Unable to make changes to parental controls

Discussion in 'Windows Vista Administration' started by Kirk L, Feb 29, 2008.

  1. Kirk L

    Kirk L Guest

    I am trying to make changes to parental controls. I get an error message
    that reads: "Unable to make changes to parental controls settings. If this
    problem persists, contact your system administrator."

    I am an administrator on the computer. I have tried creating a new account
    and making changes there and that did not work.
     
    Kirk L, Feb 29, 2008
    #1
    1. Advertisements

  2. Its funny cause I am having the same problem with mine. But mine occurred
    when I downloaded the Microsoft Family Safety and then deleted it because it
    simply sucked. But when I tried to adjust the levels for the built in
    Parental Controls I get the same response.
     
    Officer Friendly, Mar 5, 2008
    #2
    1. Advertisements

  3. Kirk L

    jihchiang Guest

    Kirk, please specify what changes you wanted to make on Parental Control,
    and what changes on a new account .I might be able to help if you tell me.
     
    jihchiang, Mar 9, 2008
    #3
  4. Well it not even a matter of what specific things I am trying to change...
    But even just to open up Parental Controls all together it would even allow
    you to see the screen.
     
    Officer Friendly, Mar 10, 2008
    #4
  5. Kirk L

    dwilliamsamh Guest

    I have the exact same problem. Though I have done some digging and found
    that the Parental Control service can't start. When I try to manually start
    it, it tells me it can't start because a dependet sevice is using a different
    log on account for authentication. I am stumped and would really like an
    answer. It would be nice to be able to give my child access to the internet
    through his own logon. I have not changed the authentication acounts at all.

    DWilliamsamh
     
    dwilliamsamh, Mar 20, 2008
    #5
  6. Kirk L

    davidjchuang Guest

    Kirk, it is hard to offer help without some details, most specifically
    :
    At what point you found unable to continue ?
    You couldn't open the Parental Control window ?
    You got the window opened but couldn't make changes ?
    If you care to elaborate, we might be able to help. Thank you.
     
    davidjchuang, Mar 22, 2008
    #6
  7. Kirk L

    DarleneO Guest

    My computer is 6 months old (Gateway), and up until recently I had parental
    controls over my daughter's account. A few weeks ago, I began experiencing
    the exact same issue as Joe. I even had the GEEK SQUAD come out and help,
    but they were unable to figure it out. I get the exact same error as Joe:
    "Unable to make changes to parental controls settings. If this problem
    persists, contact your system administrator." I AM the System Admin and I
    cannot set up my daughters account with a password any longer and use the
    parental controls without getting the above mentioned error. She basically
    has full access to the computer, websites etc. As long as I don’t add a
    password and/or parental controls, it works. Basically the parental software
    is useless for me. I have not downloaded anything that would have interfered
    with the software, unless Vista downloaded a change and I am unaware of that
    change.
     
    DarleneO, Mar 31, 2008
    #7
  8. Kirk L

    davidjchuang Guest

    Hi, Darlene. First, please check your own account. Does it say,a)
    Administrator Password protected " Or, b) " Standard User " ?
    If answer is a), please tell me how far did you go before you wer
    stopped. Did you go as far as" Parental Controls * User Controls
    window ? Please reply
     
    davidjchuang, Mar 31, 2008
    #8
  9. Kirk L

    DarleneO Guest

    Hi Dave ... I am the admin on the computer with a protected password. I get
    so far as clicking all the necessary buttons to put the parental control on,
    time limits etc and when I hit "ok" or "apply" (I am not at that computer
    right now to know which button it is), I get the standard "Unable to make
    changes to parental controls settings. If this problem persists, contact your
    system administrator." As long as I dont create a password for my daughters
    account and put parental protection on her sign in name, theres no issues.
    Soon as I try to add the parental control it doesnt work. Very frustrating,
    considerinng for months it worked fine and was GREAT!! I have a feeling a
    'upgrade' was made to the computer through Microsoft and its messed it up
    since. I have no added nor deleted anything nor has my daughter to prevent
    the parental controls from working. She has FULL access to the computer with
    no time limits. Thanks, Darlene
     
    DarleneO, Apr 5, 2008
    #9
  10. Kirk L

    davidjchuang Guest

    With my limited knowledge, I have only one trump card left. I'm gong to
    show you how to enable the Real Built-in Administrator, then login to
    that account and see if you can set up the parental controls.
    1.) open Start menu, type cmd in the search box
    2.) look up to the top of the left panel, you'll see cmd , Right
    click on it
    3.) click RUN AS ADMINISTRATOR , click Continue if a prompt appears
    4.) a black & white screen will appear, type in the following :
    net_user_administrator_/active:yes
    ( note : the sign " _ " represents a space between
    words )
    5.) press ENTER key from your keyboard. The b/w screen will indicate
    if the command is successful or not. If yes, close the b/w command
    prompt. If not try again and careful with typo/spacing.
    6.) Log-off. Your screen will show 3 accounts. The "real" acct, yours,
    and your daughter's
    7.) login to the "real" account. The system will start setting up the
    desktop for the account. After that , try do what you wanted to do all
    these time.
    Caustion : a) should you decide to keep that account, make sure to
    create a password for it.
    b) should you decide to get rid of it, repeat the
    procedures EXCEPT in step 4.) type net user administrator /active:no
    Please let me know if it's ok this time. Good luck.
     
