Update error---------Error number: 0x80072EE2

hello everyone!!!!!!!!

I have a fresh windows xp sp2 installation on dell dimension 2350 system.
now i am getting this error while doing windows update.

Error number: 0x80072EE2]
The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:

What is the solution to avoid such error.

Can any one please provide me a sloution for this.

All your help is highly appreciated.

Thanks,
Bharat

 

Hi Bharat,

See if the information in this MSKB article, "You receive an Error
0x80072EE2 or Error 0x80072EFD error message when you try to use Windows
Update", helps you solve the problem:
http://support.microsoft.com/default.aspx?scid=836941

Regards,

 

hello everyone!!!!!!!!

Hi Engel,

Thanks for your comments..but it did not really helped me.

I have copied the windowsupdate.log file with this post can you please take
a look and let me know how i can resolve this issue.

---------------------------------------------------------------------
2007-07-26 10:40:43:890 1036 19c Agent *************
2007-07-26 10:40:43:890 1036 19c Agent ** START ** Agent: Installing
updates [CallerId = WindowsUpdate]
2007-07-26 10:40:43:890 1036 19c Agent *********
2007-07-26 10:40:43:890 1036 19c Agent * Updates to install = 1
2007-07-26 10:40:43:890 1036 19c Agent * Title = Windows Genuine
Advantage Validation Tool (KB892130)
2007-07-26 10:40:43:890 1036 19c Agent * UpdateId =
{AC24C13F-5FEF-4A69-A2CF-3B9E3DDE08D9}.100
2007-07-26 10:40:43:890 1036 19c Agent * Bundles 1 updates:
2007-07-26 10:40:43:890 1036 19c Agent *
{95354275-8A0C-41F3-A884-B892498D05AF}.100
2007-07-26 10:40:52:046 1036 19c Handler Attempting to create remote handler
process as 411-3\411 in session 0
2007-07-26 10:40:52:406 1552 37c Misc =========== Logging initialized
(build: 7.0.6000.374, tz: -0700) ===========
2007-07-26 10:40:52:406 1552 37c Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-07-26 10:40:52:406 1552 37c AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-07-26 10:40:52:421 1036 19c Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 1552), but exited before
signaling event
2007-07-26 10:40:53:625 600 dc8 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-07-26 10:40:53:625 600 dc8 COMAPI - Install call failed
2007-07-26 10:40:53:625 600 dc8 COMAPI - Reboot required = No
2007-07-26 10:40:53:625 600 dc8 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2007-07-26 10:40:53:625 600 dc8 COMAPI ---------
2007-07-26 10:40:53:625 600 dc8 COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]
2007-07-26 10:40:53:625 1036 19c Agent * WARNING: Exit code = 0x80004002
2007-07-26 10:40:53:625 1036 19c Agent *********
2007-07-26 10:40:53:625 1036 19c Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2007-07-26 10:40:53:625 1036 19c Agent *************
2007-07-26 10:40:53:625 1036 19c Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-07-26 10:40:53:625 600 dc8 COMAPI -------------
2007-07-26 10:40:54:390 600 254 COMAPI WARNING: Operation failed due to
earlier error, hr=80004002

 

Hi bharat,

So now the error number change.

Follow this:

http://msmvps.com/blogs/athif/archive/2006/05/17/Error-0x80004002.aspx

Let us know how it works ºut.
--

 

Ensure that your date and time are set correctly, this is usually windows
genuine failing to complete because it fails if the date and time aren't
correct.
Cheers!
-Jaguar

 

Hello,

0x80072EE2 translates to ERROR_INTERNET_TIMEOUT

There are some good steps in tihs article and they should help you resolve
this issue:


836941 You may encounter temporary connection-related errors when you use
Windows Update or Microsoft Update to install updates
http://support.microsoft.com/default.aspx?scid=kb;EN-US;836941

Diana

Diana Smith [MSFT] <>
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.

 

Hi - found the same error this morning (Dec 9 2008).
Messed with all the KB links provided above. Nada. Still error.

Turns out I had demoted BITS (Background Intelligent Transfer Service)
service to Manual, probably in a prior fit of "too dang many services
running...".
Started BITS (leaving it Manual).
Update went fine.
---
Now here is where it starts to get wierd. I did an update on this machine
about 1.5 weeks ago, it ran fine, and BITS WAS OFF!

Dear Microsofians - did something change in the recent past where BITS is
now required for manual IE-initiated updates????

EJ

 

Same here. Thanks.
I did exactly what you said in this post, and it worked just fine.
Very odd indeed.

 

OK, same problem with a newly installed HP nx6325.
XPP+SP3+Office2k3...
After a few rounds of MS-Update; 0x80072EE2!

BITS was running but i did a restart of the service and suddenly MS_Update
is working again!
Seems as if the BITS-service needed a kick in the butt... ;-)

 

double post