Unable to get Windowsupdate from windowsupdate.microsoft.com

Getting error message as "Network policy settings prevent you from using Windows Update to download and install updates on your computer

I'm using DSL connection

Could someone mail me any resolution to

Thank
Siva/-

 

Does this fix it?

http://www.dougknox.com/xp/scripts_desc/xp_winupd_netpolicy.htm
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Curtis Newton

http://surf.to/cnewton
ICQ: 4899169
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I know what you mean - I have DSL and I get the same message - the web page says "windows update has encountered an error" -so how do you ever get an update?

 

I tried the fix and am still getting same error. My Norton AV won't run either. It is saying there are componants missing. I have reinstalled it twice but with no luck.

 

annie,

For : "Network policy settings prevent you from using Windows Update
to download and install updates on your computer"

http://v4.windowsupdate.microsoft.com/troubleshoot/
See : When trying to access the Windows Update Web site you receive
the following error message: Access Denied. Please check with your
System Administrator (Windows XP and Windows 2000)

" Problem Description:
While accessing Windows Update, the following error message appears:
Access Denied
Network policy settings prevent you from using Windows Update to
download and
install updates on your computer. If you believe you have received
this message in error,
please check with your system administrator.


Resolutions:
Please follow these steps:

1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The
Registry Editor will open.

WARNING: Using Registry Editor incorrectly can cause serious
problems that may require you to reinstall Windows XP/2K. Microsoft
cannot guarantee that problems resulting from the incorrect use of
Registry Editor can be solved. Use Registry Editor at your own risk.

2. Navigate to the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate

3. You should see a key called "DisableWindowsUpdateAccess".

Check the data value for this key. In order to access the Windows
Update site, the data value should be a zero "0". If the value is
set to a one "1", then your PC is currently configured to DENY
access to the Windows Update site. You need to change the value of
this key to a zero "0" to allow your PC access to the site. To
change the data value, double-click on the key name and set the
value to a zero "0".

4. Now navigate to this key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

5. You should see a key called "NoWindowsUpdate".

Check the data value for this key. In order to access the Windows
Update site, the data value should be a zero "0". If the value is
set to a one "1", then your PC is currently configured to DENY
access to the Windows Update site. You need to change the value of
this key to a zero "0" to allow your PC access to the site. To
change the data value, double-click on the key name and set the
value to a zero "0".

6. If you changed any of the data values, then close the registry
editor, reboot your PC and try the Windows Update site again.

This also will occur if the account that the user is using does not
have full permissions
to the Program Files\Windowsupdate\V4\Temp folder and the
iuident.cab is not in this folder.
--------------------------------------------------------------------------
Issue Applies To:
Windows 2000
Windows XP "
==========================================================================


Please go here and have your system scanned for viruses :

Kaspersky Labs - antivirus protection - free online virus scanner
http://www.kaspersky.com/remoteviruschk.html

If your system is clean, uninstall and then reinstall Norton.
An AV program has to be kept up to date with the latest virus
definition files and used to scan the system at LEAST once a week.

Please post back with your findings.


MowGreen [MVP]
*-343-* Never Forgotten