Update died during install on Windowx XP-(Error 0x80004005: Unspecified error)

Discussion in 'Windows Update' started by Steve, Aug 15, 2004.

  1. Steve

    Steve Guest

    Just purchased a laptop with Windows XP. Went to Windows
    update site, and launched critical updates. Updates
    downloaded but died during install. Now Windows update
    does not list any updates installed, and doesn't identify
    any that are necessary. Error message from Windows Update
    log is at the bottom the log file below. Any ideas?

    2004-05-07 11:04:11 18:04:11 Success IUCTL
    Starting
    2004-05-07 11:04:11 18:04:11 Success IUCTL
    Shutting down
    2004-08-15 10:21:07 17:21:07 Success IUCTL
    Starting
    2004-08-15 10:21:07 17:21:07 Success IUCTL
    Shutting down
    2004-08-15 10:21:08 17:21:08 Success IUCTL
    Starting
    2004-08-15 10:21:11 17:21:11 Success IUCTL
    Downloaded iuident.cab from
    http://windowsupdate.microsoft.com/v4/ to C:\Program
    Files\WindowsUpdate\V4
    2004-08-15 10:21:11 17:21:11 Success IUCTL
    Current iuengine.dll version: 5.4.3790.14
    2004-08-15 10:21:11 17:21:11 Success IUCTL
    Current iuctl.dll version: 5.4.3790.14
    2004-08-15 10:21:11 17:21:11 Success IUENGINE
    Starting
    2004-08-15 10:21:11 17:21:11 Success IUENGINE
    Determining machine configuration
    2004-08-15 10:21:13 17:21:13 Success IUENGINE
    Determining machine configuration
    2004-08-15 10:33:20 17:33:20 Success IUENGINE
    Querying software update catalog from
    https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-08-15 10:33:21 17:33:21 Success IUENGINE
    Querying software update catalog from
    https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-08-15 10:33:21 17:33:21 Success IUENGINE
    Querying software update catalog from
    https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-08-15 10:33:26 17:33:26 Success IUENGINE
    Querying software update catalog from
    https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-08-15 10:33:31 17:33:31 Success IUENGINE
    Determining machine configuration
    2004-08-15 10:33:32 17:33:32 Success IUENGINE
    Querying software update catalog from
    https://v4.windowsupdate.microsoft.com/consumerdrivers/get
    manifest.asp
    2004-08-15 10:36:04 17:36:04 Success IUENGINE
    Querying software update catalog from
    https://v4.windowsupdate.microsoft.com/getmanifest.asp
    2004-08-15 10:36:05 17:36:05 Success IUENGINE
    Asynchronous Download started
    2004-08-15 10:36:05 17:36:05 Success IUENGINE
    Download destination root folder is: C:\WUTemp
    2004-08-15 10:36:18 17:36:18 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/IE6.0sp1-KB867801-x86-
    ENU_134d0e6ee486a1656feb54c54ebd258.exe
    2004-08-15 10:36:18 17:36:18 Success IUENGINE
    Local path C:\WUTemp\com_microsoft.Q867801_IE6_SP1
    \IE6.0sp1-KB867801-x86-ENU.exe
    2004-08-15 10:36:26 17:36:26 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/IE6.0sp1-KB823353-x86-
    ENU_5ee60d6c9b9464c7ddf332147ebd16f.exe
    2004-08-15 10:36:26 17:36:26 Success IUENGINE
    Local path C:\WUTemp\com_microsoft.Q823353_OE6_SP1
    \IE6.0sp1-KB823353-x86-ENU.exe
    2004-08-15 10:36:28 17:36:28 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/Windows-KB870669-x86-
    ENU_a73ae1722b03356d9df41c9ac7a8f89.exe
    2004-08-15 10:36:28 17:36:28 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.870669_ADODB_Killbit_WinXP_32bit\W
    indows-KB870669-x86-ENU.exe
    2004-08-15 10:36:30 17:36:30 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB840315-x86-enu-
    express_e5e80d44903e118fb05712171a1ecd4.exe
    2004-08-15 10:36:30 17:36:30 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.840315_XP_SP2_WinSE_82600_Express\
    WindowsXP-KB840315-x86-enu-express.exe
    2004-08-15 10:36:33 17:36:33 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB842773-x86-
    enu_7b7be9d13c903efcf8259de54f271c0.exe
    2004-08-15 10:36:33 17:36:33 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.842773_XP_SP2_WinSE_82600_Express\
    WindowsXP-KB842773-x86-enu.exe
    2004-08-15 10:36:36 17:36:36 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB841873-x86-enu-
    express_03f80b80e26018a4f6cad698d46b8a7.exe
    2004-08-15 10:36:36 17:36:36 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.841873_XP_SP2_WinSE_102200_Express
    \WindowsXP-KB841873-x86-enu-express.exe
    2004-08-15 10:36:38 17:36:38 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/DirectX90-KB839643-x86-
    ENU_42ab9907877e4f5e2e484ae4cf0903e.EXE
    2004-08-15 10:36:38 17:36:38 Success IUENGINE
    Local path C:\WUTemp\com_microsoft.DirectX_839643_XP_9_0
    \DirectX90-KB839643-x86-ENU.EXE
    2004-08-15 10:36:42 17:36:42 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB840374-x86-
    ENU_26d1a97f5266edb9af508be2cb8242d.EXE
    2004-08-15 10:36:42 17:36:42 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.840374_XPSP2_WinSE_92384
    \WindowsXP-KB840374-x86-ENU.EXE
    2004-08-15 10:36:46 17:36:46 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB839645-x86-enu-
    express_a58bcb529d2ef71521c84b57a5c779f.exe
    2004-08-15 10:36:46 17:36:46 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.839645_XP_SP2_WinSE_96132_SP1Only_
    Express\WindowsXP-KB839645-x86-enu-express.exe
    2004-08-15 10:36:47 17:36:47 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WINDOWSXP-KB837001-X86-ENU-
    express_97fdc847788c118764c0e2ddd71f9b7.EXE
    2004-08-15 10:36:47 17:36:47 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.837001_XP_SP1Only_WinSE_84421_Expr
    ess\WINDOWSXP-KB837001-X86-ENU-express.EXE
    2004-08-15 10:36:49 17:36:49 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WINDOWSXP-KB828741-X86-ENU-
    express_24e598ce52105a127d731416348f9fa.EXE
    2004-08-15 10:36:49 17:36:49 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.828741_XP_SP1Only_WinSE_61241_Expr
    ess\WINDOWSXP-KB828741-X86-ENU-express.EXE
    2004-08-15 10:36:51 17:36:51 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WINDOWSXP-KB835732-X86-ENU-
    express_9030241b92ea5a6cba1e1c129f5a221.EXE
    2004-08-15 10:36:51 17:36:51 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.835732_XP_SP1Only_WinSE_84206_Expr
    ess\WINDOWSXP-KB835732-X86-ENU-express.EXE
    2004-08-15 10:37:03 17:37:03 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsMedia-Q828026-x86-
    ENU_461ed9f2ff022332af70d41d8fdaec4.exe
    2004-08-15 10:37:03 17:37:03 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.Q828026_MSRC3326_WMP_XP_W2K_W2K3
    \WindowsMedia-Q828026-x86-ENU.exe
    2004-08-15 10:37:05 17:37:05 Success IUENGINE
    Downloaded file
    http://download.windowsupdate.com/msdownload/update/v3-
    19990518/cabpool/WindowsXP-KB824105-x86-ENU-
    express_0b59384ed7105f2048eec3b4c9eded6.EXE
    2004-08-15 10:37:05 17:37:05 Success IUENGINE
    Local path
    C:\WUTemp\com_microsoft.824105_WXP_SP2_WinSE_48088_Critica
    l_Express\WindowsXP-KB824105-x86-ENU-express.EXE
    2004-08-15 10:37:05 17:37:05 Success IUENGINE
    See iuhist.xml for details: Download finished
    2004-08-15 10:37:05 17:37:05 Success IUENGINE
    Asynchronous Install started
    2004-08-15 10:37:05 17:37:05 Success IUENGINE
    Asynchronous Install completed startup
    2004-08-15 10:37:09 17:37:09 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:37:09 17:37:09 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:37:24 17:37:24 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:37:24 17:37:24 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:37:46 17:37:46 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:37:46 17:37:46 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:37:49 17:37:49 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:37:49 17:37:49 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:38:24 17:38:24 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:38:24 17:38:24 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:38:56 17:38:56 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:38:56 17:38:56 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:39:23 17:39:23 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:39:23 17:39:23 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:39:43 17:39:43 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:39:43 17:39:43 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:41:02 17:41:02 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:41:02 17:41:02 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:41:39 17:41:39 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:41:39 17:41:39 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:42:29 17:42:29 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:42:29 17:42:29 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:43:26 17:43:26 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:43:26 17:43:26 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:43:59 17:43:59 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:43:59 17:43:59 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:45:30 17:45:30 Success IUENGINE
    Installing SOFTWARE item from publisher com_microsoft
    2004-08-15 10:45:30 17:45:30 Success IUENGINE
    Installer Command Type: EXE
    2004-08-15 10:46:46 17:46:46 Success IUENGINE
    See iuhist.xml for details: Install finished
    2004-08-15 10:47:48 17:47:48 Error IUENGINE
    Querying software update catalog (Error 0x80004005:
    Unspecified error)
    2004-08-15 10:48:35 17:48:35 Success IUENGINE
    Shutting down
     
