Update KB929777 Failure Error Code 8000FFFF

Discussion in 'Windows Update' started by brathen, Jan 23, 2008.

  1. brathen

    brathen Guest

    I have tried to install this update for a long time now. Any information
    would be fine. Should there be any program that I have to turn off before i
    proceed?

    Thanks for help
     
    brathen, Jan 23, 2008
    #1
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  2. brathen

    TaurArian Guest

    8000FFFF - Generic Unexpected error. Could be due to corruption in the registry values -
    "PendingXmldentifier"
    "NextQueueEntryIndex"
    "AdvancedInstallersNeedResolving"
    under the registry key: HKLM\Components.

    1. Click on Start and in the Search box type in regedit

    2. A new program will be listed in the same window. Now right click the regedit program
    and then select the option run as administrator.

    3. Navigate to HKLM\COMPONENTS - look to see if these values exist under
    the COMPONENTS key:

    PendingXmldentifier
    NextQueueEntryIndex
    AdvancedInstallersNeedResolving

    4. If they exist, then delete the three values.

    NB: Before deleting the anything in the registry, make sure you back up the keys - click
    the File option on the main toolbar, in the drop down menu select Export Select All in the
    Export Registry File dialog box
    Give the file a name, then click the Save button
    If something goes wrong, then all you have to do is click on the File option on the main
    registry editor toolbar and then select Import
    Disclaimer: Modifying the registry can cause serious problems that may require you to
    reinstall your operating system. Use the information provided at your own risk.

    5. Restart the computer.

    Or try manually downloading: http://support.microsoft.com/?kbid=929777
    --
    ====================================
    TaurArian [MVP] 2005-2008 - Australia
    ====================================
    How to ask a question: http://support.microsoft.com/kb/555375
    http://taurarian.mvps.org/index.htm
    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    |I have tried to install this update for a long time now. Any information
    | would be fine. Should there be any program that I have to turn off before i
    | proceed?
    |
    | Thanks for help
     
    TaurArian, Jan 23, 2008
    #2
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  3. brathen

    brathen Guest

    Found a similar question in the list and got the answer.
     
    brathen, Jan 23, 2008
    #3
  4. brathen

    brathen Guest

    Thanks for the quick answer. I looked in regedit and it didnt appear any of
    these values.

    Tried another thing that I found in another tread. In the Add/Remove section
    the update KB929777 where listed thou and I removed it from there and
    rebooted. After that the update process went successful so probably it
    interfered somehow.

    Thanks for the help!
     
    brathen, Jan 23, 2008
    #4
  5. brathen

    gradivus Guest

    I had the same problem, or at least the version that occurs when you've
    RECENTLY ADDED MORE MEMORY to your computer. I spent four hours on this
    problem trying (among other things) all the complicated solutions given on
    this board and in the Microsoft help & support database. None of them
    worked. I finally found the solution that works after I spoke with Dell
    Support (who helped me because I bought my computer from them). The solution
    is pretty simple; here it is:

    1. Shut down Windows Vista and turn off your computer.
    2. Unplug your computer (so you don't get electrocuted) and open it up.
    3. Remove the additional memory you recently installed.
    4. Plug the computer back in and turn it back on. You may get a message
    that the amount of memory has changed, which of course it has.
    5. Run Windows Update, which will tell you to install the update (KB929777).
    6. Click on "install update." After a very brief delay you'll be told that
    you don't need that update.
    7. Repeat steps 1 & 2.
    8. Reinstall the additional memory you took out in step 3.
    9. The next time you run Windows Update everything will be fine; KB929777
    not needed.

    - gradivus
     
    gradivus, Jul 5, 2008
    #5
  6. brathen

    gradivus Guest

    P.S. - The next time Windows Update says you need one or more updates, check
    the list of needed updates. If KB929777 is one of them you still don't need
    it, so hide it from Windows Update by unchecking the box next to it.
    Thereafter, Windows Update shouldn't bother you with it again.
     
    gradivus, Jul 5, 2008
    #6
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