Is their anyway to rebuild my cache or do something to remove this folder?
     
    JP B, Jul 9, 2007
    #1
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  2. JP B

    Peter Foldes Guest

    Take ownership of the file and delete it in Safe Mode
     
    Peter Foldes, Jul 10, 2007
    #2
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  3. JP B

    JP B Guest

    The problem is, the folder is permanently offline, and even when I go into
    safe-mode, windows still thinks it's offline, and won't let me modify it.

    Since it's offline, I also can't modify the permissions of it.
    --
    JP Bourget, MCSE
    Arnold Magnetic Technologies


     
    JP B, Jul 10, 2007
    #3
  4. JP B

    Peter Foldes Guest

    Did you take ownership of this file ????

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

     
    Peter Foldes, Jul 12, 2007
    #4
  5. JP B

    JP B Guest

    No. Since I can't get to the security tab of the folder, which is required to
    take ownership, I am unable to.

    In safe more, normal boot mode, or any other state.
     
    JP B, Jul 12, 2007
    #5
  6. JP B

    brink Guest

    Hi JP,

    You might try doing a search in regedit using "Find" and "Find Next"
    with the folder's name under the "Edit" menu. Delete all entries that
    are related to that particular folder. Then try to delete the folder.
    Make sure you do a backup of the registry before you do this. Just in
    case you delete something you should not have.

    Hope this helps,
    Shawn


    --
    brink

    *There are no dumb questions, just the people that do not ask them.*
    '_www.Vistax64.com_' (http://www.vistax64.com)
    *Please post feedback to help others.*
     
    brink, Jul 13, 2007
    #6
  7. Hi JP,

    Based on my research and experiences, it seems something wrong with the CSC
    cache so we can add the following registry subkey to reinitialize the CSC
    cache:

    1. Click Start and enter regedit in the start search to open Registry
    Editor.
    2. Expand to
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\NetCache
    3. Add a new key:
    Key Name: FormatDatabase
    Key Type: DWORD
    Key Value: 1
    Note The actual value of the registry key is ignored. This registry change
    requires a restart. When the computer is restarting, the shell will
    reinitialize the CSC cache and then delete the registry key if the registry
    entry exists.

    4. Restart the computer then the CSC cache is rebuilt. Test the same issue
    again.

    I will test this issue on my side and if there is any update, I will let
    you know as soon as possible.

    Regards,

    Helen Li

    Microsoft Online Partner Support
    Get Secure! - www.microsoft.com/security
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    --------------------
    | Thread-Topic: Unable to delete folder (0x800710FE
    | thread-index: AcfEgTPxfhYGa+D/SwiHWA8Rm1Z+0Q==
    | X-WBNR-Posting-Host: 207.46.19.168
    | From: =?Utf-8?B?SlAgQg==?= <>
    | References: <>
    <#$>
    <>
    <>
    | Subject: Re: Unable to delete folder (0x800710FE
    | Date: Thu, 12 Jul 2007 05:36:00 -0700
    | Lines: 59
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    | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
    | X-Tomcat-NG: microsoft.public.windows.vista.file_management
    |
    | No. Since I can't get to the security tab of the folder, which is
    required to
    | take ownership, I am unable to.
    |
    | In safe more, normal boot mode, or any other state.
    | --
    | JP Bourget, MCSE
    | Arnold Magnetic Technologies
    |
    |
    | "Peter Foldes" wrote:
    |
    | > Did you take ownership of this file ????
    | >
    | > --
    | > Peter
    | >
    | > Please Reply to Newsgroup for the benefit of others
    | > Requests for assistance by email can not and will not be acknowledged.
    | >
    | > > The problem is, the folder is permanently offline, and even when I go
    into
    | > > safe-mode, windows still thinks it's offline, and won't let me modify
    it.
    | > >
    | > > Since it's offline, I also can't modify the permissions of it.
    | > > --
    | > > JP Bourget, MCSE
    | > > Arnold Magnetic Technologies
    | > >
    | > >
    | > > "Peter Foldes" wrote:
    | > >
    | > >> Take ownership of the file and delete it in Safe Mode
    | > >>
    | > >> --
    | > >> Peter
    | > >>
    | > >> Please Reply to Newsgroup for the benefit of others
    | > >> Requests for assistance by email can not and will not be
    acknowledged.
    | > >>
    | > >> > Hi,
    | > >> >
    | > >> > I'm trying to delete a folder that I "cut and pasted" from a my
    docs folder
    | > >> > (redirected) to another location.
    | > >> >
    | > >> > I proceeded to get a sync error and when I try to delete this
    folder I get
    | > >> > Error 0x800710FE: This file is currently not available for use on
    this
    | > >> > computer.
    | > >> >
    | > >> > The file is causing problems with another application. I need to
    delete it
    | > >> > but can't
    | > >> >
    | > >> > Is their anyway to rebuild my cache or do something to remove this
    folder?
    | > >> >
    | > >> > --
    | > >> > JP Bourget, MCSE
    | > >> > Arnold Magnetic Technologies
    | > >>
    | >
    |
     
    Helen Li [MSFT], Jul 30, 2007
    #7
  8. Hi JP,

    I am just writing to see how everything is going. If you have any updates
    or need any further assistance on this issue, please feel free to let me
    know. I am glad to be of assistance.

    Regards,

    Helen Li

    Microsoft Online Partner Support
    Get Secure! - www.microsoft.com/security
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Helen Li [MSFT], Aug 2, 2007
    #8
  9. Hi JP,

    I have not received any responses from you lately, and I am just wondering
    if you require further assistance or if the issue has been resolved. Please
    let me know if there is anything that I can do for you on it. I look
    forward to hearing from you soon.

