UPDATE ERROR- 80070643 & 80071A91

Discussion in 'Windows Update' started by INNOCENT, Sep 13, 2009.

  1. INNOCENT

    INNOCENT Guest

    I AM USING WINDOWS VISTA ULTIMATE SP2, I TRIED TO INSTALL FOLLOWING UPDATES-
    Security Update for Jscript 5.8 for Windows Vista (KB971961)
    Security Update for Windows Media Format Runtime 11 for Windows Vista
    (KB968816)
    Security Update for Windows Vista (KB967723)
    Security Update for Windows Vista (KB970710)
    Update for Windows Mail Junk E-mail Filter [September 2009] (KB905866)
    Update for Windows Vista (KB972036)
    I AM CONTINUOSLY GETTING THE SUBJECT MENTIONED ERRORS, I TREID TO FOLLOW THE
    STEPS MENTIONED IN HELP & ONLINE SUPPORT BUT IT DOES NOT HELP, IF SOMEONE HAS
    A SOLUTION TO THIS PLEASE REPLY,

    INNOCENT
     
    INNOCENT, Sep 13, 2009
    #1
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  2. What anti-virus application or security suite is installed and is your
    subscription current? What anti-spyware applications (other than Defender)?
    What third-party firewall (if any)? Were any of these applications running
    in the background when you installed SP2?

    Has a(another) Norton or McAfee application ever been installed on this
    machine (e.g., a free-trial version that came preinstalled when you bought
    it)?

    ===

    1. You receive error code 0x80070643 or error code 0x643 when you use the
    Windows Update or Microsoft Update Web sites to install updates:
    http://support.microsoft.com/kb/958052

    2a. See the "How to obtain help" section of, e.g.,
    http://support.microsoft.com/kb/971961


    2b. Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB999999).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Sep 13, 2009
    #2
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  3. INNOCENT

    TaurArian Guest

    INNOCENT wrote:
    :: I AM USING WINDOWS VISTA ULTIMATE SP2, I TRIED TO INSTALL FOLLOWING
    :: UPDATES- Security Update for Jscript 5.8 for Windows Vista (KB971961)
    :: Security Update for Windows Media Format Runtime 11 for Windows Vista
    :: (KB968816)
    :: Security Update for Windows Vista (KB967723)
    :: Security Update for Windows Vista (KB970710)
    :: Update for Windows Mail Junk E-mail Filter [September 2009]
    :: (KB905866) Update for Windows Vista (KB972036)
    :: I AM CONTINUOSLY GETTING THE SUBJECT MENTIONED ERRORS, I TREID TO
    :: FOLLOW THE STEPS MENTIONED IN HELP & ONLINE SUPPORT BUT IT DOES NOT
    :: HELP, IF SOMEONE HAS A SOLUTION TO THIS PLEASE REPLY,
    ::
    :: INNOCENT

    Please don't shout, I'm not deaf -

    1. You receive error code 0x80070643 or error code 0x643 when you use the
    Windows Update or Microsoft Update Web sites to install updates
    http://support.microsoft.com/kb/958052

    You cannot install some updates or programs
    http://support.microsoft.com/kb/822798

    2. Error message when you try to install a Windows update, a hotfix, or a
    service pack after you perform System Restore in Windows Vista: "0x80071A91"
    http://support.microsoft.com/kb/948252


    --

    TaurArian [MVP] 2005-2010 - Update Services
    http://taurarian.mvps.org
    ======================================
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights.
     
    TaurArian, Sep 13, 2009
    #3
  4. TaurArian wrote:
    <gulp> That's a scary one, and an excellent candidate for a FixIt! [I
    suppose the http://support.microsoft.com/kb/939399 FixIt for the 0x80071A91
    error won't work here.]

    QED: Why do they keep using System Restore to "undo" updates, Service Packs,
    and IE upgrades?
     
    PA Bear [MS MVP], Sep 13, 2009
    #4
  5. INNOCENT

    TaurArian Guest

    With Vista it's always scary, if it don't work, try a SR if not, in place
    upgrade (repair install) if not then wipe it and start again.

    It's so much easier these days for any OS, to make regular images of the
    system when it's stable and then just restore from the image when things go
    wrong. Had to do that with the neighbour's HP computer over weekend. I
    regularly image his computer and a friend's computer so in times of trouble,
    it's easier to fix.

    K
     
    TaurArian, Sep 14, 2009
    #5
  6. INNOCENT

    belal nahari Guest

    ???? ??????? "??? ???? ????? ??????? ??????" ??? ??? ????? ?????? ??? ??? ???35% ?? ???? ??? ????? ????????? ??? ????? ????????.
    ?? ??? ????? ??????? ?????? ????????
     
    belal nahari, Oct 27, 2010
    #6
  7. INNOCENT

    MowGreen Guest


    Are you The 35% Riddler ?



    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================

    "Security updates should *never* have *non-security content* prechecked
     
    MowGreen, Oct 28, 2010
    #7
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