Unable to Download Update from Microsoft Update Server

Discussion in 'Windows Update' started by Vivek, Nov 5, 2008.

  1. Vivek

    Vivek Guest

    Hi,
    Unable to download Microsoft Update from Server, When ever we try to approve
    any update on the WSUS, we are getting the following error message.

    Error: "The files for this update failed to download. the update can be
    approved but will not be available to computers until the download is
    complete"

    We are getting the following error on Event Viewer:
    Event Type: Error
    Event Source: Windows Server Update Services
    Event Category: Core
    Event ID: 10032
    Date: 11/5/2008
    Time: 2:25:03 PM
    User: N/A
    Computer: AGSBSRVPAT01
    Description:
    The server is failing to download some updates.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.

    Regards,
    Vivek
     
    Vivek, Nov 5, 2008
    #1
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  2. PA Bear [MS MVP], Nov 5, 2008
    #2
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  3. The most likely reasons for downloads to fail are:

    1. Server requires proxy authentication and has not been configured with
    proxy credentials (although, typically, this also impacts synchronization,
    not just downloading of content).

    2. Proxy/Firewall doesn't properly support HTTP v1.1 protocol, and the
    download is failing, usually due to Range Protocol Header faults. (See
    %ProgramFiles%\Update Services\Logfiles\SoftwareDistribution.log for
    additional detail on the failures and possible reasons).

    3. Permissions are incorrect on server when file content is stored to a
    non-system volume. When using drive other than SYSVOL, ensure that
    NTAuthority\Network Service account has READ access to the DRIVE on which
    the content is being stored.

    4. Quotas have been enabled, and the default quota has been exceeded for the
    "Network Service" account (which is the account under which BITS runs and
    thus writes the content to the filestore).



    --
    Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)

    MS WSUS Website: http://www.microsoft.com/wsus
    My Websites: http://www.onsitechsolutions.com;
    http://wsusinfo.onsitechsolutions.com
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
     
    Lawrence Garvin \(MVP\), Nov 5, 2008
    #3
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