    davidjchuang, Apr 5, 2008
    #10
  11. Kirk L

    t1n0m3n Guest

    Same issue, I am not able to get into parental controls at all. I have
    tried the "path" fix, the "real admin" trick, with UAC, without UAC, yes
    the service is running, no there are not any related errors in the event
    log.
     
    t1n0m3n, May 25, 2008
    #11
  12. Kirk L

    t1n0m3n Guest

    t1n0m3n, May 25, 2008
    #12
  13. Kirk L

    CHGBayliss Guest

    I haven't tried the UAC as I'm a bit nervous of that all going wrong! Does
    this (above) mean that when logged in as the UAC it all looked as though your
    normal admin account should be able to make the changes? Or can you only make
    the changes using the UAC?

    I want to change the list of permitted programs to allow my children to use
    some new software I've installed for them since originally setting up the
    allowed programs list. I can go in and change all the tick boxes that I want,
    but when I click on OK to save the changes I get the same message as the
    others here. I am logged on as 'Computer Administrator'.

    I can also create (and delete) a new user account, but cannot apply any
    parental controls to that account - just get the same old 'unable to make
    changes to parental controls settings. If this problem persists consult your
    system administrator.' as soon as I select the new user from the list of user
    accounts, so in that instance the parental controls window won't even open.

    Help please!
     
    CHGBayliss, May 29, 2008
    #13
  14. lol, i have the same problem.............
    but i thik that this forum dont have administrator. because anybody are
    answering the questions of the problems that we have.
     
    themostracing, Jul 4, 2008
    #14
  15. Kirk L

    Nonny Guest

    Does it have a spell/grammar checker?
     
    Nonny, Jul 4, 2008
    #15
  16. hey i have the same problem. But the people dont understand that we can't do any change because when we tried to enter to the acc it present this problem.


    Post Originated from http://www.VistaForums.com Vista Support Forums
     
    themostracing, Jul 8, 2008
    #16
  17. Kirk L

    t1n0m3n Guest

    Anyway, parental controls do not and have never worked as far as I know.
    This is still an open issue for me, and I suspect many other people.

    Basically, trying to open parental controls gives a "Unknown user name
    or bad password." error in the security logs.

    Any insight, or information regarding this would be appreciated.
     
    t1n0m3n, Sep 10, 2008
    #17
  18. Kirk L

    tfehler Guest

    I am having this same problem and found this thread - i'm hoping to
    get this resolved as i have been LOVING Vista since we bought this
    computer last fall. I installed some math software for the littles
    and wanted them to be able to access it from the children's server - i
    went to the control panel - user accounts - clicked children's
    account, and the dialog opens up (with all the options) but i'm "not
    allowed" to change anything. Any ideas for me?
     
    tfehler, Oct 29, 2008
    #18
  19. Kirk L

    t1n0m3n Guest

    Sorry tfehler, I reinstalled my OS and it never was an issue again. I
    suspect that even Microsoft can't figure it out. There is plenty of
    complaints out on the net, but absolutely no resolution. Certainly no
    one here knows how to fix it.

    I am curious though... Have you changed (stopped, disabled, enabled,
    etc.) any of the services? (Changed ANY service from default even if
    you changed them back later.)
    If so, which services have you changed?
     
    t1n0m3n, Oct 31, 2008
    #19
  20. Kirk L

    koop1975 Guest

    """""""With my limited knowledge, I have only one trump card left. I'm gong t
    show you how to enable the Real Built-in Administrator, then login t
    that account and see if you can set up the parental controls.
    1.) open Start menu, type cmd in the search box
    2.) look up to the top of the left panel, you'll see cmd , Right clic
    on it
    3.) click RUN AS ADMINISTRATOR , click Continue if a prompt appears
    4.) a black & white screen will appear, type in the following :
    net_user_administrator_/active:yes
    ( note : the sign " _ " represents a space between words )
    5.) press ENTER key from your keyboard. The b/w screen will indicate i
    the command is successful or not. If yes, close the b/w command prompt
    If not try again and careful with typo/spacing.
    6.) Log-off. Your screen will show 3 accounts. The "real" acct, yours
    and your daughter's
    7.) login to the "real" account. The system will start setting up th
    desktop for the account. After that , try do what you wanted to do al
    these time.
    Caustion : a) should you decide to keep that account, make sure t
    create a password for it.
    b) should you decide to get rid of it, repeat the procedures EXCEPT i
    step 4.) type net user administrator /active:no
    Please let me know if it's ok this time. Good luck."""""





    I tried this and it tells me "system error 5 has occurred. Access i
    denied." First off though, when I right click in the box that opens u
    after searching for CMD, there is no option to "run as administrator".

    Let me tell you about my issues with parental controls.

    I have been able to restrict to only website on their logon, however,
    want to restrict all programs except internet explorer so all they ca
    do is use the one website and not change any settings or gain access t
    other programs.

    I can get into the Parental Control panel, then it allows me to ge
    into the user controls for the different names. Then I can change th
    Windows Vista Web Filter. However, whenever I click on "allow or bloc
    specific programs", I get the following message "unable to make change
    to parental controls settings. If this problem persists, see your syste
    administrator".

    Any ideas
     
    koop1975, Jan 13, 2009
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.