Unable to update Win 2k after install of new update

Discussion in 'Windows Update' started by Ed Allen, Jul 2, 2005.

  1. Ed Allen

    Ed Allen Guest

    Upon install of Version 5 of Win Update I got the Fatal error 0x800401f3.
    This may be the cause of error 0xC8000711 when update is run. When I click on
    either experess or custom it searches and comes up with a window with the
    above error code. My system is Win 2k pro at SP4 Version 5.00.2195. The
    browser is I/E 6 at version 6.0.2800.1106. I have administrator priveliges.
    I searched on error 0x800401f3 and found a number of fixes none of which
    worked. I replaces the System 32 wu dlls, updated the XML support without
    success. Below is an extract of my log arround the error.
    2005-06-25 14:08:06 872 664 Misc =========== Logging initialized (build:, tz: -0400) ===========
    2005-06-25 14:08:06 872 664 Misc = Process: C:\Program Files\Internet
    2005-06-25 14:08:06 872 664 Misc = Module: C:\WINNT\system32\muweb.dll
    2005-06-25 14:08:06 872 664 WUWeb FATAL: CreateObject for
    Microsoft.Update.ServiceManager failed: error 0x800401f3
    2005-06-25 14:08:45 872 664 Setup *********** Setup: Checking whether
    self-update is required ***********
    2005-06-25 14:08:45 872 664 Setup * Inf file:
    2005-06-25 14:08:45 872 664 Setup Update required for
    C:\WINNT\system32\wuweb.dll: target version =, required version =
    2005-06-25 14:08:45 872 664 Setup * IsUpdateRequired = Yes
    2005-06-25 14:09:02 872 664 Misc
    I'd attach the rest of the log but it easily excedes the 3000 character
    limit. Please help me.
    Ed Allen, Jul 2, 2005
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  2. ....
    Tell us more about that.


    Did you miss one? <eg>

    Also reference to muweb above makes me think that you have
    also switched from Windows Update to Microsoft Update?
    Does that mean you are really using WUv6 instead of WUv5?

    In any case make sure that you are using HTTP 1.1 protocol

    <title>Windows Update or Microsoft Update may not work in Windows XP
    if an authenticating Web proxy is used</title>

    Ignore the restrictive sounding title. The same resolution would
    apply to your OS too.

    BTW notice the URLs mentioned in the article. They might help
    clarify what update services you are really using.

    (MSN search for
    "Windows Update" "Microsoft Update" V6 site:microsoft.com language:en


    Robert Aldwinckle
    Robert Aldwinckle, Jul 4, 2005
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  3. Ed Allen

    Tim McGue Guest

    Tim McGue, Jul 15, 2005
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