Unable to install intranet components - Service pack issues

Discussion in 'Windows Small Business Server' started by omie, Oct 24, 2005.

  1. omie

    omie Guest

    Hi,
    Our server was upgraded from SBS 2000 to SBS 2003 Premium Edition. We've
    been having all sorts of issues with it. We started experiencing slow logons
    and it was suggested that I run CEICW. This could not complete and had
    errors. Also, users were no longer able to access OWA. I later found out
    that Intranet components were not installed.
    I tried installing this, but the system kept asking for a disk with Service
    Pack 1. I ordered the SBS 2003 PE service pack 1 CDs. The Windows Server
    2003 service pack 1 was already installed.
    I got the premium ed CDs and ran the updates. All successfully updated
    except for the Step 5 (Windows Small Business Server 2003 Service Pack 1)
    which ran but had an error message asking me to verify that objects appear in
    Active Directory and to run setup again.

    I went ahead and tried reinstalling Intranet components. I put in the disc
    1, then when it asks for disc 3. I put in disc 3 and get a message that I
    should insert a disc with service pack 1. So I put in the disc 3 of the just
    ordered SBS2003 service pack 1. And I get a message to insert disc 3. This
    is driving me nuts. Any idea what to do? Please help.
    Thanks in anticipation.
     
    omie, Oct 24, 2005
    #1
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  2. omie

    omie Guest

    I came this article -
    http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf89820139e/Readme_prem.htm
    --------------
    After you have installed Windows SBS SP1 and you try to reinstall a Windows
    SBS component, you receive the message, "The drive contains a disc for
    Windows Small Business Server 2003 with no service packs…"
    When you try to reinstall a component of Windows SBS after you install
    Service Pack 1 for Windows SBS, you might receive this message. This is
    because Service Pack 1 has not installed correctly.

    To fix this problem, run Setup for Service Pack 1 again, and then reinstall
    the Windows SBS component. When you reinstall the component, you will be
    prompted to insert your original media for Windows Small Business Server 2003.
    ---------------
    Exact problem I am having. So I reinstall Service Pack 1. Then try to
    reinstall Windows SBS component but get an error. This is what I get in the
    setup log:
    ----------
    [Setup run at 16:24:53 on 10/24/05]
    Component Name: Microsoft Search
    Version: 2.0
    Installation Status: Success
    Error Message: NA

    Component Name: Server Configuration
    Version: NA
    Installation Status: Failure
    Error Message: An error occurred while accessing domain information. Open
    Active Directory Users and Computers, and verify that objects appear. Rerun
    Setup.

    Component Name: Windows Server 2003 Configuration
    Version: 5.2
    Installation Status: Success
    Error Message: NA

    Component Name: Domain Configuration
    Version: 5.2
    Installation Status: Success
    Error Message: NA

    Component Name: Networking Configuration
    Version: 5.2
    Installation Status: Success
    Error Message: NA

    Component Name: Network Identification
    Version: 5.2
    Installation Status: Success
    Error Message: NA

    Component Name: Internet Information Services (IIS)
    Version: 5.2
    Installation Status: Success
    Error Message: NA

    Component Name: Windows Small Business Server 2003
    Version:
    Installation Status: Success
    Error Message: NA
    ----------

    Also a driver failed at startup - Windows Firewall/Internet Connection
    Sharing failed to start. When I ran sc query scm, it showed me error code
    1060. And it seems clients have lost access to the server. Got to figure
    this out. Please help.
     
    omie, Oct 24, 2005
    #2
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  3. omie

    Amnon Feiner Guest

    Amnon Feiner, Oct 24, 2005
    #3
  4. omie

    omie Guest

    Thanks for the link. I'm checking it out. I did not perform the 2003
    upgrade so do not know which error messages were generated at the time of the
    upgrade. Some of the updates also had been applied. If some things needed
    to be done in a specific sequence but were not, is there any way to fix this?
    Thanks. Your help/suggestions are very much appreciated.
     
    omie, Oct 25, 2005
    #4
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