    Regards,

    Helen Li

    Microsoft Online Partner Support
    Get Secure! - www.microsoft.com/security
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Helen Li [MSFT], Aug 6, 2007
    #9
  10. JP B

    rlpeeb Guest

    It seems you never got your answer from the originator. I am having the same
    problem. I was unable to get your proposed solution to work. I am also
    surprised that searching all posts there is no more conversation about this
    error. For what it's worth, I'm running Vista 32. The whole Video folder is
    tied to Sync that only creates errors.
     
    rlpeeb, Aug 7, 2007
    #10
  11. Hello Customer,

    I am sorry to hear that the suggestion I provided cannot resolve the issue
    on your side.

    The problem JP described is that there is a 0x800710FE error when deleting
    a file in CSC cache then he receives a sync error. For we are not sure if
    the sync error you received is same as his or not, you may submit a new
    post and there will be a Windows Vista support engineer to help on the
    specific issue of your side.

    Regards,

    Helen Li

    Microsoft Online Partner Support
    Get Secure! - www.microsoft.com/security
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.


    --------------------
    | Thread-Topic: Unable to delete folder (0x800710FE
    | thread-index: AcfZJJr78IcM79izQS+bjXvm/Bs72A==
    | X-WBNR-Posting-Host: 207.46.193.207
    | From: =?Utf-8?B?cmxwZWVi?= <>
    | References: <>
    <#$>
    <>
    <>
    <>
    <>
    <>
    | Subject: Re: Unable to delete folder (0x800710FE
    | Date: Tue, 7 Aug 2007 11:56:04 -0700
    | Lines: 27
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    | Newsgroups: microsoft.public.windows.vista.file_management
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    | X-Tomcat-NG: microsoft.public.windows.vista.file_management
    |
    | It seems you never got your answer from the originator. I am having the
    same
    | problem. I was unable to get your proposed solution to work. I am also
    | surprised that searching all posts there is no more conversation about
    this
    | error. For what it's worth, I'm running Vista 32. The whole Video folder
    is
    | tied to Sync that only creates errors.
    |
    | ""Helen Li [MSFT]"" wrote:
    |
    | > Hi JP,
    | >
    | > I am just writing to see how everything is going. If you have any
    updates
    | > or need any further assistance on this issue, please feel free to let
    me
    | > know. I am glad to be of assistance.
    | >
    | > Regards,
    | >
    | > Helen Li
    | >
    | > Microsoft Online Partner Support
    | > Get Secure! - www.microsoft.com/security
    | > ====================================================
    | > When responding to posts, please "Reply to Group" via your newsreader
    so
    | > that others may learn and benefit from your issue.
    | > ====================================================
    | > This posting is provided "AS IS" with no warranties, and confers no
    rights.
    | >
    | >
    |
     
    Helen Li [MSFT], Aug 8, 2007
    #11
  12. JP B

    Technoman2k Guest

    After unistalling some software I proceed to make sure the folder and files are actually gone. In many cases they are not, when I go to del them I get the message I don't have permission. After reading pages and pages of things to try to no avail I decided to pull out my magic disk. What you need is a bootable CD with a virtual OS that can read NTFS drives. I believe linux has one also. I used my old ERD commander 2005 disk. Booted up and opened explorer and blasted the files and folders into never never land. Took 5min.

    technoman2k
     
    Technoman2k, Apr 9, 2008
    #12
  13. JP B

    Dean Truax Guest

    Helen,

    Had this problem on my 64-bit Windows 7 machine, and rather than just go about my merry way, figured I'd take 2 minutes to thank you for the fix. It worked beautifully.

    Odd symptom before I ran your registry fix: going to the IP address of the UNC in question worked fine, just kind of a bad precedent to set. ;)

    Thank you and take care,

    Dean
     
    Dean Truax, Sep 1, 2010
    #13
  14. JP B

    HanzumKing

    Joined:
    Aug 29, 2010
    Messages:
    2
    Likes Received:
    0
    If it says "This file cannot be deleted because it is open in another program" close all your programs.Some programs like uTorrent and Yahoo! Messenger require you to close it on your toolbar thingy next to your clock.

    If that doesn't work, delete everything inside the folder.And if you need to delete another folder, delete everything in that one, and so on.Hope this helps.
     
    HanzumKing, Sep 6, 2010
    #14
  15. JP B

    Guest

    Hi Helen Li,

    I'm having the same problem. My computer is synchronized with the hardrive where my files are storaged, with files being available offline. I have a folder where I was receiving files through skype which did not completely download. I have several part files that I can't delete and get the same message

    "Error 0x800710FE: This file is currently not available for use on this
    computer."

    I tried modifying the CSC cache as you indicated with the following parameters:
    Key name: FormatDatabase
    Key Type: REG_DWORD
    Key Value: 1
    Base: (tried bot Hexadecimal and decimal)

    But it didn't work.

    My system is "Window 7 professional 32 bits Service Pack 1". Perhaps it needs a different solution?

    Thanks a lot!
     
    , Sep 4, 2013
    #15
  16. JP B

    Guest

    , Mar 26, 2014
    #16
  17. JP B

    Jhon Stone Guest

    wow, problem solved, after much pain anguish. solved. thank you Helen Li
     
    Jhon Stone, Apr 8, 2014
    #17
  18. JP B

    Guest

    On Wednesday, September 4, 2013 3:15:42 AM UTC-7, wrote:


    Hello,

    I had the same problem. but it wasnt a folder issue, it was a .gif file that would provide the error when trying to delete it. Now I tried Helens solution and it did not work for me. Instead, we found that we had to unintall and reinstall the network adapter. My Admin did it, it tried to keep notes but thats all I can say.

    Not sure if it was the attempt to run Helens fix, but all internet connections was lost. The diagnosis said it was the driver, so thats how he knew what to do.
     
    , May 14, 2014
    #18
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