Unable to preview office documents in the preview pane

Discussion in 'Windows Vista File Management' started by BBA, May 31, 2007.

  1. BBA

    BBA Guest

    I am using Vista Ultimate. I am unable to preview any office document (Word,
    Excel, Powerpoint 2003 or 2007) in the preview pane. I have the preview pane
    opened from organize->layout->Previewpane. I have also checked on the "show
    preview handlers" under the folder properties. Can anybody help?
    BBA, May 31, 2007
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  2. BBA

    Sharon F Guest

    Office 2003 installed here. I'm not seeing previews of Office documents in
    the preview or details pane. IIRC, previews for recent versions of Office
    were available in XP until SP2. Again, if I remember correctly, "security"
    was the reason for it being removed. Example: someone glancing over your
    shoulder would see contents of unopened and possibly confidential files.
    They still remain "gone" in XP SP2+.

    I don't recall previews ever returning in Vista for 2003 documents (maybe
    briefly during the beta but gone by final release). I can't comment on 2007
    previews one way or the other as I haven't used that version yet.
    Sharon F, May 31, 2007
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  3. On my Vista Ultimate + Office 2007, office files show up in the previewer
    fine. Do you have MS Office isntalled? Which version? Does it work for other
    file types such as text or is it only the office files?
    Ilia Sacson [MS], Jun 4, 2007
  4. BBA

    Willraine Guest

    I had the same problem with Ultimate. Bought a Gateway system with Home
    Premium & a trial version of Office 2007. Bought the Ultimate upgrade & the
    Student/Teacher of office 2007. I could preview text (.TXT) files but no
    office related files. I contacted Microsoft and spent 4+ hours with them
    this morning to no avail. They are still looking into it.

    Didn't want to wait for them so continued troubleshooting myself. I
    COMPLETELY REMOVED OFFICE (I thought) and after reboot manually removed
    remnants of office program related files. (Did a search from windows
    explorer for "office." It showed document files as well. I DELETED ALL
    PROGRAM RELATED FILES, including start menu & desktop shortcuts. I, then
    rebooted again.

    After restart (just for kicks), I reopened the Programs & Features option of
    Control Panel and to my chagrin discovered a version of office still
    installed. (It was Office student/teacher.) My guess is that the first
    uninstall removed only the original trial version (which I thought was
    overwritten by the student/teacher upgrade.) I ran the uninstall again.

    After restart, I ran "Disk Cleanup" & "Disk Defragmenter" to ensure a clean
    system. I, then, rebooted and reinstalled Office 2007. IT WORKED
    IMMEDIATELY. I can NOW PREVEIW ALL FILES within office and windows explorer.

    Hope this helps. THE PREVIEW DOES WORK WITH VISTA ULTIMATE!!! Microsoft is
    supposed to call me back on their progress tomorrow. I will post what they
    say. Maybe they will come out with some kind of patch??????!!!!!
    Willraine, Jul 19, 2007
  5. BBA

    iridesa Guest

    Same problem w/Home Premium. Did microsoft get back to you w/a resolution ?
    iridesa, Sep 9, 2007
  6. BBA

    Willraine Guest

    No, I did not get a response from Microsoft. For me, completely removing it
    as I explained worked. Due to compatibility issues with my printer, I
    reverted to the Home Premier version, kept the "Trial" version installed and
    licensed it. The problem is back. I haven't taken the time to totally
    uninstall it and reinstall with the licensed CDROM, but will be doing this
    soon. I'm thinking maybe it is a problem with the trial version install. I
    will post when I do this. As a workaround, I have been opening the Windows
    Explorer and using the preview mode there. It works and I'm able to copy and
    paste from the preview. Obviously, a little cumbersome...
    Willraine, Sep 9, 2007
  7. BBA

    Willraine Guest

    I uninstalled the pre-installed Office, restarted my computer; then installed
    from CDROM. After the installation, I restarted; then verified I could still
    review in Windows Explorer. Then I opened Word and tried it there. It

    I, then, installed all the latest patches, restarted and IT WAS BROKEN. I
    may try it again, installing one patch at a time to try to determine which
    one caused the problem, but not sure I want to bother. Their liable to break
    it again anyway. I suspect it is one of the "SECURITY" patches.
    Willraine, Sep 13, 2007
  8. BBA

    Arend Guest


    I am running MS Office 2003 on Windows Vista Ultimate (both en-us language).
    I am able to see txt, pdf files in the preview pane but no office documents
    (word XL etc). This is a huge problem for me and I need urgently a solution
    without uninstalling and reinstalling the office.
    Can you help?

    Arend, Nov 26, 2007
  9. BBA

    Wandering Guest

    I am not sure how this could be a huge problem, but that of course is yours
    to decide. My understanding is that Office 2003 does not provide the
    necessary information to the operating system to to this. These views come
    from information provided by the Office Suite and other applications. 2003
    was well before Vista...

    I doubt reinstalling Office will change anything - upgrading should.

    Hopefully, someone else will write and prove me wrong.
    Wandering, Nov 26, 2007
  10. Arend

    There is no update or tweak available that will allow Office 2003 apps
    preview in Vista.

    You can get the preview if you save the file as an .rtf, but of course you
    will lose all of the formatting for the document.

    Another user had an idea about installing the free trial version of Office
    2007, which would install all of the preview filters and possibly allow the
    Office 2003 files to use these. But he never returned to give us the results
    of that test?

    Experience the 2007 Microsoft Office system - Products - Microsoft Office
    Online: http://office.microsoft.com/en-us/products/HA101741481033.aspx


    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User
    Ronnie Vernon MVP, Nov 26, 2007
  11. BBA

    Arend Guest

    Hi again,

    ---> Another user had an idea about installing the free trial version of
    2007, which would install all of the preview filters and possibly allow the
    Office 2003 files to use these. But he never returned to give us the results
    of that test? <----
    I will try this and I let you all know whether it works or not.

    By the way, this is not a vista issue but you may be able to help, I have
    tried the 2007 office from beta to release version and there is no way ever
    to install this software on my computer. There are numerous issues but the
    most important is that I have not yet found a way to transfer, from 2003
    office, my auto text entries (if you use the developer ribbon to add the
    normal.dot you have to do this every time you start the word, as it doesn’t
    load automatically) and the FORMATTED autocorrect entries. Moreover outlook
    doesn’t anymore use word as email editor and still cannot find a way to
    transfer all these (autocorrect text & formatted entries + auto text entries)
    to outlook.

    Not to mention that you cannot customize the ribbon!!!!! And that you need
    to spend days trying to figure out where the developers of Microsoft have
    decided to hide the commands!!!!!!!
    You don’t need to learn Windows again in order to install vista! But if you
    install office 2007 you need to learn everything from the beginning, which I
    am not willing to do (and surely other users too).

    Arend, Nov 27, 2007
  12. Arend

    I had the same problem with the new ribbon in office until I found the
    following application. This makes customizing the ribbon very easy. Once you
    get familiar with the ribbon, you'll never go back to the old style menu
    bars that take up the whole screen.



    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User

    Ronnie Vernon MVP, Nov 28, 2007
  13. BBA

    Arend Guest

    I have downloaded the application you recommended and I’ll try it. But still
    this doesn’t solve my great problem of the settings transfer as described in
    my previous post.

    Thank you for your replies so far.

    Arend, Nov 28, 2007
  14. Ronnie Vernon MVP, Nov 28, 2007
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