Unable to Update KB913670

Discussion in 'Windows Update' started by April, Jun 30, 2006.

  1. April

    April Guest

    Every single time I try to do this update on my computer, it is failed and I
    have no idea why it is doing this. I try to update each time and everytime I
    do it keeps saying failed. What do I do to fix this problem?
    April, Jun 30, 2006
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  2. April

    TaurArian Guest

    TaurArian, Jun 30, 2006
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  3. April

    AK_RBT Guest

    a few things- One- unf'ing believable that MS would release this flawed
    update that affects almost zero American consumer users. Second, there is No
    acknowledgement by MS Update that anything is wrong.. I guess we have to wait
    until the next Super Tuesday fix...third, reccomending regedit to people
    posting on this site is very dangerous-- I consider myself relatively
    experienced and still hate to even open regedit.
    That said: regedit has no search capability that I saw. I used the main XP
    search tool to search for the KB912475 files and found two registry entries,
    which I deleted through the search findings window. I then successfully
    reinstalled the KB912475 hotfix using the reccomended link for XP. However,
    when I restarted and ran Windows Update it tried again to install the
    previously downloaded KB913670 and again failed. So I do not see this as a
    solution, although I appreciate the effort in solving MS's major snafu. I
    sthere a way to eliminate the downloaded update so it will stop trying to
    install? MS has now forced me to turn off their much-touted automatic
    updates just to get through without all of the "failed installs".. Is this
    what they consider "Live One Care"?!
    AK_RBT, Jun 30, 2006
  4. April

    AK_RBT Guest

    I used the patch described below and after restarting it worked an installed
    the update:

    Download the "$NtUninstallKB912475$.zip" below and extract the folder to
    Now download the KB913670 update and it will install correctly this time.

    I don't know if that needs to be done with the other instructions I already
    followed, if so, maybe you could clarify.

    Thanks for your help UNK...

    p.s. I still think MS really stinks on this one
    AK_RBT, Jun 30, 2006
  5. April

    n4wi Guest

    I worked for 3 days and this is the only help that worked. I went thru all
    the steps in this message and then did the update and it went the first time.
    n4wi, Jul 1, 2006
  6. April

    Unk Guest

    You're welcome.

    Unk, Jul 1, 2006
  7. April

    Unk Guest

    From the Registry (regedit) editor click on "My Computer" once to highlight it as the start
    point, then click "Edit", "Find". Up pops a box to enter your search string...
    The main XP search does NOT search through the registry. The files you found were log files in
    the Windows folder.
    That's because you didn't actually reinstall the KB912475 hotfix... The hotfix saw that it was
    ALREADY installed and ended without any errors and without creating the necessary
    "$NtUninstallKB912475$" folder that KB913670 was looking for....

    I see in your next post that you followed my instructions about the zip file and it was
    successful. You're welcome. :)
    Unk, Jul 1, 2006
  8. April

    siemens Guest

    Run regedit (START > RUN type regedit)
    Find KB912475 (EDIT > FIND type KB912475)
    Delete (EDIT > DELETE)
    Repeat for all references to KB912475
    Download the original KB912475 update and install it again.

    Run the KB913670 update (START > All Programs > MicroSoft Update).

    This should Install KB913670 to remove KB912475. If not, then write an
    e-mail to Bill.

    What a bloody joke!
    siemens, Jul 2, 2006
  9. will not work I have tried ?, Jul 3, 2006
  10. April

    Wingco Guest

    The Links to digitalforest appears to be broken does anyone have an
    Wingco, Aug 1, 2006
  11. April

    1033 Guest

    Have u tried Safety Scanner of live one care?Go for full scan
    recommended.Have patience if connection is slow,but it will work,and download
    will be as usual.In my this particular PC I have some problems in updating
    certain files ,but the reason is known to me which I am trying to remove.I
    think,once you start saftey scanner and make a full scan,it may speak on
    cleaning certain drives ,go ahead,it will solve the problem.Try n reply.
    1033, Mar 28, 2007
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