Unable to get updates automatically from windowsupdate.com

Discussion in 'Windows Update' started by AM, Jul 15, 2004.

  1. AM

    AM Guest

    Hi all,
    I hope this is the right forum for my problem!
    I've read a lot of posts about this and tried all solutions I see but
    I've still this problem so no one of my clients are able to get
    automatic updates.
    This is my environment:

    Windows 2000 domain
    no gpo's about automatic updates
    no sus servers
    almost 400 Xp Pro SP1 clients
    every pc 'see' internet through a proxy
    all clients are set to automatically download and install updates at
    04.00 pm

    Now I'm working on a real pc (not a test one) to check some
    solutions... I've modified the system context to use the proxy and in
    this way that pc 'see' internet... here you can find the registry
    values about auto update:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
    Update]
    "AUOptions"=dword:00000004
    "AUState"=dword:00000004
    "ScheduledInstallDay"=dword:00000000
    "ScheduledInstallTime"=dword:00000010
    "ODFFileURL"="http://v4.windowsupdate.microsoft.com/odf/wuodf.xml"

    AUState is at '4' from this morning (at least 5 hours) and my proxy
    server doesn't have any report about that pc for any download from
    windowsupdate.com.
    I ran bitsadmin /list /allusers /verbose on this pc and this is the
    result:


    BITSADMIN version 1.0 [ 5.1.2600.0 ]
    BITS administration utility.
    (C) Copyright 2000-2001 Microsoft Corp.

    GUID: {4397A1D4-2C4B-449E-A182-3893E1C7EF71} DISPLAY: Windows Update
    TYPE: DOWNLOAD STATE: SUSPENDED OWNER: NT AUTHORITY\SYSTEM
    PRIORITY: NORMAL FILES: 0 / 12 BYTES: 0 / UNKNOWN
    CREATION TIME: 14/07/2004 8.41.35 MODIFICATION TIME: 14/07/2004
    10.47.22
    COMPLETION TIME: UNKNOWN
    NOTIFY INTERFACE: REGISTERED NOTIFICATION FLAGS: 11
    RETRY DELAY: 1200 NO PROGRESS TIMEOUT: 1209600 ERROR COUNT: 0
    PROXY USAGE: PRECONFIG PROXY LIST: NULL PROXY BYPASS LIST: NULL
    DESCRIPTION:
    JOB FILES:
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...3-x86-ITA_19851231279b948fe9ce7188301f039.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.Q823353_OE6_SP1\IE6.0sp1-KB823353-x86-ITA.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...9-x86-ENU_a73ae1722b03356d9df41c9ac7a8f89.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.870669_ADODB_Killbit_WinXP_32bit\Windows-KB870669-x86-ENU.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...l/Q831167_99613105d84869a4a22cb208af1430a.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.Q831167_IE6_SP1\Q831167.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...3-x86-ita_db700b89fad23b751e91f5ac5c201de.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.842773_XP_SP2_WinSE_82600\WindowsXP-KB842773-x86-ita.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...5-x86-ita_dd1bdb249f2dc4cebfae6e55f1d378f.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.840315_XP_SP2_WinSE_82600\WindowsXP-KB840315-x86-ita.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...3-x86-ita_42ab2876e3495db84f981e31f1e6bd2.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.841873_XP_SP2_WinSE_102200\WindowsXP-KB841873-x86-ita.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...3-x86-ITA_dfd78c99969e2b95e9d13d2ca82ce65.EXE
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.DirectX_839643_XP_9_0\DirectX90-KB839643-x86-ITA.EXE
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...4-x86-ITA_e5bfd2d52a2cca3ebed1a7f8d8fe906.EXE
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.840374_XPSP2_WinSE_92384\WindowsXP-KB840374-x86-ITA.EXE
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...5-x86-ita_b5382d83fab095b9e7148bf34989b15.exe
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.839645_XP_SP2_WinSE_96132\WindowsXP-KB839645-x86-ita.exe
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...1-x86-ITA_403813158de82457ce7796aa9d3433b.EXE
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.837001_XP_SP2_WinSE_84421\WindowsXP-KB837001-x86-ITA.EXE
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...1-x86-ITA_63ab767a0eeb0d9dd7c51a7f7587a4f.EXE
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.828741_XP_SP2_WinSE_61241\WindowsXP-KB828741-x86-ITA.EXE
    0 / UNKNOWN WORKING
    http://download.windowsupdate.com/m...2-x86-ITA_7dbdb2814af9bbe644f4e895769c3eb.EXE
    -> C:\Programmi\WindowsUpdate\wuaudnld.tmp\cabs\com_microsoft.835732_XP_SP2_WinSE_84206\WindowsXP-KB835732-x86-ITA.EXE

    Listed 1 job(s).


    Anyone here has any idea about a possible solution(s) ?
    Many many thanks in advance!!!
    Best regards

    Angelo
     
    AM, Jul 15, 2004
    #1
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  2. http://support.microsoft.com/default.aspx?scid=kb;EN-US;312955

    hth

    philip ashley

     
    philip ashley, Jul 15, 2004
    #2
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  3. AM

    AM Guest

    AM, Jul 15, 2004
    #3
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