    Steve, Aug 15, 2004
    #1
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  2. Hi Steve,


    What is the URL you entering when accessing the Windows Update site.?

    If you are accessing the Windows Update V5 site, please try registry the
    following dll's.

    Let's verify. Please register the following Files:

    Click Start > Run > Type the follow commands in the Open box (one at a
    time, in sequence):
    REGSVR32 C:\WINDOWS\system32\atl.dll
    REGSVR32 C:\WINDOWS\system32\wuapi.dll
    REGSVR32 C:\WINDOWS\system32\wuapi.dll
    REGSVR32 C:\WINDOWS\system32\wuauclt.exe
    REGSVR32 C:\WINDOWS\system32\wuaueng.dll
    REGSVR32 C:\WINDOWS\system32\wucltui.dll
    REGSVR32 C:\WINDOWS\system32\wups.dll


    Thanks,
    AllenH [MSFT]
    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Allenh [MSFT], Aug 17, 2004
    #2
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  3. ....

    Allen,

    There is at least one error in this list which I have reported before.
    Why is wuauclt.exe still being included?

    Here is what I wrote about it before when somebody reported
    (inevitably) that trying to register it failed:


    I think that that must have been a typo. There are no external entry points
    in that module (let alone one for DllRegisterServer.)

    However, there are some other registerable modules which start with wu:

    wuaueng.dll
    wuaueng1.dll
    wuweb.dll

    The latter has nothing to do with Automatic Update and is just being
    included for completeness.
    </quote>

    I wrote that last sentence assuming that based on the wu- prefix instead
    of the wuau- prefix and based on the Description in its Properties:
    Windows Update Web Control
    Since then I have seen it suggested as a means of reactivating V5 so I'm
    not so confident about my "nothing to do with Automatic Update" any more.

    I would appreciate your comments.


    TIA

    Robert Aldwinckle
    (MVP IE)
    ---

    ....
     
    Robert Aldwinckle, Aug 18, 2004
    #3
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