Undeletable message in my Outbox prevents any further sending

Discussion in 'Windows Vista Mail' started by charmi, Jul 20, 2008.

  1. charmi

    charmi Guest

    After one or two successes, Windows Mail refused to send a message
    (incidentally addressed to my own @windowslive account for testing purposes).
    The mail got sent alright, but some skeleton of it remains in my Windows Mail
    outbox and can not be deleted (Unknown Error), displayed (Unknown Error),
    moved, or resent (all Unknown Error). What`s worse, I haven't been able to
    send any further mails through this accounts SMPT server, where as I can send
    mails from a different SMPT server which I configured in another user`s

    Is my provider to blame? Can a call to him fix it? Or is there a way I can
    somehow "manually" get rid of the broken message which I suspect is causing
    all the problems??

    Help for a vista newbie (and by no means convert, so far...) is greatly
    charmi, Jul 20, 2008
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  2. charmi

    Brink Guest

    Hello Charmi,

    This will help show you how to fix the stuck undeletable email message
    problem in Windows Mail for all folders.

    Installing the KB941090 update will just fix the problem for now. You
    must stop the cause to prevent it from happening again. Read the section
    titled "FIRST" in this tutorial about antivirus and other security
    programs to help prevent this from happening again, then install the
    KB941090 Microsoft Update in the section titled "SECOND" to fix and be
    able to delete the stuck message from the problem folder.

    'Windows Mail problems'



    *There are no dumb questions, just the people that do not ask
    '*VISTA FORUMS*' (http://www.vistax64.com)
    *Please post feedback to help others.*
    Brink, Jul 20, 2008
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