Update Fails but Won't Allow Retry

Discussion in 'Windows Update' started by Paul B, Oct 18, 2003.

  1. Paul B

    Paul B Guest

    I attempted several Windows XP Updates on October 15,
    2003, and they appear on "View Installation History" as
    Failed. But I can't retry the updates because they don't
    show up when I "Scan for Updates." How can I retry the
    updates? Some of them are critical.
     
    Paul B, Oct 18, 2003
    #1
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  2. Paul,

    You can access the Windows Update Catalog by following the instructions
    here :

    HOW TO Download Windows Updates and Drivers from the Windows Update Catalog
    http://support.microsoft.com/?kbid=323166

    The question is why are the updates not installing ? Open the Windows
    Update.log found in WINDOWS\SYSTEM32\DRIVERS\etc with Notepad. Scroll
    down towards the bottom for the latest entries. Locate any error code(s)
    associated with the failed installations. There may be an entry that
    states to look in the iuhist.xml file. If so open it and post it here.
    For the error code(s) found in the Windows Update.log, go here :
    http://v4.windowsupdate.microsoft.com/troubleshoot/
    and start under the " Problem Downloading/Installing a Software
    (Non-Driver) item" heading. Do not limit your search to just this
    heading, though. If you can not find a suggested resolution that
    resolves the issue, please post the error code(s) .

    MowGreen [MVP] (aka_SteveW)
    *-343-* Never Forgotten
     
    Mow Green [MVP], Oct 19, 2003
    #2
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  3. Paul B

    Paul B Guest

    Thank you for your posted reply. I figured out how to
    update through the catalog and ran the updates yesterday
    (Saturday). I will attempt to look at the update log
    probably tomorrow (Monday Oct 20).
     
    Paul B, Oct 20, 2003
    #3
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