**UPDATE** IE7 Right click/New tabs/Menus Issues **UPDATE**

Discussion in 'Internet Explorer' started by zookeeperX, Nov 20, 2007.

  1. zookeeperX

    zookeeperX Guest

    Re: my original post on 11/18/2007
    (Right click stops working/New tabs stop working/Menu bar disappears)

    First off, and most important, I SINCERELY WANT TO THANK ALL who have tried
    to help. You've given your time and thoughts to the situation, and it is very
    much appreciated. Y'all are great around here! We'll keep on keepen on eh :)


    <<<<<< Steps taken vs. Outcomes (so far) >>>>>>
    Well, the nightmare continues. I thought I might have beaten the beast.
    Sadly, it still lives.

    I've followed some very kind and intelligent suggestions posted here. And,
    while they/some might help others (doubting it), I thought I'd post an update
    in order to perhaps save others some time and effort. Here's what I HAVE DONE
    that HAS MADE NO DIFFERENCE.

    #1
    I disabled the Dell add-on in IE7. This file is called BAE.dll. In today's
    research efforts of quelling my issues, I did run across some interesting
    info on this file. I don't however, believe that it applies to the Dell
    add-on. But still, there's no need for this add-on and it's now gone. I
    honestly thought that it had fixed my issues, but tonight I pushed IE and
    apparently disabling/removing it has not. For some quick basic info on the
    BAE.dll file, check out:
    http://www.file.net/process/bae.dll.html
    or http://www.spyany.com/files/BAE_dll.html
    or just do a google search... you'll get the jist.

    Now I have not disabled all add-ons, I don't believe that is the problem.
    Besides, I won't do that, it ain't right....Java, Flash, etc.... we use them,
    we like them, we need them. A fine example - my live stock quotes rely on
    them and I'm not about to not get what I want, let alone need. Besides, I've
    read from many others that it makes no difference.

    #2
    As suggested, I've been watching the stats on GDI objects in my Task Manager
    as I browse around in IE. It was suggested that if these objects reached 9000
    (max 10,000), that the rightclick//newtab//menu issues might arise. Sadly, in
    really testing IE tonight, I had numerous windows/tabs open (more than I
    would even ever consider pushing my luck with) ---- and my stats read only
    4000 when all went sour again. Hence, my discovery of the BAE file removal
    making no difference. Being way below 9000, it's beginning to look like GDI
    objects may not be "the answer" (or perhaps better said, not the only answer)
    to these IE issues. Closing numerous windows down to where my iexplore.exe
    GDI stats now read 2022 is still giving me issues as we speak. I can
    right-click and then suddenly I can't 2 secs later (and I haven't even tried
    to open a new tab. Only testing the right mouse button). I have to keep
    closing tabs/windows in order to just keep working. While my GDI
    stats/tabs/windows counts are going down, my IE problems are only increasing.
    Funny though, all was fine @ 2000 on the way up; it took getting up to 4000
    before issues arose.... and now on the downslope of reducing the numbers, I'm
    still having issues; in fact the menus just disappeared. Nothing I do is
    enough to continue (Even though I do see the GDI stats going down with every
    'close'. It does appear as though Windows is releasing memory as I close ea
    tab/window). I will have to reboot at the rate I'm going in order to regain
    the norm that is (and should be) expected while working in IE. One final note
    re these GDI stats...iexplorer.exe is my next highest GDI count sitting at
    888 (my IE probs have occured while only running IE and maybe Word/Notepad
    and/or a couple of folders open at the same time). It all just doesn't make
    sense regarding the 9000 count max !!?! :(

    Again, reminder in case anyone thinks it matters in my scenario..... I'm
    running Vista Home Prem, Intel 2.0 GHz processor, and 4GB RAM.

    #3
    Now I've 2 options left. I do doubt that either will work, but perhaps Opt#2
    might; it would depend on my present settings, and that's my next attempt.
    Why not Opt#1? Because I don't open 50+ tabs (even though I might love to be
    able to just to say I was able to ;).......

