Unknown Account On Vista Welcome Screen - Can't Delete!!?

Discussion in 'Windows Vista Administration' started by trevaaaaaaa, Dec 16, 2007.

  1. trevaaaaaaa

    trevaaaaaaa Guest

    I have an account on my vista home basic welcome screen which is
    labelled 'other user', this account is not listed in user accounts in
    control panel. Anyone got any ideas how to get rid of it?

    It is not possible to log into the account in question as it asks for
    username & password.

    There is also no sub folder in c:\users for 'other user'.
    trevaaaaaaa, Dec 16, 2007
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  2. trevaaaaaaa

    jimmuh Guest

    Well, that's pretty strange. I'm trying to envision how that might have
    happened. It's almost as though a suggestion for creating an "other user" in
    a dialog of some type resulted in creation of a user with that name.

    You said that it asks for user name and password when you try to log on to
    this account. What I think you really mean is that you click on the "Other
    User" entry on the welcome screen, and it asks you for a password. Forlorn
    hope, here -- have you tried leaving the password blank and proceeding with
    the logon?

    If the account exists, it really should show up in the User Accounts dialog
    of the Control Panel.

    The fact that there is no "Other User" folder under C:\Users only means that
    no one has yet logged on to the Other User account. (In other words, the
    folder for each user only gets created the first time the user logs on.)

    Did you install this operating system, or did your computer come with the
    operating system installed in this manner?

    Just for grins, have you tried (logged in as administrator) entering
    "control userpasswords2" in the Start | Run dialog? (Leave out the quote
    marks.) If that dialog comes up, do you see Other User listed in it?
    jimmuh, Dec 17, 2007
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  3. trevaaaaaaa

    trevaaaaaaa Guest


    No it definitly asks for a username & password, if I leave both blank
    I get an error, I tried entering administrator as the username I then
    get an error saying that account has been disabled.

    It definitly doesn't show up in user accounts.

    It doesn't show up in control userpasswords2.

    This has only happened recently, the only thing I can think off is
    that I have a beta copy of Windows Steadystate, don't really want to
    uninstall it.

    There must be a way to remove from welcome screen.
    trevaaaaaaa, Dec 20, 2007
  4. trevaaaaaaa

    jimmuh Guest

    Windows Steady State? I didn't know there was such a thing for Vista. Beta,
    huh? If I were you, I'd at least examine the possibility that this phenomenon
    is being caused by the beta software.

    I'm curious. What benefit does that software have for Vista? Windows XP was
    in dire need of such protection, but I would think that Vista was a little
    better able to take care of itself, given proper assignment of user account
    jimmuh, Dec 20, 2007
  5. trevaaaaaaa

    trevaaaaaaa Guest

    I think I will have to remove it and see what happens.

    It is quite a good piece of software, lets you customize most aspects
    of a users account, vista does handle accounts better than xp, but
    doesn't give as many tweaks as steady state.

    I installed as I was looking for a vista equivalent to the xp shared
    computer toolkit.

    As I said I will try to remove and see if that works and if it does I
    will inform the ms steady state beta team.

    Thanks for your suggestions by the way.
    trevaaaaaaa, Dec 20, 2007
  6. trevaaaaaaa

    jimmuh Guest

    That's very interesting. I hope you'll post back to this thread to let us
    know what happens. I, for one, am very interested. Might give that software a
    look. Could come in handy for preparing some kiosk machines at some point.
    jimmuh, Dec 20, 2007
  7. trevaaaaaaa

    trevaaaaaaa Guest

    I uninstalled Steady State and the 'phantom' account vanished from the
    welcome screen, will pass this on to the SS group.

    Another thing I have noticed is that on the welcome screen I have no
    shutdown icon, only a blue ease of access icon.

    Any ideas?
    trevaaaaaaa, Dec 21, 2007
  8. trevaaaaaaa

    jimmuh Guest

    Without having any familiarity whatsoever with the Steady State beta you were
    using I reduced to guessing about this. A couple of observations / musings:

    1. I have seen non-Microsoft security software from quite some time ago
    which replaced the logon user interface of Windows in part or in toto. This
    software was designed for locking down Windows 95 and 98 systems. You have
    mentioned two issues which "sound" as though they could be symptoms of this
    type of replacement. Obviously, it is much more difficult, from a developer's
    perspective, to replace this part of the OS in NT-based operating systems.
    Just as obviously, MS certainly has the resources to do it. I would check to
    see if the beta Steady State does something like this -- either replacement
    of standard logon-associated components or deliberate modification of their
    behavior. I'm thinking it's possible that the Other User account item might
    exist to give access to a separate list of users to whom Steady State
    settings don't apply. This is PURELY conjecture on my part. But I remember a
    similar feature in one of those early third party Windows 95-98 security
    packages. The disappearance of the shutdown control from the logon screen
    upon removal of the Steady State beta sounds like it could be a fault in the
    restoration of the normal logon user interface by the uninstaller for the
    beta. That might be especially prone to happen if the Steady State software
    does actually change these components.

    2. If there is a newsgroup for Steady State beta, you may very well find a
    better source of help there. (You could hardly find someone less informed
    about it than me. I hadn't even heard that there was such a thing for Vista
    until you mentioned it. This IS a Microsoft beta program, right?)

    Please post back to let us know what's happening! I'd also be interested in
    any URL which has information on this program. I'm a TechNet Plus subscriber,
    but not a developer. (I haven't done real development work since I wrote
    assembly for Motorola 6502 and Zilog chips.
    jimmuh, Dec 22, 2007
  9. trevaaaaaaa

    trevaaaaaaa Guest

    trevaaaaaaa, Dec 22, 2007
  10. trevaaaaaaa

    jimmuh Guest

    Thank you for the information. I'll wait and watch.
    jimmuh, Dec 22, 2007
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