Unable to reply to Craigslist posts with yahoo email

Discussion in 'Internet Explorer' started by help out, Mar 24, 2009.

  1. help out

    help out Guest

    A couple weeks ago, using IE 7.0, I noticed that when I click on a craigslist
    post to reply, my yahoo email account opens up but no longer automatically
    fills in the subject line. It only happened with one of my yahoo email
    accounts, not the others. I noticed this problem a short time after I
    installed some kind of Java update. Then last week, I installed IE 8.0
    (optimized for yahoo) hoping that would correct the issue but instead things
    got worse. Now if I attempt to reply to a craigslist post I simply get
    "Internet Explorer cannot display the webpage" in all 3 of my yahoo email
    accounts. I'm using WinXP Pro sp3 and have my default email setting on yahoo
    email.
     
    help out, Mar 24, 2009
    #1
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  2. Yahoo-customized versions of IE7 and IE8 are supported by Yahoo, not MS.
    Have you contacted Yahoo Support about these problems?

    You're not the first user running the Yahoo-customized version of IE8 to
    post about such problems. See thread here with subject "ie8 mailto: link
    not working".

    You may be better off installing the default IE8 Final from MS and then
    installing the most recent version of Yahoo Companion toolbar (on which
    Yahoo Mail as default is dependent).

    When you use Internet Explorer 8, you cannot access your Webmail:
    http://support.microsoft.com/kb/967894
     
    PA Bear [MS MVP], Mar 24, 2009
    #2
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  3. help out

    help out Guest

    Yahoo support just sends standardized replies to my inquiries without even
    reading my question.
    Now I've lost Yahoo Finance so that supports your idea that it's a yahoo
    customized version problem.
    The link you sent me recommends "Reset IE Settings" back to default. Is
    this what you recommend when you say install default IE Final? Would I end
    up w/IE 7 or IE8? thank you.
     
    help out, Mar 24, 2009
    #3
  4. The link you sent me recommends "Reset IE Settings" back to default. Is
    No, but it's worth a shot. See http://support.microsoft.com/kb/923737 <=
    Read before using!

    Had you installed the Yahoo-customized version of IE7 (AKA Yahoo Browser)?
     
    PA Bear [MS MVP], Mar 24, 2009
    #4
  5. help out

    help out Guest

    I had not previously installed the Yahoo cusomized version of IE7. My 1st
    yahoo customized version was IE8.
    Just completed resetting IE8 back to default. After the reset, it informed
    me that I now have IE 8 customized for Yahoo. This is not what I
    expected-thought I would end up with a non yahoo customized IE8.
    Good news is that I can now reply to c.l. ads from all my yahoo mail
    accounts. But the original problematic yahoo account still won't auto fill
    the subject line on replies to ads.
     
    help out, Mar 24, 2009
    #5
  6. Contact Yahoo Support about the "autofill" issues.

    Or you may want to:

    1. Uninstall the Yahoo-customized IE8 & reboot twice.

    2. Uninstall Yahoo Companion toolbar, Yahoo Messenger, and any other Yahoo
    software & reboot again.

    3. Download/install IE8 final from MS & reboot twice:
    http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

    4. As having Yahoo Mail as your default for Mail is dependent on Yahoo
    Companion, download/install the current version and select the appropriate
    option to make Yahoo the default.

    Good luck!

    NB: Please note that not all anti-virus, anti-spyware (other than Defender),
    and third-party firewalls are supported in IE8 yet. This includes Yahoo's
    McAfee and/or Norton "security suites" (both of which should be fully
    disabled before installing or uninstalling an IE upgrade or Windows Service
    Pack IMHO).
     
    PA Bear [MS MVP], Mar 24, 2009
    #6
  7. help out

    help out Guest

    PA Bear, To follow your suggestion, I believe I go to add/remove programs,
    and I see "Windows IE8" and also "Windows IE8 Software Updates, Update
    (KB968220)".
    Do I uninstall/remove both of these or will just one kill it off? Also, in
    add/remove programs, I see the following Yahoo software: Browser Services,
    Install Manager, Internet Mail, Mail Advisor, Messenger, Software Update, and
    Toolbar. Do I remove all? And if so, will the Yahoo Companion download be
    able to bring it all back? Btw, I don't care abt. Yahoo Messenger. Thanks.
     
    help out, Apr 2, 2009
    #7
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