'Update History' unchanged after System Restore

Discussion in 'Windows Update' started by Alf, Apr 9, 2008.

  1. Alf

    Alf Guest

    Latest recommended updates (including an Intel update) resulted in Vista
    Experience score plummetting and Aero disappearing. After System Restore,
    all back to normal and 'Installed Updates' confirms updates removed. 'Update
    History', though, still shows these updates as being successfully INSTALLED.
    I want to experiment by installing these updates 1 by 1 but 'Windows Update'
    says there are no new important updates available for my computer. Seems
    that this is because 'Update History' still says these updates are installed.
    How can I correct 'Update History' so that these "important updates" are
    relisted as "available"?
     
    Alf, Apr 9, 2008
    #1
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  2. Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site: http://support.microsoft.com/common/international.aspx

    For enterprise customers, support for security updates is available through
    your usual support contacts.
     
    PA Bear [MS MVP], Apr 9, 2008
    #2
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  3. Alf

    TaurArian Guest

    Clearing the History of Windows Updates - rename the file DataStore.edb (which is stored
    in C:\WINDOWS\SoftwareDistribution\DataStore) to DataStoreedb.old

    You can check which updates are installed on your computer by -
    Start button || Control Panel || Programs
    Under Programs and Features - click View installed updates.


    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    | Latest recommended updates (including an Intel update) resulted in Vista
    | Experience score plummetting and Aero disappearing. After System Restore,
    | all back to normal and 'Installed Updates' confirms updates removed. 'Update
    | History', though, still shows these updates as being successfully INSTALLED.
    | I want to experiment by installing these updates 1 by 1 but 'Windows Update'
    | says there are no new important updates available for my computer. Seems
    | that this is because 'Update History' still says these updates are installed.
    | How can I correct 'Update History' so that these "important updates" are
    | relisted as "available"?
     
    TaurArian, Apr 9, 2008
    #3
  4. Alf

    Alf Guest

    Many thanks for your prompt replies - very impressive. I'm afraid you
    overestimated my technical knowledge but I really appreciate the effort. As
    it happens, at latest shutdown all updates were installed - this wasn't the
    first time I'd shut down since the restore. Maybe this is something to do
    with hidden updates, which I don't understand (who hides them in the first
    place?). I have more reading to do, I fear! Oh, and the computer's working
    fine after the updates this time - go figure!
     
    Alf, Apr 10, 2008
    #4
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