    I've found these 2 posts regarding the prior/aforementioned IE7 issues:

    ------ OPTION #1
    There is a maximum number of tabs, but I doubt that you would be hitting that:

    If you are a heavy user of Tabs (50+) you may start to see problems - new
    tabs and windows may fail to open, right click may not work, programmes may
    not start. If you experience this problem you can increase the number of
    tabs that can be opened by editing the registry.

    The key to use is:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
    Manager\SubSystems\Windows

    DWORD very similar to:

    %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows
    SharedSection=1024,3072,512 Windows=On SubSystemType=Windows
    ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3
    ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off
    MaxRequestThreads=16

    Change the highlighted 3072 to 4096 or even 5120.

    -MikeVO6
    ------end OPTION #1


    .............and also this post:


    ------OPTION #2
    As a workaround, try increasing the GDI handle limit in Windows:

    http://www.windows-now.com/blogs/km...ng-gdi-and-user-handle-limits-in-windows.aspx

    Let me know if this helps you out,

    Regards,
    Kristan M. Kenney
    Microsoft MVP [Windows - Shell/User]
    This posting is provided "AS IS" with no warranties, and confers no rights.
    ------end OPTION #2


    So okay, maybe a bit more than an "update" -- perhaps a bit of babbling,
    some 'I've had enough now MS, please fix this problem or tell me how to fix
    it' and then, maybe just a bit more babbling to boot.

    PS:
    On a final note.... my double-click issue in IE.... it's not just IE.... my
    bad. I'll have to place blame elsewhere. And yep, I'll get right onto
    that.... right after these damn Notepad word wrap issues.

    Again, thank you to ALL who input info everywhere in this great little
    forum. I can't say enough how great the efforts are around here!

    -zookeeperX

    ----
    HELLO MICROSOFT!!! MAJOR ISSUES ARE AT HAND.... MIGHT WE ADDRESS THEM
    PLEASE!!!! I'M NOT HEARING HAPPY SONGS AROUND THE CAMPFIRE TONITE!!! or
    perhaps Firefox or Opera would be a better choice at this point.... I (as
    others I would believe) don't have a whole lot of hair left to pull out.

    PLEASE DON'T ACT LIKE YOU DON'T CARE.... LIKE WE DON'T MATTER.... LIKE WE'LL
    ALL JUST TEETER THRU IT ALL UNTIL YOU'VE GOT SOME UPDATE WHICH MIGHT VERY
    WELL LIKELY STILL HAVE THE SAME ISSUES.... PLEASE JUST ADDRESS THIS. Believe
    it or not, you are customer service and we're tired of crappy customer
    service these days. We, your money paying customers (even if IE is free) can
    and will look elsewhere once we've had enough. Do you not get it yet? Better
    yet, do a google search --- see just what is floating around out there
    regarding these issues. It's not a low priority/hush-hush issue anymore.
    ----
     
    zookeeperX, Nov 20, 2007
    #1
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  2. zookeeperX

    zookeeperX Guest

    Lord, you'd like to think I like the sound of my own typing!!

    CORRECTION
    iexplore.exe GDI stats were my highest readings @ 4000.
    The next highest reading was/is EXPLORER.EXE @ 888..
    I mistakenly stated that it was IEXPLORER.exe.... it's not... it's
    explorer.exe (with no 'i') with a reading of 888 GDI objects.

    That's it. Short and sweet just to correct my error in case someone is
    thinking too hard out there :)

    -z

    ===========================
     
    zookeeperX, Nov 20, 2007
    #2
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  3. zookeeperX

    PA Bear Guest

    Always reply to your original thread, please.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.org/
     
    PA Bear, Nov 20, 2007
    #3
  4. zookeeperX

    zookeeperX Guest

    Per PA, I'm killing this post.

    FOR ANY FURTHER DISCUSSION, READING, or TIME TO KILL.... please see my
    original post on 11/18/2007:
    -- Right click stops working/New tabs stop working/Menu bar disappears --
     
    zookeeperX, Nov 20, 2007
    #4
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